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Cancel GLOW
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Glow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
What is Glow
Service overview
Glow is a subscription-based health and wellness app that offers personalised skincare guidance, AI beauty routines and product recommendations.
The service includes recurring Pro membership tiers and in-app purchases for weekly, monthly and yearly plans.
What the subscription covers
Pro subscriptions unlock AI-driven analysis, weekly routines and curated product suggestions tailored to the user.
Multiple pricing tiers and promotional options are offered through the app store listings and in-app purchase menus.
How to cancel Glow
Cancel on iOS (App Store)
- Open Settings on your iPhone/iPad.
- Tap your Apple ID, then Subscriptions.
- Select Glow and choose Cancel Subscription. Cancel at least 24 hours before renewal.
- Subscription remains active until the current billing cycle ends.
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Tap your profile icon > Payments & subscriptions > Subscriptions.
- Select Glow and tap Cancel subscription, then follow prompts to confirm.
Cancel on the Web
- Send a cancellation request by email to support@glowing.com using the email address you used to sign up.
- Include your account email and any order or transaction details to speed processing.
- Web cancellation does not automatically trigger a refund; request a refund separately if eligible.
What happens when you cancel
Access after cancellation
After you cancel, access generally continues until the end of the current paid billing cycle.
For example, cancelling before a renewal still allows you to use Pro features until that period expires.
Renewal and billing
Cancelling prevents future renewals but does not automatically reverse past charges.
On iOS and Android, the store manages billing; on web purchases Glow handles billing for web subscriptions.
Data and account
Your account information and any data generated while subscribed typically remain on your account unless you request deletion.
If you need data removal, contact support@glowing.com and specify the account email and request type.
Will I get a refund?
General refund policy
Refunds are limited and considered for billing errors, duplicate charges or documented service issues.
Change-of-mind refunds after significant use are generally ineligible; you must cancel first, then request a refund.
Platform-specific rules
If you purchased via the App Store (iOS), Glow cannot issue refunds; you must request refunds from Apple via reportaproblem.apple.com.
If purchased via Google Play or on the web, email support@glowing.com for refund consideration; refunds are issued to the original payment method if approved.
Exceptions and timeframes
- Yearly web subscriptions: Glow may consider refunds if requested within 30 days of purchase.
- Provide receipts, screenshots and dates to support any refund request for faster review.
Glow plans and pricing
Pricing overview
Multiple in-app purchase tiers exist in the iOS App Store listing. Prices differ by tier and promotional offers.
Below are observed price points drawn from verified listing data (early February 2026).
| Plan | Price | Period | Features |
|---|---|---|---|
| Glow - AI Beauty Coach (Pro) | ₹499 | Weekly | Pro membership with AI beauty routines, product recommendations, weekly new content |
| Glow - AI Beauty Coach (Pro) | ₹999 | Monthly | Pro membership - access to AI beauty analysis and weekly routines |
| Glow - AI Beauty Coach (Pro) | ₹1,999 | Yearly | Annual Pro access with AI beauty routines and recommendations |
| Glow - Alternate Weekly options | ₹299, ₹799 | Weekly | Various Pro membership tiers with different pricing points |
| Glow - Alternate Monthly options | ₹999 | Monthly | Standard Pro membership monthly tier |
| Glow - Alternate Yearly options | ₹5,900; ₹4,999; ₹3,999 | Yearly | Different annual Pro membership pricing tiers (promotional/region/account variants) |
Your consumer rights in India
Cooling-off and change of mind
There is no explicit, statutory 14-day cooling-off right for digital subscriptions under a standard Indian online subscription regime.
Glow's stated policy reflects this: change-of-mind refunds are generally not available after significant use.
When refunds are likely
- Billing errors, duplicate charges and documented service faults are typical grounds for refunds.
- Yearly web subscriptions may be eligible for refunds if requested within 30 days, per Glow's policy.
How to enforce rights
Preserve receipts, transaction IDs and correspondence when asking for a refund or raising a dispute with your payment provider.
If a platform (Apple/Google) handled the sale, you may need to raise the issue with that platform directly as per their policies.
Customer experiences
Summary of available reviews
No substantial or recent positive reviews specific to Glow in India were identified in public review platforms during verification.
No clear recurring negative complaints specific to Glow in India were found in the sources used for this guide.
Community discussion
Some online discussion questions the reliability of review platforms themselves, not Glow specifically.
See community discussion about review platform practices: Reddit discussion on review platforms.
Documentation checklist
What to include in a cancellation/refund request
- Account email used to sign up with Glow.
- Order number or transaction ID (store receipt or bank statement entry).
- Date and amount of the charge you want reviewed.
- Screenshots of subscriptions shown in your device store (App Store / Google Play) or web receipts.
Supporting documents for disputes
- Proof of duplicate charges (bank/statement screenshots).
- Any communications with customer support and dates.
- Description of the service issue, with timestamps where relevant.
Common mistakes
Timing errors
Waiting until the renewal window often leads to an unintended charge; on iOS cancel at least 24 hours before renewal to be safe.
Users sometimes assume cancelling the app removes subscriptions - it does not.
Wrong contact or missing details
Common errors include emailing without the signup email or order ID, which slows processing.
Purchases made through Apple require requesting refunds from Apple, not Glow; contacting Glow for those refunds can delay resolution.
Comparative recap
Quick side-by-side
| Method | Ease of cancellation | Refund possible? | Notes |
|---|---|---|---|
| iOS (App Store) | High - cancel in Settings > Subscriptions | Apple-managed - request via Apple | Cancel ≥24 hours before renewal; Glow cannot issue Apple refunds |
| Android (Google Play) | High - cancel in Google Play Store > Subscriptions | Possible - contact Glow for Play/web refunds | Refund requests handled by Glow for Google Play purchases when eligible |
| Web (glowing.com) | Medium - email support@glowing.com | Possible - yearly refunds may be considered within 30 days | Cancellation via email; refunds not automatic and are discretionary |
After cancelling
Immediate steps
Keep a copy of the cancellation confirmation or screenshot showing the subscription as cancelled in your store account.
Check that you still have access until the billing cycle ends and note the expiration date.
Follow-up and disputes
If you want a refund, cancel first, then submit a refund request with the documentation checklist above to support@glowing.com.
For iOS purchases, request refunds directly from Apple via reportaproblem.apple.com (you will need your Apple receipt).
Address
Registered office (context)
Glow India Services Private Limited is associated with a registered office address in New Delhi for official records.
Address details
C‑4, Fourth Floor (Rear Portion), Shopping Center‑I, Paschimi Marg, Vasant Vihar, New Delhi 110057, India.