Cancellation Fasttrack: Easy Method

What is Fasttrack

Overview

Fasttrack is a service ecosystem operating in India that includes an e-commerce platform (Aashi Fasttrack Dial Service Pvt. Ltd.), a mobile app listed on app stores, and local services such as a Chennai call-taxi brand. The brand name can refer to different legal entities and products depending on context.

Scope

Services range from product sales and franchise/distributorship offerings to subscription-based apps and local taxi bookings. Cancellation and refund rules differ by the specific Fasttrack service you used.

How to cancel Fasttrack

Cancel a product order (Fasttrack India - website/app)

• Check order status in your account to confirm whether the item has been shipped.
• If the product is still in stock and not dispatched, contact Fasttrack customer support immediately with your order ID to request cancellation.
• If the order is already completed and paid, note that users generally cannot cancel after payment according to Fasttrack's stated policy.

Cancel an app subscription (FastTrack app on Apple App Store)

• Open your Apple ID subscriptions in the App Store or iTunes on your device.
• Locate the FastTrack subscription and choose Cancel Subscription to stop auto-renewal; Apple handles subscription cancellations and any refunds.
• Keep your Apple purchase receipt for reference when contacting Apple Support about refunds.

Cancel a call taxi booking (Fast Track Call Taxi, Chennai)

• Inform the call centre at least 1 hour before the scheduled pickup using the booking confirmation details.
• If you cancel later than the required window, be prepared to pay the standard late cancellation fee (₹100) as per the service policy.
• Keep your booking reference and any call-centre notes in case you need to dispute a charge.

Cancel a franchise/distributorship

• If you wish to cancel a distributorship or franchise purchase, request cancellation on the same day for an applicable full refund (zero days rule).
• For products sold via franchise programmes, follow the franchise return process and timelines (see refund section for conditions).

What happens when you cancel

Access and subscriptions

For subscriptions, cancellation typically stops future auto-renewals but does not always prorate or refund the current billing period.

Expect continued access until the paid period ends unless the provider specifies immediate termination on cancellation.

Orders, shipments and products

If a product order is cancelled before dispatch, the shipment is halted and a refund may be processed per the seller's policy.

If the item has been shipped or delivered, standard return and resalable-condition rules apply; cancellation after payment is often not permitted.

Account data and records

Canceling a subscription or service does not necessarily delete your account or stored data; check account settings for deletion options.

Retain order confirmations, receipts and support correspondence until refunds and disputes are fully resolved.

Will I get a refund?

Fasttrack India (Aashi Fasttrack Dial Service Pvt. Ltd.)

• Orders completed and paid for generally cannot be cancelled by users; refunds are typically not available after payment.
• Franchise/distributorship cancellations: full refund if cancelled the same day (zero days).
• For franchise products, returns accepted within 30 days if item is in resalable condition; user bears courier charges and 12 - 18% GST.
• After 30 days for franchise products, only product replacement is offered, not refunds.

FastTrack app (Apple App Store)

• The app maker states it has no obligation to provide refunds; any refund request for Apple purchases must be processed through Apple.
• Contact Apple Support or use your Apple purchase history if you believe the app or subscription failed to conform to the listing.

Fast Track Call Taxi (Chennai)

• Refunds, if applicable, are issued at management’s discretion and are paid back to the original credit/debit card used for payment.
• Keep payment receipts and booking details to support any refund request.

Fasttrack plans and pricing

Pricing summary

The following app-pricing information is derived from the App Store listing for "Intermittent Fasting FastTrack" and applies to the app product as listed on the App Store.

Plan table

Your consumer rights in India

General rights

Under Indian consumer law, you have rights to quality goods and services, and to seek refunds, replacements or compensation for defective goods or unfair practices.

Service-provider policies cannot lawfully override statutory protections; unclear or unfair cancellation/refund clauses can be challenged.

Practical remedies

• Raise the issue with the merchant’s customer support and keep written records of all communications.
• If unresolved, you may approach the appropriate consumer forum or court, especially for significant amounts or clear policy violations.
• For app-store purchases, you can also seek redress through the platform provider (e.g., Apple) for transaction-related disputes.

Customer experiences

Public review availability

No verified user reviews were found specifically for "Fasttrack India" on major public review platforms such as Trustpilot or ProductReview India.

The absence of reviews makes it harder to gauge consistent user experience for the India operation.

Notes on related entities

Other similarly named services (for example FastTrackVisa) have mixed reviews, but these do not directly reflect the India Fasttrack operations.

When evaluating feedback, ensure reviews refer to the exact Fasttrack service you used.

Documentation checklist

Essential documents

• Order ID, booking reference or subscription transaction ID.
• Payment receipt or bank/card statement showing the transaction.
• Screenshots of order status, product page, or subscription settings.

Supporting evidence

• Photographs of product condition (for returns) and courier receipts.
• All email or chat correspondence with Fasttrack support, including timestamps.
• App-store purchase receipts (for Apple) or platform transaction records.

Common mistakes

Assuming one-size-fits-all policy

Users sometimes assume the cancellation policy for one Fasttrack product applies to all services under the same name.

Always check the specific policy for the exact service or legal entity you purchased from.

Missing time windows and evidence

Delaying cancellation attempts until after dispatch or missing the one-hour window for taxi cancellations often leads to avoidable fees.

Failing to save receipts, booking references or screenshots reduces the chance of a successful refund or dispute outcome.

Comparative recap

Quick comparison

After cancelling

Immediate steps

• Save confirmation of cancellation, emails and any reference numbers provided by the service.
• Monitor your bank/card statement for the refund (if promised) and note the expected timeline.

Escalation and next steps

• If you do not receive a promised refund, follow up with the merchant’s support and keep written records of all communications.
• For unresolved disputes, consider contacting your bank/card provider to dispute the transaction or approach a consumer forum in India for formal relief.

Address

Registered correspondence

Fasttrack-related correspondence (alternative/administrative) may be associated with:

3A, Garstin Place, 5th Floor, Kolkata 700001, India

Notes

No specific cancellation postal address was located for Fasttrack at the time of this guide; use the address above for general correspondence if required.

For time-sensitive cancellations, use the service’s in-app or support contact channels listed in your booking or order confirmation.