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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Probiller service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Probiller: Easy Method
What is Probiller
Service overview
Probiller is a payment-processing and billing service used by merchants to manage recurring subscriptions and one-time online charges.
It appears on bank or card statements when a third-party merchant uses Probiller to collect payments.
How it appears to users
Customers often encounter Probiller as the billing descriptor rather than the product or merchant name.
This can make identifying the original merchant harder when reviewing card statements or disputing charges.
How to cancel Probiller
Cancel via the merchant (recommended)
- Log in to the website or app of the service you subscribed to.
- Go to Account, Billing, Subscriptions, or Manage Plan and choose Cancel or Turn off auto‑renewal.
- Request written confirmation (screenshot or email) from the merchant after cancellation.
- Note: Probiller often requires the merchant to process the cancellation on their side.
Cancel via Probiller support and other channels
- Contact Probiller support through their billing/help channels and provide: transaction ID, merchant name, charge date, and the last 4 digits of the card.
- Probiller contact options commonly used include submitting a billing inquiry or support request; see their terms or support pages for details: Probiller Terms & Conditions.
- Phone: you can try the support number listed by some help guides (for example +1 917 672 8608). Be prepared to give transaction details.
- Email: send a cancellation request to billing/support addresses commonly cited (for example billingsupport@probiller.com or support@probiller.com) and ask for written confirmation.
- If the subscription was billed through Apple App Store or Google Play, cancel directly in your App Store / Google Play subscriptions; Probiller cannot cancel platform-managed subscriptions.
What happens when you cancel
Access and service
Cancellation normally stops future automatic renewals and billing for that subscription cycle.
Whether access to the service ends immediately or at the end of the paid period depends on the merchant’s policy.
Data and records
Your account data and content retention are controlled by the merchant, not Probiller in most cases.
Keep copies of cancellation confirmations and receipts for records and possible disputes.
Will I get a refund?
Probiller and merchant policies
Probiller’s published terms do not guarantee a general 14‑day refund right; refunds are typically at the merchant’s or Probiller’s discretion.
Prorated refunds for unused time may be available, but there is no universal guarantee.
Exceptions and chargebacks
- Unauthorized or fraudulent charges may be eligible for refund - report these to Probiller and your card issuer promptly.
- If you cannot secure a refund, you can file a chargeback with your bank; keep transaction IDs and proof of cancellation or communications.
- Approved refunds are normally returned only to the original payment method.
Probiller plans and pricing
Available pricing information
No India-specific INR pricing for Probiller was found in the verified sources.
Sources reference USD-based charges for merchant services, but specific plans for consumers are not public.
Contact for accurate pricing
For exact pricing or merchant fees, contact the merchant or Probiller support directly.
Use the merchant’s billing page or Probiller’s official contact resources to request a pricing breakdown.
| Plan | Price | Notes |
|---|---|---|
| Consumer subscription (example) | Contact for pricing | No public India pricing in verified sources |
Your consumer rights in India
Key legal protections
Indian consumer law requires clear disclosure of cancellation and refund terms for digital subscriptions and automatic renewals.
Merchants must disclose recurring billing practices and provide an easy way to cancel.
How to escalate in India
- If charged without consent, contact your bank immediately to dispute the transaction or request a chargeback.
- Escalate unresolved issues to the National Consumer Helpline or file a complaint with the consumer forum/consumer court as needed.
Customer experiences
Positive reports
- Some users reported helpful customer support agents who resolved subscription issues or processed refunds.
- At least one reviewer noted a refund was processed, although it took time.
Negative reports
- Many customers report recurring or unauthorized charges after attempting cancellation and describe difficulty obtaining timely responses.
- Complaints include unresponsive support, chat sessions that end abruptly, and billing for content not delivered.
Documentation checklist
Essential items to collect
- Transaction ID or order number shown on your statement or receipt.
- Merchant name as listed on the charge and the date and amount of each charge.
- Last four digits of the card used for the charge and a copy of the relevant bank/card statement line.
Supporting evidence
- Copies of cancellation requests, emails, chat transcripts, and any confirmation from the merchant or Probiller.
- Screenshots of the merchant account subscription page showing active/cancelled status.
Common mistakes
Assuming Probiller is the merchant
Users often assume Probiller is the service provider and attempt to cancel directly without contacting the merchant first.
This can delay resolution because many cancellations must be processed by the merchant.
Not keeping written proof
Failing to save emails, screenshots, or confirmation numbers weakens your position if you need a refund or a chargeback.
Always request and store written cancellation confirmation from the merchant and Probiller when possible.
Comparative recap
Quick comparison of cancellation methods
Below is a summary table comparing common cancellation routes and their typical effectiveness.
Use the method best suited to how you originally signed up (merchant site, platform store, or via Probiller).
| Method | Typical outcome | When to use |
|---|---|---|
| Merchant website | Most effective - stops renewals when merchant processes cancellation | If you subscribed directly on the merchant’s site or app |
| Probiller support | May help or redirect you to the merchant; useful when merchant is unresponsive | If merchant cannot be reached or you need transaction verification |
| App Store / Google Play | Required for platform subscriptions - Probiller cannot cancel these | If the charge came via Apple or Google subscription billing |
| Bank chargeback | Effective for unauthorized charges or when all other routes fail | If you suspect fraud or cannot obtain refunds through merchant/Probiller |
After cancelling
Immediate steps
- Save cancellation confirmation (email or screenshot) and any reference numbers.
- Monitor your bank or card statements for at least two billing cycles to confirm no further charges.
Where to get help
- Probiller terms and contact information: Probiller Terms & Conditions.
- Step-by-step cancellation guidance and support articles: Probiller cancellation help (support article).
- Refund information overview: Probiller refund guidance.
- For third‑party instruction about stopping charges, see: Cancel Probiller (guide).
Address
Primary contact address
Probiller payments and billing operations are associated with billing entities located in the United States.
Reported mailing address used for billing correspondence:
Mailing address
610 Brazos Street, Suite 500
Austin, Texas 78701, USA