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Cancel HUBBLE CONTACTS
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I hereby notify you of my decision to terminate the contract relating to the Hubble Contacts service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hubble Contacts: Easy Method
What is Hubble Contacts
Overview
Hubble Contacts is a subscription service that delivers daily disposable contact lenses and related starter packs directly to customers. The service offers introductory pricing on first orders and recurring monthly plans for ongoing supply.
Service model
Subscriptions can be placed via Hubble's website (direct web orders) or through third‑party app stores (Apple App Store / Google Play). Billing and cancellation rules differ depending on how you subscribed.
How to cancel Hubble Contacts
If you subscribed via Apple App Store or Google Play Store
- Open the App Store / Google Play account used to subscribe and cancel the subscription there.
- Hubble cannot cancel or refund subscriptions that were set up and billed through Apple or Google; those platforms control the transaction and refunds.
- See platform-specific help pages for exact cancellation steps in the App Store / Google Play apps.
If you subscribed via Hubble's website (direct web order)
- Log in to your Hubble account and find subscription settings to cancel future shipments, or
- Contact Hubble support by email within the applicable cancellation period to request cancellation and any eligible refund.
- After the applicable cancellation window, Hubble can stop future shipments but typically will not refund the remaining subscription fee for the paid period.
What happens when you cancel
Access, deliveries and billing
When you cancel a subscription, future shipments are stopped and no further recurring charges should be made. Any charges already processed for the current paid period generally remain non‑refundable after the applicable cancellation period.
Account and data
Your Hubble account will remain accessible for order history and support. Hubble may retain account data for customer service and legal reasons in accordance with their policies.
Will I get a refund?
Refunds for direct web product orders
Unopened, non‑faulty products ordered directly from Hubble are generally eligible for a full refund if returned within 14 days of receipt, excluding shipping and handling costs.
Defective or incorrect items should be reported within 14 days for exchange or refund; Hubble typically covers return shipping for defective items.
Refunds for subscriptions and exceptions
Subscription refunds depend on where you subscribed. If you subscribed through Apple or Google, follow those platforms' refund processes; Hubble cannot issue refunds for those charges.
For direct web subscriptions, regional consumer cancellation rules may apply (e.g., 14‑day cooling‑off in the EU, 7‑day in some other jurisdictions). Refunds for services are processed in line with applicable consumer rules and Hubble's terms.
Hubble Contacts plans and pricing
Plans summary
The following table lists common Hubble plans and the official USD pricing available from Hubble’s documented offers and independent reviews.
Pricing notes
Exact INR pricing for India was not available in official sources. Prices below are USD and may vary by promotion or region. Conversion to INR requires current exchange rates and possible shipping/import costs.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Classic Daily - first 10‑day starter pack | $1.00 per eye | One‑time | Affordable introductory offer for 10‑day supply |
| Classic Daily - regular | $24.99 per eye | Monthly | Daily disposable lenses, entry‑level (30‑pack) |
| Hydro by Hubble Daily - first order | $4.99 per eye | One‑time | Naturally hydrating daily lenses, promotional price |
| Hydro by Hubble Daily - regular | $27.99 per eye | Monthly | Hydrating daily disposable lenses (30‑pack) |
| SkyHy by Hubble Daily - first order | $9.99 per eye | One‑time | Silicone hydrogel daily lenses, promotional price |
| SkyHy by Hubble Daily - regular | $29.99 per eye | Monthly | Most breathable daily disposables (30‑pack) |
| SkyHy by Hubble Monthly (6‑pack, 6‑month supply) | $8.33 per eye monthly (first order at $4.99 per eye) | Monthly | Premium silicone hydrogel, long‑wear monthly supply |
| Subscription - flat monthly (independent review) | $39 per month for 60 lenses (+ $3 shipping) | Monthly | 60 lenses monthly subscription (independent estimate) |
Your consumer rights in India
Return and refund basics under Indian consumer protection
Under Indian consumer protection principles you have the right to redress for defective goods and unfair trade practices. Sellers are expected to address defective items and provide remedies such as repair, replacement or refund.
How to escalate in India
If you cannot resolve a refund or safety issue with the seller, you may raise a complaint with local consumer forums or consumer protection authorities. Keep records of orders and communications to support your claim.
Customer experiences
Positive feedback
Many reviewers praise Hubble for low introductory prices and convenient doorstep delivery. Some customers report quick replacements for damaged or defective packages at no extra cost.
Negative feedback and concerns
Common negative reports include difficulty cancelling subscriptions, unexpected or continued charges after cancellation, and slow customer service responses.
There are also recurring comments about damaged lenses, discomfort for some users, and regulatory/legal concerns highlighted by consumer protection actions.
Documentation checklist
Before contacting support
- Order number and date
- Payment receipt or transaction ID
- Prescription or lens power details
If you escalate or seek a refund
- Photos of damaged/incorrect items and packaging
- Email exchanges or chat transcripts with support
- Tracking numbers and delivery confirmation
Common mistakes
Assuming Hubble can cancel app‑store subscriptions
A frequent mistake is contacting Hubble to cancel subscriptions created through Apple or Google. Those subscriptions must be cancelled in the app store account that was used to subscribe.
Missing the cancellation or return window
Waiting beyond the applicable cancellation or return period (for example, post 14 days for returns) often leads to denied refunds. Always act promptly and keep proof of submission when you request cancellation or return.
Comparative recap
Quick comparison
The table below compares common purchase routes for Hubble Contacts, ease of cancellation, refund eligibility, and a recommended action for customers in India.
How to use this table
Use the recommended actions to decide how to subscribe or where to lodge a complaint depending on your situation and urgency for refunds or cancellation.
| Purchase route | Ease of cancellation | Refund eligibility | Period | Recommended action |
|---|---|---|---|---|
| Apple App Store / Google Play subscription | Cancel via app store account (moderate) | Refunds handled by app store; Hubble cannot directly refund | Recurring | Cancel in the app store and request platform refund if needed |
| Direct web subscription (Hubble website) | Cancel in Hubble account or email support (easier to track) | Subject to Hubble terms and regional cooling‑off rules; partial refunds limited | Recurring | Cancel via account and contact support quickly for any refund |
| Direct web product order (one‑time) | Return within 14 days for unopened goods | Full refund for unopened goods within 14 days (excl. shipping); defects covered | One‑time | Keep packaging and proof of receipt; report defects within 14 days |
After cancelling
What to watch for
After cancellation, monitor your bank and card statements for residual or repeated charges. If a charge appears, save the statement and contact support immediately.
Helpful links
Official Hubble service and policy pages can help clarify subscription and refund terms:
- Hubble service & subscription information
- Hubble FAQ / return policy
- FTC information on Hubble Contacts refunds (regulatory action summary)
Address
Mailing address
Baitul Karim, 2nd Floor, Hill Road, Bandra West, Mumbai 400050, India
Notes
This address is taken from available template sources and may not be an official Hubble India office. Verify contact and support channels on Hubble's official pages before sending documents or legal notices.