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Twitter

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India

Cancellation service #1 in India

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Twitter
8th Floor, The Estate
560042 Dickenson Road India
grievance.officer@twitter.com
Cancellation of Twitter contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Twitter service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Twitter
8th Floor, The Estate
560042 Dickenson Road , India
grievance.officer@twitter.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Twitter: Easy Method

What is Twitter

Overview

Twitter is a social media platform that lets users post and interact with short messages called tweets. It offers a free service plus paid subscriptions (commonly called Twitter Blue or X Premium) that add features like a verification badge and editing tools.

Subscription context

Paid subscriptions are purchased either through the web (X.com), Apple App Store (iOS), or Google Play Store (Android). Each purchase platform controls billing and cancellation for subscriptions bought through it.

How to cancel Twitter

Cancel on iOS (Apple)

  • Open the Settings app on your iPhone or iPad.
  • Tap your name > Subscriptions, find the Twitter/X subscription, and tap Cancel.
  • Follow Apple’s prompts to confirm cancellation; Apple handles refunds and billing for iOS purchases.

Cancel on Android (Google Play)

  • Open the Google Play Store app, tap your profile, then Payments & subscriptions > Subscriptions.
  • Select the Twitter/X subscription and tap Cancel subscription.
  • Follow Google’s prompts; Google handles billing and refund requests for Android purchases.

Cancel on Web (X.com)

  • Go to the creator or subscription page on help.x.com or log in at X.com.
  • From the creator’s profile: Subscriptions > Manage Subscription, then follow the web cancellation flow.
  • If you subscribed on the web, canceling there stops future renewals; web cancellations do not go through Apple/Google stores.

Important cancellation notes

  • Uninstalling the app or deactivating your account does not cancel the subscription.
  • Cancel at least 24 hours before auto-renewal to avoid another charge.
  • If your account is suspended, cancel via the original purchase platform (Apple or Google) or contact your bank if needed.

What happens when you cancel

Access after cancellation

When you cancel, you generally keep access to the paid features until the end of the current billing period. Your access ends when that paid period expires.

Auto-renewal and billing

Cancelling prevents future automatic renewals but does not refund already-paid time. To avoid another charge, cancel at least 24 hours before the renewal date.

Account and data

Cancelling a subscription does not delete your account or your tweets. Data retention follows Twitter/X policies for account data and settings.

Will I get a refund?

Official policy

Subscriptions (including Twitter Blue/X Premium) are non-refundable according to X’s stated policy, except where local law requires otherwise.

Platform exceptions and how to request

  • If you subscribed via Apple or Google, request refunds through Apple or Google Play, since they handle payments for those purchases.
  • If local consumer law requires refunds in India, you may be entitled to one despite X’s policy; pursue this through the purchase platform or consumer forums.
  • Reference for X’s refund stance: official statement.

Twitter plans and pricing

Current India pricing (official)

Plan Price (INR) Period Features
Twitter Blue - Web ₹650.00 Monthly Blue tick, edit tweets, longer videos, fewer ads, bookmark folders, themes, NFT profile pic, early feature access
Twitter Blue - Web ₹6,800.00 Annual Same as monthly, but billed annually (~₹566.67/month)
Twitter Blue - Mobile ₹900.00 Monthly Same benefits; higher price due to app store commissions

Pricing notes

These prices were introduced in India in February 2023 and are the most recent official rates available in the verified sources.

Anecdotal reports of temporary or buggy pricing (e.g., incorrect ₹99/month displays) have appeared, but they appear to be glitches and not official.

Your consumer rights in India

Legal protections

Indian law (for example, the Consumer Protection Act, 2019) can provide a cooling-off period and protections for digital services. This may require refunds even if a provider’s policy says no refunds.

Remedies and escalation

  • If services promised were not delivered (e.g., verification not granted), you can approach Consumer Courts or the National Consumer Helpline for redress.
  • For unauthorized or recurring charges you cannot stop through the platform, you can file a chargeback or dispute with your bank or payment provider.

Customer experiences

Negative experiences reported

Public reviews show frequent complaints about account suspension, difficulty contacting support, unresolved issues, and billing problems.

Examples include low ratings on third-party review sites and Reddit threads describing missed entitlements after payment or being charged while suspended.

Sources and balance

  • Trustpilot shows a very low rating and common complaints about support and suspensions: Trustpilot.
  • Community reports on Reddit describe cases where payments via Google Play did not result in Premium access or where suspended accounts continued to be billed: Reddit example.

Documentation checklist

What to gather before disputing or cancelling

  • Order confirmation or receipt from Apple, Google Play, or X.com.
  • Subscription start date, renewal date, and the platform used to purchase.
  • Screenshots of the subscription page, billing statements, and any error messages or suspension notices.
  • Correspondence with Twitter/X support, if any.

Where to present documents

Provide these items to Apple/Google support, your bank for chargebacks, or consumer redressal forums when filing a complaint.

Keep copies of everything for records and escalation.

Common mistakes

Uninstalling app equals cancellation (false)

A common mistake is uninstalling the app or deactivating an account and assuming the subscription is canceled. This does not stop billing; you must cancel through the purchase platform.

Waiting until after renewal

Another frequent error is trying to cancel after the renewal date. Cancel at least 24 hours before renewal to avoid being charged for the next period.

Not saving receipts or platform used

Failing to note whether you subscribed via Apple, Google, or web makes it harder to cancel or request refunds. Save receipts and the order platform immediately after purchase.

Comparative recap

At-a-glance comparison

Platform How to cancel Who handles refunds Typical refund likelihood
Web (X.com) Manage Subscription on creator profile > Subscriptions > Manage Subscription X.com / Web support Low (non-refundable per X, unless law requires)
iOS (Apple) Apple Settings > Subscriptions Apple Depends on Apple policy and local law; request via Apple
Android (Google Play) Google Play Store > Subscriptions Google Depends on Google policy and local law; request via Google

Key takeaways

Cancel with the platform you used to subscribe. For refunds, contact the payment platform or pursue consumer remedies in India when applicable.

After cancelling

What to monitor

  • Confirm cancellation in the platform’s subscription list and save confirmation screenshots.
  • Watch your bank/card statement for any unexpected charges after cancellation.

Helpful links

Address

Official contact address (India)

8th Floor, The Estate, 121 Dickenson Road, Bangalore 560042, India.

Notes on notices

This Bangalore address is listed as the official contact for grievance and legal notices under applicable IT rules.

FAQ

To cancel your Twitter subscription on iOS, open the Settings app, tap your name, select Subscriptions, find the Twitter/X subscription, and tap Cancel. Follow Apple's prompts to confirm cancellation.

To cancel your Twitter subscription on Android, open the Google Play Store app, tap your profile, go to Payments & subscriptions, select Subscriptions, find Twitter/X, and tap Cancel subscription. Follow Google's prompts to complete the cancellation.

When you cancel your Twitter subscription, you retain access to the paid features until the end of the current billing period. Your access will end once that period expires.

Subscriptions are generally non-refundable according to Twitter's policy, but if you subscribed via Apple or Google, you can request a refund through them, depending on their policies.

If your account is suspended, you should cancel your subscription through the original purchase platform, either Apple or Google. If needed, contact your bank for assistance.