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Cancel HOUSEKEEP
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Housekeep service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Housekeep: Easy Method
What is Housekeep
Service overview
Housekeep is a platform that connects customers with professional cleaners for one-off or regular home cleaning sessions.
It offers online booking, recurring plans, and management of appointments through a customer account.
Availability note
Housekeep’s public materials do not show a specific presence or pricing for India as of the verified information available.
If you are in India, check whether the service operates in your area before booking, as availability may be limited or absent.
How to cancel Housekeep
Cancel via your online account
- Log in to your Housekeep web/online account.
- Find the scheduled clean you want to cancel, reschedule, or skip.
- Select the cancel, reschedule, or skip option and confirm before the cutoff time.
Timing rules and exceptions
- Cancel, reschedule or skip any clean free of charge until 18:00 the day before the scheduled clean.
- For recurring cleans, a different cutoff was confirmed: recurring cleans can be changed until 12:00 the day before.
- Short-notice or late cancellations after these cutoffs trigger fees (see next sections).
What happens when you cancel
Access and charge outcomes
If you cancel before the free cutoff, there is no charge and the appointment is removed from your schedule.
If you cancel after the cutoff, fees may apply: see late‑notice rules below.
Account, renewals and data
Cancelling an individual clean does not necessarily close your account or subscription; your account remains accessible online.
Manage future bookings in your account to avoid auto-renewal of recurring appointments if you do not want further services.
Will I get a refund?
Standard refund position
Housekeep’s public help materials do not describe a statutory 14‑day cancellation or automatic refund policy for services.
There is no explicit mention of refunds for change of mind in the verified help information.
Exceptions and remedies
- If a service is deficient (for example, cleaning standards not met), the recommended approach is to report issues promptly.
- Submit a complaint with photographic evidence within 72 hours to seek credits or remedies rather than an automatic monetary refund.
Housekeep plans and pricing
Pricing availability
No verified INR pricing or clear India pricing data for Housekeep was found in the available information.
Because public pricing for India is not listed, contact Housekeep directly if you need exact local prices or confirm availability.
Contact for details
| Plan | Period | Price |
|---|---|---|
| Standard cleaning / Recurring | Contact for pricing | Contact for pricing |
| One‑off / Deep clean | Contact for pricing | Contact for pricing |
Your consumer rights in India
Basic rights under Indian law
Under Indian consumer protection principles, you are entitled to services performed with reasonable care and skill.
If the service is deficient, you can complain and seek remedies for deficiency in service.
How to exercise rights with Housekeep
- Report service deficiencies promptly, ideally within 72 hours, with photos and timestamps.
- Request a re‑clean, credit, or other remedy through Housekeep support rather than assuming an automatic monetary refund.
- Keep all booking receipts, messages and evidence to support a complaint under consumer law if needed.
Customer experiences
Common positive feedback
- Users praise an easy booking process and a user‑friendly experience.
- Many reviewers note friendly, professional staff and thorough cleaning standards when the service meets expectations.
Common negative feedback
- Complaints include cleaners arriving late, not finishing tasks, or inconsistent service quality.
- Other issues reported are poor communication, sudden charges on attempted cancellation, and unreliable scheduling.
Documentation checklist
Before cancelling
- Booking reference, date and time of the scheduled clean.
- Screenshots of cancellation options and any confirmation prompts.
After a problem or cancelled clean
- Photographs of deficient cleaning or access issues with timestamps.
- All messages, receipts and any payment or cancellation confirmations from Housekeep.
Common mistakes
Late action and missed cutoffs
Waiting until after the cutoff times (18:00 the day before, or 12:00 for some recurring cleans) can lead to charges.
Always confirm the applicable cutoff for your specific booking and cancel early when possible.
Assumptions about refunds and app stores
Assuming you can cancel via App Store/Google Play or that there is a statutory 14‑day refund may be incorrect.
Housekeep does not appear to use in‑app subscriptions, so cancellations are likely handled in your online Housekeep account.
Comparative recap
Quick comparison
| Feature | Housekeep (verified information) |
|---|---|
| Free cancellation window | Until 18:00 the day before (recurring: until 12:00 day before) |
| Late cancellation fee | Skipping after 12:00 day before: 1 hour fee; cancelling after 18:00 or no access: full clean cost |
| Refunds for change of mind | No explicit refund policy; refunds not guaranteed |
| Availability in India | May not operate in India / contact Housekeep for local availability |
After cancelling
Immediate steps
- Confirm you received an in‑account cancellation confirmation and save a screenshot.
- Check whether any cancellation fee was applied and note the charge details.
If service was deficient
- Report issues to Housekeep support within 72 hours with photos and details.
- Request a credit, re‑clean or other remedy and keep records of all communications.
Address
Head office (as listed)
105 Farringdon Road, London, EC1R 3BU, United Kingdom.
Contacting support
Use your Housekeep online account or the Help Centre in the platform to raise cancellations, complaints or requests for credits.
If you are in India, confirm local availability and payment/cancellation terms before booking.