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Cancel MATIC
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Matic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Matic: Easy Method
What is Matic
Overview
Matic is a service brand used in multiple contexts, including Matic Robots (robot vacuum hardware and related sales) and subscription management services called Matic. This guide focuses on cancellation and refund processes relevant to purchases and reservations tied to Matic Robots and platform-sourced purchases.
Scope of this guide
The information below summarizes Matic Robots’ documented return, reservation and platform-specific handling (App Store and Google Play) as verified from Matic’s public terms and return policy. It does not replace official terms or platform rules.
How to cancel Matic
Cancel via App Store (Apple)
- If your purchase was made through Apple’s App Store, cancellations and refunds are handled by Apple per App Store rules.
- Matic’s terms state Apple handles refunds and Matic disclaims responsibility for those cases; contact Apple Support or use your Apple purchase history to request cancellation/refund.
Cancel via Google Play
- Matic’s public documentation does not provide a Google Play - specific cancellation process.
- If you purchased through Google Play, check your Google Play purchase history and contact Google Play support for cancellations and refunds.
Cancel via Web / Direct (Matic Robots)
- You may cancel a Matic reservation at any time by contacting Matic support (company support channel used for direct purchases and reservations).
- If the reservation is canceled before activation, any deposit you paid is fully refundable; if Matic cancels or suspends before activation, the deposit is refunded.
What happens when you cancel
Access and service
For subscription services, cancellation typically stops future renewals and billing. Access to subscription features may end at the end of the paid period depending on the product.
Account and data
Cancellation does not always delete your account or stored data. Data retention and deletion depend on Matic’s data policies; request specifics from support if you need account removal.
Will I get a refund?
Direct purchases and returns
- Original purchasers may return purchased products within 60 calendar days of delivery (Return Period) by requesting an RMA and returning all original parts/accessories.
- Approved returns receive a refund to the original payment method; refunds may be reduced for damage or missing parts and typically appear within 10 - 15 business days.
Reservation deposits and platform exceptions
- Deposit refunds: deposits are fully refundable if the reservation is canceled before activation or if Matic cancels/suspends before activation. Refunds are without interest or tax adjustments.
- App Store purchases: refunds and cancellations are handled by Apple under Apple’s policies; Matic disclaims responsibility for those refunds.
- Google Play purchases: Matic’s documentation does not explicitly address Google Play refunds; expect to follow Google Play procedures.
Matic plans and pricing
Cryptocurrency price samples
The following are per-unit cryptocurrency price snapshots related to MATIC (Polygon). These are not subscription plans but factual price references.
Price table
| Plan / Item | Price (INR) | 期間 | Features |
|---|---|---|---|
| MATIC (Polygon) - snapshot | ₹20.36 | as of July 27, 2025 | Snapshot rate from mid‑2025 converter |
| MATIC (Polygon) - exchange rate | ₹31.19 | today (2026‑02‑10) | Platform exchange rate (BuyUcoin) |
Your consumer rights in India
Cooling-off and return rights
Matic Robots’ return policy offers a 60‑day return window from delivery, which is more generous than the typical 14‑day cooling‑off period often referenced in Indian consumer rules for remote purchases.
Statutory consumer protections under Indian law (including Consumer Protection (E‑commerce) Rules, 2020) may provide additional rights depending on the purchase type and circumstances.
Platform-specific and statutory considerations
- Platform purchases (App Store, Google Play) are governed largely by the platform’s terms; the platform may control refunds/cancellations.
- If you believe statutory rights apply (defective goods, misleading descriptions), you may raise a complaint with the seller, payment provider, or Indian consumer protection authorities.
Customer experiences
Positive feedback
- Some review sources indicate related Matic services appear legitimate with secure payments and positive employee reviews praising customer support.
- Review summaries highlight friendly payment methods and generally good support in some contexts.
Negative feedback
- Other reviews raise concerns: low trust scores for unrelated Matic-branded sites and user reports of product performance or customer service issues for Matic Robots.
- One community report mentioned edge-cleaning, battery limits, and lack of timely app updates as complaints for robot hardware.
Documentation checklist
Before you request cancellation
- Order number, purchase date, and proof of payment (invoice or card statement).
- Product serial number or reservation ID for deposits and activations.
When you contact support
- Photos of the product and packaging if returning for damage or defects.
- Any prior correspondence with support and the reason for cancellation or return.
Common mistakes
Missing required information
Customers often omit the order number, RMA request, or product identifiers when contacting support, which slows processing.
Assuming platform refunds follow seller policy
Purchases through App Store or Google Play use platform refund channels; many users assume the seller will directly refund those transactions, which is not always the case.
Comparative recap
Quick comparison
| Platform | Cancellation | Refund | Notes | 期間 |
|---|---|---|---|---|
| App Store (Apple) | Handled via Apple purchase controls | Refunds handled by Apple per its policies | Matic disclaims responsibility for refunds | N/A |
| Google Play | No explicit Matic policy documented; follow Google Play procedures | Not specified in Matic documentation | Check Google Play purchase history and support | N/A |
| Web / Direct (Matic Robots) | Cancel by contacting support; reservations cancellable anytime | Deposits refundable before activation; product returns within 60 days | Follow RMA process; refunds to original payment method | 60-day return window |
After cancelling
What to track
- Save cancellation confirmations, reference numbers and any RMA labels received from support.
- Monitor your card or payment method for the refund timeframe (typically 10 - 15 business days for approved returns).
Next steps
- If you purchased via App Store, follow up with Apple if you do not see a refund; for Google Play purchases, follow Google Play procedures.
- For direct purchases, contact Matic support if refund is delayed or incomplete and provide the documentation checklist items above.
Address
Mailing address
ul. Puławska 300A, 02‑819 Warszawa, Poland
Notes
This is a publicly available address associated with entities named “Matic.” For support, use the official support channel provided at the time of purchase or on your order confirmation.