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I hereby notify you of my decision to terminate the contract relating to the Movegb service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Movegb: Easy Method
What is Movegb
Overview
MoveGB (operated by GroupMove Ltd) is a subscription service that gives members access to a range of gyms, studios and exercise classes through a single membership.
Members use the platform to book and attend classes at participating venues rather than buying individual passes for each location.
How it works
Subscriptions are managed through your MoveGB account on the website or via the app interface where available.
Different credit types and passes are used to book classes; these are subject to expiry and the provider's terms.
How to cancel Movegb
Cancel via website (recommended)
- Log into your MoveGB account on the MoveGB website.
- Go to "My Account" and choose the "Deactivate" or "Cancel" button to terminate your subscription.
- To stop a full subscription before renewal, cancel at least 28 days before the next renewal date.
Cancel via app store or trial
- If you subscribed through an app store, subscription management at store level may override account settings - check your app-store subscriptions.
- If you are on a free trial, you have up to 3 days before the first payment to cancel via your MoveGB account without being charged.
What happens when you cancel
Access after cancellation
When you deactivate, your future recurring payments will stop according to the timing rules in your account and MoveGB terms.
Access to classes may continue until the current paid period ends or as specified in your membership details.
Renewal and data
Cancelling prevents future renewals but does not necessarily delete your account or historical booking data immediately.
You may retain access to account details, past bookings and any remaining valid credits subject to expiry rules in the terms.
Will I get a refund?
General refund policy
MoveGB treats its subscriptions as digital services that are available immediately on purchase, so the standard 14-day cooling-off right does not apply once confirmation is sent.
All fees are generally non-refundable under MoveGB terms once purchase confirmation is issued.
Exceptions and credits
- MoveCredits and passes are non-refundable as cash even if unused; they are subject to expiry windows stated in the terms.
- In some cases (for example a forgotten renewal), MoveGB may offer credit (not a cash refund) that can be used within a specified period (e.g. up to 12 months).
Movegb plans and pricing
Pricing availability
No verified public pricing for MoveGB in Indian rupees was found in the sources available for this guide.
If you cannot find local pricing in your app store or the MoveGB site, contact MoveGB support for the most up-to-date information.
Contact for pricing
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | MoveGB pricing for India not publicly available; check account/app store or contact support. |
Your consumer rights in India
General protections
Indian consumers have statutory protections against unfair trade practices, misrepresentation and defective services under Indian consumer protection laws.
These rights can apply if a service is not provided as described or there is a clear breach of contract by the provider.
Practical steps for Indian consumers
- Keep booking confirmations, payment receipts and screenshots of terms for evidence.
- If you cannot resolve an issue with MoveGB, consider contacting local consumer grievance redressal bodies or seeking legal advice on statutory remedies available in India.
Customer experiences
Positive feedback
- Users have praised fast and helpful customer service and the ability to freeze memberships as a useful option.
- Some reviews specifically mention good experiences with named agents and quick problem resolution.
Negative feedback
- Common complaints include poor communication when classes are cancelled and difficulty cancelling trials in some cases.
- Other issues reported are long waits for customer service and confusion about pass allocation or listing accuracy.
Documentation checklist
Required account information
- Account email and username used for MoveGB.
- Subscription start date and next renewal date (from account or confirmation email).
Proof and correspondence
- Payment receipts or transaction IDs for the subscription or trial.
- Screenshots of the "Deactivate/Cancel" page and any confirmation messages or emails.
Common mistakes
Timing and assumptions
Waiting until the last moment: Cancelling less than 28 days before renewal may not stop the next payment for full subscriptions.
Assuming app-store cancellation is the same: If you subscribed in an app, double-check both your MoveGB account and the store subscription page.
Expectations about refunds
Expecting a cash refund when MoveCredits remain: Credits are non-refundable in cash under MoveGB terms.
Assuming a 14‑day cooling-off automatically applies: For immediately accessible digital services this right may be lost after confirmation.
Comparative recap
Quick feature comparison
| Feature | MoveGB | Typical subscription service |
|---|---|---|
| Cancellation method | Via "My Account" on website; app-store may override | Varies: website or app-store; check provider terms |
| Refund policy | Fees generally non-refundable; credits non-cash | Varies: some providers offer prorated refunds or store-dependent rules |
| Cooling-off right | No 14-day cooling-off once service confirmed | Depends on service type and local law |
| Trial cancellation window | Up to 3 days before first payment | Varies by provider; check trial terms |
After cancelling
What to check
After you cancel, confirm you receive an email confirmation and verify your account shows "cancelled" or "deactivated".
Keep copies of the confirmation for 12 months in case of billing disputes.
Where to get help
If you need support or confirmation, use MoveGB's official help article on cancellations or review the full terms and conditions.
Support and terms links:
Address
Registered address
GroupMove Ltd (operator of MoveGB)
124 Walcot Street, Bath, BA1 5BG, United Kingdom
Contact note
For account-specific issues, use the MoveGB support channels listed in your account or the support article linked above.
When dealing with billing or cross-border issues from India, keep documentation and consider local consumer advice if needed.