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Cancel FACTOR
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Factor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Factor: Easy Method
What is Factor
Service overview
Factor is a subscription meal-delivery service that provides chef-prepared, ready-to-eat meals tailored to dietary preferences such as keto and calorie-smart options.
The service is typically subscription-based and billed on a recurring schedule, with deliveries arranged weekly for active customers.
How it applies in India
Factor’s core model is U.S.-centric and uses USD pricing for U.S. deliveries; there is limited public pricing information for India.
If you are using an India-specific provider under the Factor name, check local account details and contact channels before cancelling.
How to cancel Factor
Cancel via the website
- Log into your Factor account on the web.
- Go to Plan Settings or Account Settings and choose “Deactivate My Plan” or “Cancel Subscription”.
- Confirm by selecting a reason and ensure you cancel before the weekly cutoff (typically Wednesday 11:59 PM Central Time) to avoid the next delivery charge.
- Reference: Web cancellation guide.
Cancel via mobile app, email or phone
- Mobile app (iOS/Android): Open the app → Settings or Plan Management → Deactivate Plan/Delete Account → select a cancellation reason and confirm. Reports suggest the app path can be unreliable; get a confirmation email if possible.
- Email: Send a cancellation request to help@factor75.com. Include full name, registered email, delivery address and reason; wait for confirmation.
- Phone: Call customer service at 888-573-5727 and request cancellation; provide account details and confirm receipt.
- Reference: Email & phone guidance.
What happens when you cancel
Access and deliveries
Cancelling a subscription stops future scheduled deliveries once the cancellation takes effect.
If an order was already processed before cancellation, that delivery typically proceeds and will not be automatically refunded.
Account data and reactivation
Your account information is usually retained unless you request deletion; you can often reactivate the plan from the same account.
Keep confirmation emails or receipts as proof of the cancellation date and any support responses you receive.
Will I get a refund?
Standard refund policy
Factor does not generally provide refunds or prorations for canceled subscriptions or orders already processed; cancellation usually prevents future billing only.
Expect no automatic reimbursement for the current billing cycle in most cases.
Exceptions and how to request
- In limited situations such as missing or severely damaged meals you may request partial or full credit/refund.
- Make such requests to customer support within 5 days of delivery; refunds or credits are discretionary.
- Reference: Refund notes and support guidance.
Factor plans and pricing
Availability of pricing
No official INR pricing for Factor meals in India is publicly available for 2024/2025.
Factor appears to use USD-based pricing for U.S. deliveries only; contact Factor or the local provider for India-specific rates.
Contact for exact rates
For up-to-date pricing, contact support or consult the account area of the service you are subscribed to.
| Plan | Price (INR) | Notes |
|---|---|---|
| Single-week subscription | Contact for pricing | Contact support for India-specific pricing and availability. |
| Multi-week / Custom plan | Contact for pricing | Factor’s published pricing is USD-based for U.S. delivery; India rates must be confirmed. |
Your consumer rights in India
General legal protections
There is no automatic 14-day “right to cancel” that applies to Factor subscriptions as a general rule in India.
Contract terms and the provider’s cancellation policy determine entitlements for refunds and cancellations.
Consumer Protection Act, 2019
- Indian consumers can use the Consumer Protection Act, 2019 for complaints about unfair trade practices or deficiency of service.
- Complaints may be filed before consumer forums or via the National Consumer Helpline if the service is misleading or fails to meet advertised standards.
Customer experiences
Positive feedback
Some customers report responsive support in individual cases where refunds or credits were granted for damaged or missing items.
These instances appear to be exceptions rather than the rule.
Negative feedback
Recurring complaints include late deliveries, incorrect meals, difficulties cancelling, being charged after cancellation, and limited refunds.
Several users reported cancellations that did not stop future charges or deliveries; keep records if you experience this.
Documentation checklist
What to collect before you cancel
- Account username and registered email address.
- Delivery address and order numbers for recent deliveries.
- Screenshots of subscription settings and any cancellation confirmations.
What to save after cancellation
- Confirmation email or message from support acknowledging cancellation.
- Receipts, bank statements showing charges, and any customer service correspondence.
Common mistakes
Waiting until after the cutoff
A common error is cancelling after the weekly cutoff; charges for the next delivery may still apply if you miss the deadline.
Always check the plan’s stated cutoff (often Wednesday 11:59 PM Central Time) and cancel earlier.
Relying only on the app or verbal confirmation
Some users report the mobile app cancellation path can be unreliable; verbal confirmations without written proof can lead to disputes.
Always request and keep written confirmation (email or support ticket) after you cancel.
Comparative recap
At-a-glance comparison
| Feature | Factor | Typical expectation |
|---|---|---|
| Cancellation methods | Web, app, email (help@factor75.com), phone (888-573-5727) | Multiple channels expected; confirmation recommended |
| Refunds | No general refunds; limited discretionary credits for delivery issues | Some services offer prorated refunds; check T&Cs |
| Customer service reliability | Mixed reports; some responsive cases but recurring complaints exist | Varies widely between providers |
After cancelling
Confirm and monitor
After you cancel, wait for written confirmation and monitor your payment method for unexpected charges for at least one billing cycle.
If charges continue, contact support immediately and keep your documentation ready for dispute resolution.
Helpful links and next steps
- How to cancel (overview): postclic cancellation guide
- Alternative instructions and contact tips: foodboxhq cancellation guide
Address
Local office (as listed)
I FACTOR GLOBAL SOLUTIONS PRIVATE LIMITED
A-301, Wall Street 1, Opposite Orient Club, Near Gujarat College, Ellis Bridge, Ahmedabad, Gujarat 380006, India
Notes on contacting by post
No separate cancellation-specific postal address was found; use the email or phone channels for cancellation requests.
Retain tracking and proof if you send any written notices by post.