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Cancel OLLIE
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Ollie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ollie: Easy Method
What is Ollie
Overview
Ollie is a subscription-based pet food service that delivers freshly prepared, human‑grade meals tailored for dogs. Plans are customizable by dog size, age, and dietary needs.
Service scope
Ollie operates primarily in the United States and ships prepared meals on a recurring schedule. Subscriptions are managed online or via platform stores when purchased through App Store / Google Play.
How to cancel Ollie
Cancel via web (recommended)
- Log into your account at myollie.com, go to "My Info" → "Subscriptions", then click "Cancel Subscription".
- Must cancel at least six (6) days before your next scheduled delivery to avoid being charged for that upcoming box.
- See a step guide at how to cancel Ollie (guide).
Cancel by email or phone
- Send a cancellation request to caninecare@myollie.com or call 844-886-1543.
- The same six‑day advance notice requirement applies for eligibility to prevent the next shipment charge.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, cancel through that platform’s subscription settings to stop auto‑renewal.
- Platform refunds (if any) must be requested through Apple or Google Play and follow their refund windows and rules.
- See platform guidance and notes at cancelling Ollie via app stores.
What happens when you cancel
Access and future deliveries
Cancelling stops future automatic shipments after the current billing period. If cancellation is made after the six‑day cutoff, you may still be charged for the next scheduled box.
Account and data
Your Ollie account typically remains active for viewing past orders and account details unless you request account deletion. Order history and preferences are retained unless you ask the company to remove them.
Subscription reactivation
You can usually restart or re‑subscribe through the same account at any time. Reactivation terms and any promotional pricing are subject to Ollie’s current offers.
Will I get a refund?
Starter-box money-back guarantee
Ollie offers a starter‑box money‑back guarantee for the initial box if your dog doesn’t like it. This guarantee applies only to the starter box and is a voluntary company policy.
No pro-rated or post-cancellation refunds
- Subscription fees already charged before cancellation are generally non-refundable and not prorated.
- If an order is sent in error by Ollie, refunds may be issued for that error shipment.
Platform-based refunds
If you purchased via the App Store or Google Play, refunds must follow the respective platform’s policies. Ollie indicates it will honour valid platform refund determinations.
For notes about platform refunds, see app store refund guidance.
Ollie plans and pricing
What this table shows
The following pricing reflects App Store India listings for iOS apps named "Ollie" (Handwriting & Phonics, Calm Buddy), per verified source data.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Full Version (one-time) | ₹299 | One-time | Unlocks all letters A - Z, phonics words, sight words, custom words in Ollie’s Handwriting & Phonics |
| Monthly Premium | ₹399 | monthly | Subscription for full features in Ollie: Your Calm Buddy |
| Lifetime Premium | ₹2,499 | One-time | Lifetime access to full features in Ollie: Your Calm Buddy |
Your consumer rights in India
Applicable protections
Indian consumer protection law provides rights such as the right to information, protection against defective goods, and remedies for unfair trade practices.
Limitations for international subscriptions
When a seller operates from another country and prices/terms are in foreign currency, statutory Indian remedies can be more complex to enforce.
Practical steps for Indian consumers
- Document orders, receipts and communications with Ollie to support any claim.
- If purchased through Apple/Google, start with the platform’s dispute/refund process before cross-border complaints.
- Consider contacting your payment provider (bank/card) for charge disputes if you cannot resolve the issue directly.
Customer experiences
Positive feedback
- Many reviewers praise ingredient quality, improved pet digestion and coat, and responsive customer service.
- Third‑party summaries note strong brand‑level sentiment and customers reporting improvements within 30 days.
Negative feedback and concerns
- Some customers report price increases over time and occasional shipping or packaging problems (thawed or damaged packs).
- There are reports of gastrointestinal issues or nutritional concerns from some users; experiences vary by pet.
Where to read reviews
For consolidated customer reviews and ratings, see Ollie’s review listings at Trustpilot and brand summaries at HonestBrandReviews.
Documentation checklist
What to prepare before contacting Ollie
- Account email and full name used for the subscription.
- Order number(s) and the date of the last delivery or charged shipment.
- Subscription plan name and billing method (credit card, Apple ID, Google Play).
Evidence for refunds or disputes
- Photos of damaged packages or product condition on arrival.
- Any veterinary records if claiming health issues potentially linked to the food.
- Screenshots of cancellation attempts, receipts, and communications with support.
Common mistakes
Missing the cancellation window
A common error is cancelling too close to the next scheduled delivery. Remember the six (6) day cutoff to avoid being charged for the upcoming box.
Failing to cancel on the correct platform
If you subscribed via Apple or Google Play, cancelling on the Ollie website but not in your App Store/Google account (or vice versa) can leave auto‑renewal active.
Expecting prorated refunds
Many customers expect partial refunds after cancellation. Ollie’s policy generally does not prorate or refund subscription charges already processed.
Comparative recap
Quick comparison header
The table below summarizes key points: cancellation method, refund likelihood, and typical pricing signals where available.
Comparison table
| Feature | Ollie (subscription pet food) | Typical alternative | Period |
|---|---|---|---|
| Cancellation method | Website, email/phone, or App Store/Google Play | One‑time purchase or subscription via retailer | monthly / One-time |
| Refunds | Starter‑box guarantee only; no pro‑rated refunds generally | Retail returns depend on seller; some allow returns for unopened goods | monthly |
| Price visibility | Variable; subscription pricing can change and some users report increases | Retail prices fixed until sale/markup changes | monthly / annual |
After cancelling
What to monitor
Check your payment method for any unexpected post‑cancellation charges and retain confirmation of cancellation from Ollie support.
Next steps and help links
- If you cancelled via the web and need steps: how to cancel Ollie (guide).
- If your subscription was via App Store/Google Play, review platform refund procedures at app store cancellation notes.
- For community reviews and reported experiences, see Trustpilot and Ollie reviews.
Address
Corporate address
Ollie Pets Inc., 3495 Lakeside Drive #1089, Reno, Nevada 89509, United States.
Support contacts (summary)
- Email: caninecare@myollie.com
- Phone (US): 844-886-1543