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Cancel XTRA
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I hereby notify you of my decision to terminate the contract relating to the Xtra service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Xtra: Easy Method
What is Xtra
Overview
Xtra is described in general terms as a subscription-based service that provides users with exclusive content, features, or perks across platforms. Subscriptions typically grant access to premium materials for a limited period in exchange for recurring or one-time payments.
Verified information note
There is no verified public information specifically confirming the identity, cancellation policy, or refund policy of a service named “Xtra” in India.
This guide therefore gives a practical, platform-focused cancellation approach and points out where verified exceptions exist for similarly named services.
How to cancel Xtra
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap Subscriptions, find the Xtra subscription, then tap Cancel Subscription and follow on-screen instructions.
- Keep screenshots of the subscription page and the cancellation confirmation for your records.
Cancel via Google Play (Android) or other app stores
- Open the Google Play Store app, tap your profile icon, then Payments & subscriptions → Subscriptions.
- Locate the Xtra subscription and tap Cancel subscription. Follow prompts and save confirmation screenshots or emails.
- If you subscribed through another app store, use that store’s subscription management area.
Cancel via vendor website or email
- Log into the Xtra account on the service website and look for Account, Subscriptions, or Billing to cancel.
- If no web cancellation option exists, email the provider’s support or send a written cancellation request (use registered email and request read receipt).
- When emailing, include account ID, subscription ID, date of purchase, and a clear “Please cancel my subscription” statement.
Cancel via payment provider or bank
- If recurring billing continues after cancellation, contact your bank or payment provider to stop future payments (dispute or block recurring mandate).
- Keep all evidence (cancellation confirmations, receipts, bank statements) when asking the bank to intervene.
What happens when you cancel
Access and expiry
Typically, canceling a subscription stops future renewals but does not always revoke access immediately.
Most services let you use the paid features until the current billing period ends; record the expiry date shown after cancellation.
Automatic renewal and billing
Cancellation should prevent automatic renewal; however, charges already processed are usually not reversed automatically.
If charges continue after cancellation, collect proof and contact the provider or payment provider promptly.
Will I get a refund?
General refund expectations
No verified refund policy specific to a service named “Xtra” (India) was found. Refund outcomes vary by vendor, platform (App Store / Play Store / web), and payment method.
Common exceptions where refunds can be possible include duplicate payments, technical failure to deliver paid content, or merchant error - but these are handled case-by-case.
Known example from a similarly named service
For a similarly named service (“Xtra Card” by Lorhan Spot Earn Private Limited), the publicly available refund policy states payments are generally non-refundable except in exceptional cases like duplicate payment or delivery failure.
That policy asks customers to contact support within 7 days and says refunds (if approved) are typically processed within 7 - 10 business days. See the example policy: Xtra Card refund policy.
Xtra plans and pricing
Pricing information
No verified public pricing or plan details for a service specifically named “Xtra” in India were found during verification.
If you cannot find pricing in the app or website, contact the vendor directly for an invoice or plan details before cancelling or disputing charges.
Contact for pricing
| Plan | Period | Price (INR) |
|---|---|---|
| Xtra VIP | Contact for pricing | Contact for pricing |
| Xtra Basic | Contact for pricing | Contact for pricing |
Your consumer rights in India
Relevant laws and protections
General consumer protections in India include the Consumer Protection Act, 2019 and relevant e-commerce rules covering fair trade, refunds, and grievance redressal.
These laws provide routes to escalate disputes, seek refunds, or claim compensation for defective or undelivered digital goods or services, subject to case facts.
How to escalate a dispute
- First, use the service’s support and keep written records of all communication.
- If unresolved, escalate to the platform (App Store/Google Play) and your payment provider, and consider filing a complaint with the Consumer Helpline or a District Consumer Forum.
Customer experiences
What verified data shows
No verified user reviews or recurring complaints specific to a service named “Xtra” in India were found in the verification sources.
Because of this gap, statements about common satisfaction or problems for Xtra cannot be confirmed.
Typical customer reports for subscription services
- Users commonly report difficulties canceling when they subscribed via a third-party platform or when billing records are unclear.
- Other frequent issues include unrecognized charges, delayed refunds, and lack of clear contact details for support.
Documentation checklist
Essential documents to gather
- Order or subscription ID and date of purchase.
- Payment receipts, bank/UPI statements showing the charge.
- Screenshots of subscription status, cancellation screens, and any error messages.
Communications and evidence
- All email exchanges with support and any chat transcripts.
- Confirmation numbers, reference IDs, and timestamps for calls or web forms.
Common mistakes
Mistakes when cancelling
Assuming an in-app cancellation is enough when the subscription was bought through a different store is a frequent error.
Another common mistake is not saving confirmation evidence after cancelling, which complicates disputes if billing continues.
How to avoid them
Always check where the subscription was charged (App Store, Play Store, vendor website) before cancelling and follow the correct cancellation path.
Record confirmation details and monitor your payment method for one billing cycle after cancellation.
Comparative recap
Platform comparison
| Platform | Typical cancellation method | Refund likelihood (general) | Xtra-specific verified data |
|---|---|---|---|
| App Store (iOS) | Manage subscription in iOS Settings → Subscriptions | Depends on Apple policies and merchant response | No verified Xtra-specific data |
| Google Play (Android) | Manage subscription in Google Play → Subscriptions | Depends on Google policies and merchant response | No verified Xtra-specific data |
| Vendor website | Account → Billing/Subscriptions or email support | Depends on vendor’s refund policy | No verified Xtra-specific data |
Key takeaway
Because no verified information for Xtra in India was found, use the platform-specific process and preserve documentation when cancelling or requesting refunds.
When in doubt, treat the case as a standard subscription dispute and escalate through platform and banking channels.
After cancelling
Immediate next steps
- Save confirmation and monitor your bank statement for any unexpected charges for one billing cycle.
- If charged after cancellation, contact the vendor with evidence; then contact the payment provider to dispute the charge if needed.
Helpful links and support
There is no verified official Xtra help page available in the verified sources. For a similarly named product’s refund example, see: Xtra Card refund policy.
If you need formal help, preserve evidence and consider contacting consumer protection authorities in India if the vendor does not resolve the issue.
Address
Known address for a similarly named service (may not be Xtra)
The only verifiable physical address found in the available source belongs to a similarly named service and may not correspond to the Xtra you refer to.
That address is: Flat No. 07/3, Second Floor, 18th Main Jaya Nagar, 9th Block, Bangalore, Karnataka 560041, India.
How to send written notices
- If you choose to send a written cancellation or complaint, use registered post and retain the postal receipt and delivery proof.
- Always include account details, a clear statement of the action requested, and copies of payment proof when sending a notice.