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Cancel EXPLORIA
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Exploria service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Exploria: Easy Method
What is Exploria
Overview
Exploria offers custom-made photobooks and travel memory products sold through its official service. Products are created to customer specifications, which affects post-order changes.
Product characteristics
Photobooks are printed to order and personalised with your photos and design choices. Because each book is custom-made, standard return and exchange rules do not apply in the same way as for off-the-shelf goods.
How to cancel Exploria
Standard cancellation policy
Exploria does not allow cancellations once an order is placed because photobooks are custom-made.
If you still want to attempt cancellation
- Act immediately - contact Exploria via their official site: Exploria official site.
- Provide order number, name, email and a clear reason for the request.
- Ask whether the order is still in pre-production; if production has not started they may advise next steps.
- Keep records of all communications and timestamps for reference.
What happens when you cancel
Access and order processing
Because cancellations are not permitted after placement, most orders will proceed to production and delivery as requested.
Data and renewals
Your submitted photos and designs remain part of the production process. Exploria will use provided design files to produce the book and does not automatically recycle designs for others.
Will I get a refund?
General refund policy
Exploria does not provide refunds if the book is delivered correctly and matches the submitted design.
Exceptions and replacement process
- If the book arrives damaged or with a printing error, Exploria will replace it at no extra cost.
- The customer must report damage or printing errors within 24 hours of delivery to qualify for replacement.
- When reporting, include order number, photos of the damage/error, and delivery proof.
Exploria plans and pricing
Pricing availability
No public pricing details were available from the verified source. For accurate prices, contact Exploria directly.
How to get pricing
Request a quote via the official site or customer support to receive current pricing and options for book sizes and finishes.
| Plan / Product | Period | Price |
|---|---|---|
| Photobook (custom) | Contact for pricing | Contact for pricing |
Your consumer rights in India
Rights for custom products
Custom-made goods (like personalised photobooks) can limit standard return rights because they are tailored to the buyer. This is recognised under typical consumer practice.
Defects and remedies
- If a product is defective or not as described, consumers have the right to a remedy such as repair or replacement.
- Exploria provides replacements for damaged or misprinted books if reported within 24 hours of delivery.
- Keep delivery receipts and photographic evidence to support any claim.
Customer experiences
Positive feedback
- "The book feels premium. The matte cover has a smooth finish, and the pages are thick and don’t bend easily. The print colors came out exactly like my photos." - Shloka Roy
- "I ordered through WhatsApp, and the team guided me at every step. Super smooth experience." - Omkar More
- "Surprisingly my parents with a book of our USA trip. Best decision." - Sakshi Bhanushali
Negative feedback
Some customers noted delivery delays: "Delivery took a little time!" which implies occasional fulfillment delays. Expect possible wait times for production and shipping.
Documentation checklist
What to prepare before contacting support
- Order number and order date.
- Name and contact details used for the order.
- Photos of the delivered product showing damage or print errors (if applicable).
- Delivery proof such as courier tracking and delivery timestamp.
Submission tips
- Send clear, well-lit photos from multiple angles.
- Attach original design file or confirmation screenshot if available.
Common mistakes
Assuming cancellations are allowed
Many customers mistakenly expect to cancel after placing an order. Exploria's rule is strict: no cancellations once the order is placed because items are custom-made.
Delaying defect reports
Waiting to report damage can void replacement eligibility. The 24-hour reporting window is strict, so check your delivery immediately and document any issues at once.
Comparative recap
Quick comparison
| Feature | Policy | Action required |
|---|---|---|
| Cancellation | No cancellations after order placement | Contact support immediately; cancellations unlikely |
| Refund | No refunds if product matches design | Not eligible unless delivery is incorrect or damaged |
| Replacement | Replacements for damage/printing errors | Report within 24 hours with photos and proof |
| Pricing | Not publicly listed on verified source | Contact Exploria for a quote |
After cancelling
If cancellation is accepted
If Exploria accepts a cancellation (rare and case-by-case), confirm the outcome in writing and keep all correspondence and any refund or credit details.
If cancelling is not possible
- Check options for returning or repurposing the book with friends or as gifts if you cannot cancel.
- If the product is defective, follow the replacement process and use the official site to initiate a claim: Exploria official site.
Address
Official mailing address
136/3, Aishwarya Building, 4th Cross Road, Shiavananda Nagar, Bengaluru, Karnataka 560075, India
How to reach support
For order queries, pricing and claims, use the contact options on the official site: Exploria official site.