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Cancellation Daily Harvest: Easy Method
What is Daily Harvest
Service overview
Daily Harvest is a subscription-based service that ships pre-portioned frozen meals, smoothies, bowls and snacks. It focuses on plant-forward, convenience-oriented options delivered to your door.
How subscriptions work
Subscribers choose a plan and receive regular shipments on a weekly or scheduled cadence. Plans auto-renew until cancelled through the company channels.
How to cancel Daily Harvest
Primary cancellation methods
- Via website: Log in at daily-harvest.com, go to My Plan → Plan Settings → "Cancel Plan". You must cancel before the weekly cutoff (typically ~6pm ET Sunday) to avoid the next shipment.
- Via email: Send an email to [email protected] with your full name and account email and request cancellation. Expect a response within ~24 - 48 hours.
- Via phone: Call US support at +1 888 302 0305 (or 917 595 2016). Support is generally available Mon - Fri approximately 9 AM - 6 PM ET; provide your account email and ZIP code to verify identity.
- Via live chat: Use the chat icon on the Daily Harvest website, request a human agent, and ask them to cancel your plan. Confirm cancellation by email receipt.
- App note: The mobile app (App Store / Google Play) does not provide an in-app cancellation option; use the website or contact support instead.
Step-by-step tips
- Cancel before the weekly cutoff to avoid being charged for the upcoming box.
- Keep a screenshot or confirmation email as proof of cancellation.
- If you call, note the agent’s name and time of call for follow-up.
What happens when you cancel
Access and future deliveries
After cancellation, your subscription will not renew for future shipments once the request is processed. Any shipments already processed will still go out.
If you cancel after the cutoff, expect the next scheduled box to be charged and shipped as usual.
Account data and reactivation
Your account data (order history, preferences) typically remains in the account and can be used to restart service later. Policies may change, so export or note important info if needed.
Reactivating usually requires logging in and selecting a new plan or contacting support for assistance.
Will I get a refund?
General refund policy
Refunds are generally only available if you cancel before your order is processed. Boxes that have already shipped are not usually eligible for refunds.
Perishable items that have been ordered are non-cancellable and non-refundable once processed, except in specific delivery-failure situations.
Exceptions and delivery failures
If delivery fails or items arrive spoiled (for example, thawed due to shipping problems), Daily Harvest may issue a replacement or full refund in documented cases.
For details on returns and refunds, see the official Daily Harvest refund & returns information: Daily Harvest - Refunds & Returns.
Daily Harvest plans and pricing
Pricing availability
No official, consistent INR pricing for Daily Harvest in India was found in public sources for 2024/2025. App-displayed prices reported by some users appear anecdotal and inconsistent.
If you need exact pricing for your account or region, contact Daily Harvest support directly before subscribing.
Contact for accurate pricing
| Plan | Price | Period | Notes |
|---|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing | No verified INR prices publicly available; app-reported prices appear anecdotal. |
Your consumer rights in India
Refund and replacement rights
Under Indian consumer protection, online buyers can seek timely refunds or replacements for defective or undelivered goods. Document issues (photos, delivery notes) when items arrive damaged or thawed.
If Daily Harvest fails to remedy a documented delivery problem, you may be entitled to a replacement or refund under Indian consumer law.
Escalation and dispute options
Escalate unresolved disputes through your bank’s chargeback/dispute mechanism or local consumer forums if the company does not resolve the issue.
Keep all communication records, order numbers, and evidence for any formal complaint or chargeback process.
Customer experiences
Positive feedback
Customers commonly praise the convenience of ready-to-blend smoothies and bowls, and the quality of organic ingredients for easy breakfasts and snacks.
Some users report helpful service and successful resolution for shipment problems on occasion.
Negative feedback
Common complaints include thawed or melted items due to insufficient dry ice or packaging problems, and frustration with missed cutoff deadlines that led to unwanted charges.
Other reports mention slow customer service responses and difficulties obtaining refunds or replacements in some cases. See customer reviews: Daily Harvest reviews on Trustpilot.
Documentation checklist
What to collect before cancelling
- Account email and full name (as on the account).
- Order number(s) for any recent or upcoming shipments.
- Screenshots of your plan settings page or any confirmation messages.
What to collect for refunds or disputes
- Photos of damaged/thawed items and packaging upon delivery.
- Delivery timestamps, tracking info, and any communication with support.
- Email copies or chat transcripts confirming cancellation or refund decisions.
Common mistakes
Missing the weekly cutoff
Many customers are charged because they attempt to cancel after the weekly cutoff. Know the cutoff (typically ~6pm ET Sunday) and cancel earlier.
Failing to cancel before processing will usually result in the next box being shipped and charged.
Relying on the mobile app
Attempting to cancel via the mobile app can lead to confusion because the app does not provide an in-app cancellation option. Use the website or support channels instead.
Also, insufficient documentation at the time of delivery (no photo or note) can weaken refund claims for damaged or thawed goods.
Comparative recap
Quick feature comparison
| Feature | Daily Harvest | Notes |
|---|---|---|
| Cancel via website | Yes | My Plan → Plan Settings → Cancel Plan |
| Cancel via app | No | Must use website or contact support |
| Refund for shipped boxes | Generally no | Refunds possible if delivery fails or items arrive spoiled |
How this helps you decide
Use the comparison to prioritise cancelling early and documenting deliveries. If you are in India, rely on web/email/phone/live chat channels rather than app-based cancellation.
Keep evidence and allow support time to respond before escalating to bank disputes or consumer forums.
After cancelling
Confirmations and follow-up
Keep the cancellation confirmation email or screenshot. If you do not receive confirmation, follow up with support via the channel you used.
Allow 24 - 48 hours for email responses; call or chat if you need faster confirmation.
Helpful links
- Daily Harvest refund & returns: https://mydailyharvest.com/refund-returns/
- Customer reviews and experiences: Trustpilot - Daily Harvest
Address
Corporate address
Daily Harvest
99 Hudson Street, 11th Floor, New York, NY 10013, United States
Contact pointers
For cancellation or account help, use the website or email [email protected]. For phone support, call +1 888 302 0305 (or 917 595 2016).
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Written by Vivaan Pillai
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Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.