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Cancellation service #1 in India
Mytimerewards is a loyalty and membership platform tied to merchants that offers rewards, cashback and subscription-style memberships for users who engage with offers or book services.
The service can be accessed via the MyTime website, merchant staff/points of sale, and third-party app stores (Apple/Google) depending on how the merchant configured the membership.
Members may sign up for recurring memberships or buy services and appointments through the MyTime platform or affiliated merchants.
Access, billing and refunds are governed by the merchant settings and platform terms rather than a single universal consumer guarantee published by MyTime.
If you cancel an indefinite membership (where immediate cancellation is allowed) access typically ends once the merchant processes the cancellation.
For term memberships, disabling auto-renewal may put the membership into a "Pending Cancellation" state where access continues until the term ends.
Immediate cancellations change the membership status to "Canceled".
Pending cancellations stop future renewals but let the current term finish unless merchant policy states otherwise.
If you cancel an appointment before the merchant's cancellation window, the merchant may issue a full refund for that booking.
If the merchant cancels or the service is unavailable, a full refund is normally payable by the merchant.
No publicly available pricing for Mytimerewards in India (2024/2025) was found in the verified sources.
If you need exact plan pricing, contact the merchant or MyTime support linked in the documentation you used to join.
| Plan | Price | Notes |
|---|---|---|
| Contact for pricing | Contact for pricing | Please contact the merchant or MyTime help for current India pricing and plan details. |
Mytimerewards' published documentation does not reference a statutory 14-day cooling-off period or India-specific refund rights.
Refund and cancellation rules appear to be set by the merchant configuration and platform terms rather than by an explicit global MyTime policy.
Some users report receiving advertised cashback and monthly rewards promptly and finding the tracking and claiming process smooth.
Other users praised responsive customer service and overall ease of use in particular cases.
There are multiple reports of unexpected or unauthorized recurring charges and difficulties cancelling subscriptions.
Users also describe trouble locating cancellation options, slow or missing refunds, and confusing membership navigation in some situations.
Example: Turning off auto-renewal does not always cancel the current term - some members expect immediate termination but remain active until term end.
Always check whether your action results in "Canceled" vs "Pending Cancellation".
Example: Users sometimes expect MyTime to refund Apple or Google purchases directly, but Apple handles iOS refunds and MyTime may not be able to issue those refunds.
If you bought through an app store, follow that store's cancellation and refund process promptly.
| Method | Refund possible | Ease of cancellation |
|---|---|---|
| Web (MyTime site) | Possible (merchant policy) | Easy if merchant enabled account cancellations |
| In-store / staff-assisted | Possible; depends on merchant | Moderate - staff can cancel or schedule |
| App Store (iOS) | Controlled by Apple | Cancel via Apple ID settings |
| Google Play (Android) | Generally restricted per MyTime terms | Cancel via Google Play app |
| Appointment cancellations | Possible if within merchant window | Depends on merchant cancellation window |
Save written confirmation of cancellation and any refund references provided by the merchant or platform.
Monitor your payment method for any unexpected future charges and dispute bank charges if they continue after documented cancellation.
Publicly available contact for My Time Rewards (Webloyalty) lists a UK address rather than an India address.
Sentinel House, Airspeed Road, Portsmouth PO3 5RF, United Kingdom.
No India-specific postal address was found in the verified documentation; contact the merchant or MyTime help pages listed above for local support options.
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Written by Myra Choudhary
Digital-law graduate · 4 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 4 years.