Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel ROCCABOX
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Roccabox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Roccabox: Easy Method
What is Roccabox
Service overview
Roccabox is a UK-based subscription service that sends a curated monthly box of beauty and wellness products. Subscriptions include single-month rolling plans, multi-month upfront plans, and discounted rolling plans billed monthly.
Where to find official information
Official guidance on cancellations and refunds is published on Roccabox's website in the FAQs and Terms & Conditions. Use those pages for the definitive policy text.
See the official pages for details: Roccabox FAQs and Roccabox Terms & Conditions.
How to cancel Roccabox
Cancelling a rolling single‑month (pay‑as‑you‑go) subscription
- Log in to your Roccabox account on the website.
- Go to My Account and select your subscription settings.
- Cancel between the 3rd and the 20th of the month to avoid being charged for the next box.
- Cancellation stops future renewals but does not refund boxes already paid for.
Cancelling other plans and app versions
- Pay‑Upfront plans (3, 6, 12 months): these cannot be cancelled or refunded once purchased.
- Discounted rolling plans (6 or 12 months billed monthly): these cannot be cancelled early and cancelling may trigger charges to recover the discount (price difference).
- App store versions are not described in the FAQs/Terms; cancellations must be handled via the website account according to official guidance.
What happens when you cancel
Access and deliveries
Cancelling a rolling subscription stops future renewals; you will not receive new boxes after the current paid period ends. Already-paid boxes will still be shipped.
Pay‑Upfront and some discounted plans remain bound by their purchase terms; cancellation does not create an entitlement to refunds for future boxes.
Account data and communications
Your Roccabox account remains active unless you request deletion; order history and past invoices will typically remain accessible in your account area.
Expect transactional emails confirming the cancellation. If you do not receive confirmation, check account settings and the official FAQ/Terms pages for instructions.
Will I get a refund?
Refunds for faulty, defective or missing items
If items are faulty, defective, or missing you may request a replacement or a refund at Roccabox’s discretion.
Requests must be made by emailing within 14 days of delivery and include proof such as photos or video.
Exceptions and general policy
- Mystery Boxes: no refunds, replacements or exchanges are permitted for duplicate products - this is stated in the purchase terms.
- Refunds are not guaranteed; Roccabox reserves the right to refuse refund or replacement requests under their Terms & Conditions.
- There is no general 14‑day cooling‑off right for change of mind stated in Roccabox’s policies; returns are focused on damaged/defective items only.
For the official wording consult: Terms & Conditions.
Roccabox plans and pricing
Pricing availability
No reliable pricing in INR for India was found on official pages. Roccabox appears to operate in GBP and does not publish India-specific prices.
Contact Roccabox directly via the official site for current pricing and international shipping costs.
Pricing table (contact for pricing)
| Plan | Period | Price (India / INR) |
|---|---|---|
| Rolling single‑month (pay‑as‑you‑go) | Monthly | Contact for pricing |
| Pay‑Upfront (3, 6, 12 months) | Upfront | Contact for pricing |
| Discounted rolling (6 or 12 months billed monthly) | Monthly | Contact for pricing |
Your consumer rights in India
Statutory protections
Indian consumer law (Consumer Protection Act and e‑commerce rules) generally gives buyers rights against defective, unsafe, or mis‑described goods in online purchases.
These rights can be enforced even where a seller’s policy attempts to limit refunds for defects.
Limitations and disputes
- Roccabox’s stated policies limit refunds for change of mind and for certain products (e.g., mystery boxes).
- If you are in India and believe Roccabox’s terms conflict with statutory rights, you may raise a dispute with the seller, your payment provider, or Indian consumer forums/authorities.
Customer experiences
Positive feedback
Many users praise the surprise element, product quality and easy subscription management. Customers often note fast and seamless delivery for successful orders.
Positive reviews highlight full‑size, on‑trend products and a simple ordering experience.
Negative feedback
Complaints include non‑delivery, delayed responses from customer service, and damaged items on arrival. Some customers report being refused replacements.
Others raise concerns about perceived value versus advertised RRP and difficulties obtaining refunds for non‑fault issues.
See reviews on the official review aggregator: Roccabox on Trustpilot.
Documentation checklist
What to collect before contacting Roccabox
- Order number and account email used for the subscription.
- Date of delivery and photos/videos showing the fault, damage, or missing items.
- Payment confirmation or receipt for the box in question.
When to send documentation
- Submit evidence within 14 days of delivery for faulty, defective or missing items to support replacement or refund requests.
- Keep copies of all email correspondence and any automated cancellation confirmations.
Common mistakes
Missing the cancellation window
A frequent mistake is attempting to cancel a rolling single‑month subscription outside the 3rd - 20th window. Cancelling late can result in being charged for the next box.
Always check the billing date and cancel within the specified range in My Account to avoid unexpected charges.
Assuming change‑of‑mind refunds are available
Some customers assume they can get refunds for change of mind; Roccabox’s policies do not provide a general cooling‑off for non‑faulty boxes.
If you purchased a mystery box expect stricter refund rules - duplicates are explicitly excluded from refunds/replacements.
Comparative recap
Quick plan comparison
| Plan | Cancellable? | Refunds for change of mind? | How to cancel | Notes |
|---|---|---|---|---|
| Rolling single‑month | Yes (if cancelled 3rd - 20th) | No (already paid boxes not refunded) | Via My Account on website | Cannot cancel via email/app; stops future renewals only |
| Pay‑Upfront (3/6/12) | No | No | Not cancellable once purchased | Non‑refundable per Terms & Conditions |
| Discounted rolling (6/12 billed monthly) | No (cannot cancel early) | No (may be charged price difference) | Website account; early cancellation may trigger charges | Cancelling risks being charged the discount difference |
| Mystery Box | Varies | No (duplicates not refunded/replaced) | See product terms on website | Duplicate product policy is an explicit exception |
After cancelling
What to expect immediately
After cancellation you should receive a confirmation email. If you do not, check your account and spam folder and retain any screenshots.
Shipping of any already‑paid box will proceed according to the order schedule; cancellations do not retroactively refund paid boxes.
Useful official links
- Roccabox FAQs - cancellation & account guidance.
- Roccabox Terms & Conditions - refund, returns and plan terms.
Address
Registered / contact address
Office D Beresford House, Town Quay, Southampton, SO14 2AQ, United Kingdom.
Notes on returns and formal notices
The Terms & Conditions include the returns fulfilment address and official contact methods; check the Terms for up‑to‑date contact/returns details before sending parcels.
When in doubt, use the official website pages linked above for the current procedures and addresses.