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Cancellation Dux: Easy Method
What is Dux
Overview
Dux is a subscription-based SaaS tool that automates LinkedIn outreach and lead generation tasks such as profile visits, connection invites, messages, and campaign management.
Primary use cases
Users typically run Dux to save time on prospecting, manage multi-step outreach campaigns, and integrate lead activity with CRMs and dashboards.
How to cancel Dux
Accessing the cancellation controls
Cancellation must be done through the Dux web account interface (not by removing the browser extension).
Log in to your Dux web profile and go to Manage Account & Subscription to access your active subscription details.
Step-by-step cancellation (recommended)
- Sign in to your Dux web account (use the web profile area).
- Go to "Manage Account & Subscription".
- Select the active subscription you wish to cancel.
- Choose "Cancel subscription" and follow the confirmation prompts.
- Confirm cancellation; your subscription remains active until the end of the current billing cycle.
- If you cannot cancel via the dashboard, contact support and include your user ID and purchase details.
For a third-party walkthrough, see the external cancellation guide: How to cancel Dux.
What happens when you cancel
Access after cancellation
After you cancel, your paid features stay available until the end of the current billing cycle. You can continue using the product until that date.
Renewal and billing
The subscription will not renew after the final day of the current billing period if cancellation is completed correctly via the web dashboard.
Deleting the browser extension does not stop billing; cancellation must be performed in the web dashboard or via support.
Will I get a refund?
Standard refund policy
Dux offers refunds if you cancel a Pro, Turbo, or Cloud subscription and request a refund within 31 days of purchase.
Exceptions and account types
- Team or Individual licenses: full refund when cancelled within 31 days of purchase.
- Agency accounts: only the pre-pay portion is refundable (partial refund rules apply).
- Refund requests must be made by email and should include your user ID and purchase details.
See the official refund policy for details: Dux refund policy.
Dux plans and pricing
Pricing summary table
| Plan | Price (Monthly) | Price (Annual) | Key features |
|---|---|---|---|
| Pro Dux (Individual) | $14.99/month | $11.25/month (billed annually) | Automate LinkedIn outreach, connection invites, messages, tagging, activity log, data export |
| Turbo Dux (Individual) | $55.00/month | $41.25/month (billed annually) | All Pro features plus unlimited drip campaigns, campaign stats, lead management, CRM integrations |
| Cloud Dux (Individual) | $99.00/month | $74.17/month (billed annually) | Everything in Turbo plus cloud-based always-on automation, managed infrastructure, enhanced security |
Your consumer rights in India
Contractual terms and refund windows
Dux's Terms & Conditions and refund policy state refunds are only offered if cancellation and refund request occur within 31 days of purchase.
This limitation is part of the product's stated policy; keep receipts and timestamps to support any claim.
Practical tips under Indian consumer expectations
- Keep purchase receipts and screenshots of billing and cancellation attempts.
- If issues persist, escalate to Dux support with documented evidence and request written confirmation.
- For unresolved disputes, Indian consumer protection forums and grievance mechanisms are available, but start with Dux support and their written policies.
Reference Dux Terms & Conditions: Dux terms & conditions.
Customer experiences
Positive feedback
Many reviews praise fast, helpful customer support and efficient LinkedIn automation features that save time on outreach.
Users on review sites highlight ease of campaign management and value for money for the feature set.
Negative feedback
- Some users report poor support experiences or difficulty accessing help for unresolved issues.
- Occasional technical bugs reported include duplicate campaign enrollments and browser slowdowns.
- New users may experience a learning curve and occasional interruptions from interface updates.
See aggregated user reviews: Trustpilot Dux reviews and Capterra Dux reviews.
Documentation checklist
What to include when requesting cancellation
- User ID and account email used to sign up.
- Purchase receipt or invoice with date and transaction ID.
- Subscription name (Pro, Turbo, Cloud) and billing period.
- Clear statement requesting cancellation and, if applicable, refund.
Supporting evidence
- Screenshots of the subscription page and billing history.
- Any correspondence with support (dates and names if available).
- Bank or card statement entries showing the charge (if refund dispute arises).
Common mistakes
Deleting the extension instead of cancelling
Many users remove the browser extension believing this stops billing. It does not.
Always cancel via the web dashboard or contact support to ensure billing stops.
Missing the refund window or lacking documentation
Waiting past the 31-day refund window usually makes refunds unavailable under Dux policy.
Not keeping receipts or user IDs complicates support responses and refund requests.
Comparative recap
Feature and price comparison
| Plan | Monthly Price (USD) | Annual Price (USD / month) | Best for |
|---|---|---|---|
| Pro Dux | $14.99 | $11.25 | Individual users wanting basic LinkedIn automation and exports |
| Turbo Dux | $55.00 | $41.25 | Users who need advanced campaigns, stats, and CRM integration |
| Cloud Dux | $99.00 | $74.17 | Teams needing always-on cloud automation and managed infrastructure |
After cancelling
Verify cancellation
Check your Dux account subscription page for confirmation and retain any confirmation emails.
Monitor your bank or card statement to ensure no unwanted renewal charges occur after the final billing date.
Useful links and next steps
- Cancellation walkthrough (third-party): How to cancel Dux
- Refund policy and how to request refunds: Dux refund policy
- Terms & Conditions for cancellations and refunds: Dux terms & conditions
- User reviews and experiences: Trustpilot, Capterra
Address
Registered correspondence
175, Swastik Kun, Sector 13, Rohini Prashant Vihar, North West Delhi, Delhi 110085, India.
Notes on contacting from India
No dedicated cancellation mailing address was identified; use the web dashboard or Dux support channels and include your account details when requesting cancellation or refunds.
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.