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Glue

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Termination letter drafted by a specialized lawyer
Sender
Cabin Cancel Glue | Postclic
Glue
64 Southgrove Road, Sheffield
S NQ United Kingdom
support@glue.co
Cancellation of Glue contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Glue service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Glue
64 Southgrove Road, Sheffield
S NQ , United Kingdom
support@glue.co
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Glue. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Glue: Easy Method

What is Glue

Overview

Glue is a subscription-based service for managing cabin rentals, bookings, cancellations and customer communication. It combines booking tools with team and guest collaboration features.

Core features

Features include subscription plans, event-based experiences, and tools to manage bookings and deliverables. Pricing is published in USD and support is handled via Glue's channels.

How to cancel Glue

Cancel a subscription

  • Sign in to your Glue account from the app or web dashboard.
  • Go to Account or Billing settings and choose "Cancel subscription" or "Manage plan".
  • Follow on-screen prompts to confirm cancellation and note any confirmation ID.

Cancel an event or experience booking

  • Open the booking or event details in your Glue account.
  • Look for the event-specific cancellation option and follow the steps provided.
  • If the event involves deliverables, check whether address lists or preparations have been confirmed before cancelling.

What happens when you cancel

Access and renewal

After cancellation your paid plan typically stops at the end of the current billing period and will not auto-renew. Access to paid features normally ends when the billing term expires.

Data and account

Your account and stored data may remain accessible for a period set by Glue. Export important data and communications before loss of access.

Will I get a refund?

Event cancellation rules

  • Fully virtual events: cancellations 10+ business days before the event may receive a 100% refund.
  • Fully virtual events: cancellations 4 - 9 business days before the event may receive a 50% refund.
  • Fully virtual events: cancellations 1 - 3 business days before the event generally receive no refund.
  • Virtual events with deliverables: refund amounts depend on timing and whether the address list or deliverable preparations were confirmed - ranges from 100% to 25% to none depending on the window.

General terms and exceptions

  • Glue's general Terms of Service note that cancellations or rescheduling can incur a cancellation fee and refunds are determined by the applicable cancellation policy.
  • Another terms page states that, except where Glue explicitly allows it, fees are non-cancellable and non-refundable.
  • There is no blanket 14-day consumer cooling-off refund stated in the available policy information.

Glue plans and pricing

Pricing overview

Official pricing is published in USD. The table below lists the known USD plans and approximate INR estimates.

Notes on currency

INR estimates are approximate and change with exchange rates. Glue lists prices in USD only; your bank or app store may apply conversion fees.

Plan Price Period Features
Standard $7.00 (approx. ₹581 estimated) monthly Fully featured; 21-day free trial; unlimited threads/groups/messages; Slack import; limited Glue AI; Mac, iOS, Android apps
Standard $8.00 (approx. ₹664 estimated) monthly Same feature set as above; alternate pricing tier listed in USD

Your consumer rights in India

Key legal protections

Indian consumers are protected under the Consumer Protection Act, which allows claims for deficiency in services and unfair trade practices. Digital service terms do not automatically override statutory rights.

How to enforce rights

  • Keep receipts, screenshots of terms, and all communications with Glue.
  • Raise the issue with Glue support in writing first and request a written resolution or refund.
  • If unresolved, you may approach your payment provider for a chargeback or file a complaint with the District Consumer Forum or National Consumer Helpline.

Customer experiences

Public review availability

There is limited public review data available for Glue in the provided material. This makes it important to check policy details before purchase.

What users typically report

Users commonly focus on ease of booking management and the clarity of cancellation terms. Verify event-specific cancellation rules when booking experiences that include deliverables.

Documentation checklist

Before you cancel

  • Account email and username, subscription ID or booking reference.
  • Payment receipts, invoices and timestamps of purchase.
  • Copies of the event terms, cancellation policy and any confirmation of address lists or deliverables.

After you cancel

  • Save cancellation confirmation, reference ID and support email transcripts.
  • Take screenshots of the billing page showing the cancellation and any prorated or refunded amounts.

Common mistakes

Assuming a standard cooling-off period

Customers often assume a 14-day statutory cooling-off applies to digital services. Glue's available terms do not state such a blanket policy.

Missing timing windows or deliverable status

Failing to check event-specific windows (e.g., 10+ business days) or whether deliverables were confirmed can result in reduced or no refund. Always confirm the preparatory status before cancelling.

Comparative recap

Quick comparison

The table below summarizes Glue's cancellation and refund stance and practical notes for buyers in India.

How to read this table

Use the Period column to see whether a timeframe applies. For specific disputes, rely on your saved documentation and the terms you accepted.

Feature Glue policy Period
Fully virtual event refund 100% (10+ business days), 50% (4 - 9 days), 0% (1 - 3 days) Business-day windows
Virtual event with deliverables Refund depends on whether address list/prepare steps confirmed; ranges 100%/25%/0% Timing and confirmation dependent
General subscription fees Many fees stated as non-cancellable and non-refundable unless explicitly allowed monthly

After cancelling

What to expect

Expect access to paid features to continue until the current billing period ends, unless stated otherwise. Watch bank statements for any refunds or chargebacks.

Next steps

  • Export or back up your account data and messages promptly.
  • Keep the cancellation confirmation and follow up with support in writing if a refund is expected but not received.
  • If needed, contact your payment provider to dispute a charge and retain all evidence.

Address

Registered office

64 Southgrove Road, Sheffield, S10 2NQ, United Kingdom.

Contact notes

This address is the registered office on file. For support or India-specific assistance, check Glue's official support channels through their website or your account dashboard.

FAQ

To cancel your Glue subscription on the Standard plan, sign in to your account, go to Account or Billing settings, select 'Cancel subscription', and follow the prompts. Ensure you keep proof of cancellation.

Refunds for virtual events depend on timing: cancellations 10+ business days before may receive a 100% refund, while 1-3 days before generally receive no refund. Check your booking details for specific terms.

Yes, Glue's Terms of Service state that cancellations may incur fees, and refunds are determined by the cancellation policy. Review your contract for specific details.

After cancellation, your data may remain accessible for a limited time as specified by Glue. It's advisable to export any important data before losing access.

Yes, you can cancel your Glue subscription in writing, either via email or registered postal mail. Refer to your contract for the official cancellation channels.