What is Harvest
Overview
Harvest is a subscription-based gaming and resource-management service that lets players manage farms, craft items, and build virtual environments. It provides time tracking, team reporting, and invoicing features for teams, plus a free tier for small users.
Key features
Harvest offers multiple plans with features such as time tracking, team reporting, invoicing, and integrations. A free plan is available for one seat and limited projects, while paid plans add unlimited seats and scheduled support.
How to cancel Harvest
In-app cancellation (recommended)
- Sign in to the Harvest account using the email attached to your subscription.
- Open Account or Settings, then locate Billing or Subscription settings.
- Select the active subscription and choose Cancel subscription or Turn off auto-renewal.
- Follow on-screen confirmations and keep screenshots of the cancellation confirmation for your records.
Support-assisted cancellation
- If you cannot cancel in-app, contact Harvest support by signing in and using the support/contact option in your account.
- Prepare account details (email, last 4 digits of payment method, subscription ID) before contacting support.
- Ask the agent to confirm cancellation in writing and request a reference or ticket number for future follow-up.
What happens when you cancel
Access and account data
After cancellation, you will typically retain access until the end of your paid billing cycle. Your account data is usually retained for a period, allowing you to export or reactivate later.
Renewal and billing
Auto-renewal stops after cancellation; there should be no future charges once the current paid period ends. Always check your billing statement to confirm no further charges were applied.
Will I get a refund?
Standard policy
Harvest does not publish an India-specific refund policy in the verified material provided. Many subscription services do not issue pro-rated refunds for time already used.
Exceptions and how to request
- If you believe you are due a refund (e.g., billing error or duplicate charge), contact Harvest support with proof of payment and a clear request.
- Keep copies of receipts, screenshots, and any written confirmations when you request a refund.
Harvest plans and pricing
Pricing table (estimates)
| Plan | Price | Period | Features |
| Teams (monthly, per seat) | ≈ ₹747/mo | Monthly | Unlimited seats, time tracking, team reporting, invoicing, integrations, scheduled phone support |
| Teams (annual, per seat) | ≈ ₹913/mo | Monthly equivalent (billed annually) | Same as Teams, with 20% discount for annual billing |
| Free | ₹0 | Forever | 1 seat, 2 projects, time tracking, basic reporting and invoicing |
Notes on estimates
These INR amounts are converted estimates based on USD pricing (USD 9 and USD 11) and are provided for guidance only. Harvest does not publish India-specific INR pricing in the verified data available.
How to confirm exact INR amounts
- Check the Billing page in your Harvest account for the exact INR charge when billed in India.
- Review the payment receipt from your bank or payment provider for the precise amount charged on your card or statement.
Your consumer rights in India
Refund and cancellation rights
Under Indian consumer protection laws, digital services are covered by provisions that guard against unfair trade practices and misleading terms. Consumers can seek remedies if terms were not honoured or charges were incorrect.
Dispute resolution and escalation
- First attempt resolution with Harvest support and keep records of all communications.
- If unresolved, you may approach consumer grievance redressal forums or file a complaint with the relevant consumer court in India.
- For payment disputes, consider contacting your bank or payment provider to explore chargeback or dispute options.
Customer experiences
Positive feedback
Many users appreciate Harvest for easy time tracking, clear invoicing, and team reporting features. The free tier is useful for small solo projects and testing the platform.
Common complaints
Some users report issues around billing clarity, difficulty cancelling via the correct account, or delays in support response. Always keep records to expedite resolution of such issues.
Documentation checklist
What to gather before cancelling
- Account email and username tied to the subscription.
- Recent billing statements or receipts showing charges.
- Subscription ID or invoice numbers, if available.
- Screenshots of your subscription settings and any cancellation confirmations.
What to keep after cancelling
- Written confirmation of cancellation or support ticket number.
- Records of any refund communications or bank dispute references.
- Exported data or backups of projects, teams, and invoices you may need later.
Common mistakes
Using the wrong account
Users often have multiple email addresses and may try to cancel a subscription under a different account. Verify the account that shows active billing before cancelling.
Missing the billing cycle
Canceling after a cycle renews may mean you still pay for the next period. Cancel before renewal to avoid an additional charge, and confirm the effective date of cancellation.
Comparative recap
Quick plan comparison
| Plan | Price | Period | Best for |
| Free | ₹0 | Forever | Individual users, trial, single small projects |
| Teams (monthly, per seat) | ≈ ₹747/mo | Monthly | Teams needing flexibility with monthly billing |
| Teams (annual, per seat) | ≈ ₹913/mo | Monthly equivalent (billed annually) | Teams committed to annual billing with potential discounts |
How to choose
- Free tier for solo users or testing the platform before committing.
- Monthly Teams for flexible, short-term team use.
- Annual Teams for long-term teams who prefer consolidated billing - confirm the actual discount and INR total before switching.
After cancelling
Exporting data and backups
Before or immediately after cancelling, export important data such as project records, invoices, and time logs. This ensures continuity for accounting and future reactivation.
If you need further help
- Contact Harvest support through the account support option and request written confirmation of any actions taken.
- If charges continue incorrectly, contact your bank or payment provider with the documentation collected to raise a dispute or chargeback.
Address
Official address
Harvest Electronics
10 Pragnell Street, Masterton 5810, New Zealand
Notes about contacting by post
Physical mail may not be the fastest way to resolve subscription or billing issues. Prefer in-account support channels and keep postal attempts as a supplementary option.