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Dashpass

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India

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Termination letter drafted by a specialized lawyer
Sender
Dashpass
FLAT NO. 2906, J WING, RUSTOMJEE AZZIANO, MAJIWADA, THANE
400601 MUMBAI India
help@doordash.com
Cancellation of Dashpass contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Dashpass service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Dashpass
FLAT NO. 2906, J WING, RUSTOMJEE AZZIANO, MAJIWADA, THANE
400601 MUMBAI , India
help@doordash.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation DashPass: Easy Method

What is DashPass

Overview

DashPass is DoorDash’s subscription service that offers benefits such as free delivery on eligible orders and reduced service fees for qualifying purchases.

It is designed to lower delivery costs for frequent users, but availability and pricing vary by region.

Availability in India

As of 2024 - 2025, DashPass does not appear to have official pricing or broad availability in India.

If you see a DashPass option in the app, verify the offer details and billing country before subscribing.

How to cancel DashPass

Using the DoorDash app (iOS / Android)

  • Open the DoorDash app and go to Account or Profile.
  • Tap Manage DashPass or DashPass settings.
  • Select Cancel and follow the on-screen confirmation. Benefits normally remain until the end of the current billing cycle.
  • Guide reference: how to cancel DashPass (guide).

Via website, app stores, or support

  • On the DoorDash website: log in, open Account or Menu, choose Manage DashPass, then Cancel.
  • If you subscribed via Apple or Google, cancel through Apple ID Subscriptions or Google Play Subscriptions; platform refund rules apply.
  • If UI fails, contact DoorDash support by email (help@doordash.com) or listed phone numbers to request cancellation.
  • Reference: cancel DashPass (web guide).

What happens when you cancel

Access and billing

After successful cancellation, you typically retain DashPass benefits until the end of the current billing cycle.

Cancellation prevents future renewal charges but does not usually shorten the already-paid period.

Account and data

Your DoorDash account remains active for ordering; only the DashPass subscription is affected by cancellation.

Order history and account settings are preserved unless you delete your account separately.

Will I get a refund?

DoorDash refund policy (general)

  • DoorDash generally has no obligation to issue refunds or prorated credits for DashPass; prorated refunds are uncommon.
  • Refunds and credits are usually discretionary and handled on a case-by-case basis by DoorDash.

Exceptions and platform rules

  • DoorDash may issue a full refund at its sole discretion if you cancel within 48 hours of purchase and no orders were placed during that window.
  • For annual subscriptions, DoorDash may (at its discretion) refund the full annual fee if cancelled within 30 days of the first eligible order.
  • If subscribed via Apple or Google, those stores have their own refund procedures and timelines.
  • References: postclic, terms summary.

DashPass plans and pricing

Availability

No official DashPass pricing in Indian rupees (INR) could be found for 2024 - 2025.

If pricing appears in your app, confirm whether the offer is local and the billing currency before subscribing.

Pricing note

Because there is no verified India pricing, please contact DoorDash support or check the app for the most current local offers.

Reference: terms and availability.

Plan Period Price Notes
DashPass (where available) Contact for pricing Contact for pricing Not officially listed for India; check the app or support

Your consumer rights in India

Cancellation timing and renewal

DoorDash’s policy typically requires cancellation at least 24 hours before renewal to avoid the next charge.

Always cancel before the renewal date shown in your account to prevent an undesired charge.

Escalation and dispute options

  • If charges continue despite cancellation, you may raise a dispute with your bank or payment provider (chargeback).
  • You can also pursue escalation through the app store (Apple/Google) if subscription was purchased there.
  • For consumer-protection actions in India, verify local rules; ambiguous or deceptive renewal practices may be challenged under Indian consumer law.

Customer experiences

Positive experiences

  • When cancellation follows the documented steps, users typically retain benefits until end of billing cycle and stop future billing.
  • Some users report smooth cancellation via app or website with immediate confirmation.

Reported problems

  • Users have reported difficulty finding the cancel button, missing cancel option, or being redirected in loops, which can cause continued charges.
  • There are reports of unexpected charges even when the account does not show an active subscription; refunds sometimes require disputes or bank intervention.
  • Sources: postclic, reddit thread.

Documentation checklist

What to have ready before you cancel

  • Account email/phone used for DoorDash login.
  • Payment method details that was charged for the subscription.
  • Subscription start date and last renewal date (from account settings or receipts).

Proofs to collect after cancelling

  • Screenshot or confirmation of the cancellation screen/message.
  • Subscription receipts and any email confirmations of cancellation.
  • Transaction records showing charges if you need to dispute a renewal.

Common mistakes

Missing the cancel button

Users often assume the cancel option is in the same menu every time; UI changes or app bugs can hide the option.

If you cannot find Cancel, try the website, app store subscriptions, or contact support directly.

Assuming automatic refunds

Many users expect an automatic prorated refund on cancellation; DoorDash rarely provides prorated refunds by default.

If you need a refund, request it explicitly and be prepared to escalate if the initial response is denied.

Comparative recap

How to choose a cancellation route

Use the app or website for the fastest cancellation if the UI works correctly.

If the UI fails or the subscription was bought via Apple/Google, use the app-store subscription manager or contact store support.

Quick summary

Keep evidence of cancellation and review billing statements after cancelling to ensure no further charges.

If problems persist, escalate to bank or app store dispute channels.

Method Ease Refund likelihood Retain benefits until end of paid period Recommended action
DoorDash app High (when UI works) Low (discretionary) Yes Cancel in-app and save confirmation
DoorDash website High Low Yes Cancel via Account > Manage DashPass
Apple / Google Play Medium Depends on store policies Depends on store billing Cancel subscription in your store account
Customer support (email/phone) Variable Variable (may help if UI fails) Usually yes Contact support and keep records

After cancelling

Follow-up steps

  • Keep the cancellation confirmation or screenshots until the next billing date passes and charges are verified.
  • Monitor your bank or card statement for any unexpected renewals; if charged, contact support and prepare to dispute.

Useful links

Address

Registered office

FLAT NO. 2906, J WING, RUSTOMJEE AZZIANO, MAJIWADA, THANE, MUMBAI, MH 400601, India

Support contact

Email: help@doordash.com (use this to request support or cancellation if app/website options fail).

If you have region-specific phone numbers, check the DoorDash app or account help pages for the appropriate contact.

FAQ

To cancel your DashPass subscription via the DoorDash app, open the app, go to Account or Profile, tap Manage DashPass, select Cancel, and follow the on-screen instructions. Keep proof of cancellation for your records.

Yes, if you subscribed through the Apple App Store or Google Play Store, you need to cancel your DashPass subscription through your respective store account. Ensure to check the store's refund policies and keep proof of your cancellation.

After you cancel your DashPass subscription, you typically retain all benefits until the end of the current billing cycle. Keep a record of your cancellation for reference.

Generally, DoorDash does not issue refunds or prorated credits for DashPass cancellations. However, if you cancel within 48 hours of purchase and have not placed any orders, you may be eligible for a full refund. Keep proof of your cancellation.

If you cannot find the option to cancel your DashPass subscription, try logging into the DoorDash website and navigating to Account > Manage DashPass. If that fails, contact DoorDash support via email at help@doordash.com or use the contact details on your bill.