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Cancel OPAL
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Cancellation service #1 in India
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I hereby notify you of my decision to terminate the contract relating to the Opal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Opal: Easy Method
What is Opal
Overview
Opal is a digital subscription service (mobile app and web) that offers features to limit distractions and manage screen time. Subscriptions can be purchased via the Apple App Store, Google Play Store, or directly on the web (Stripe).
Where subscriptions originate
Subscriptions are billed by the platform you used to subscribe: Apple (iOS), Google (Android) or Stripe (web). Refunds and cancellation controls depend on that billing route.
How to cancel Opal
Cancel via App Store (iOS)
- Open iPhone Settings.
- Tap your name (Apple ID) → Subscriptions → Opal.
- Tap "Cancel My Subscription".
- Important: cancel more than 24 hours before renewal to avoid being charged for the next period.
Cancel via Play Store (Android)
- On your Android device open Google Play.
- Go to Payments & subscriptions → Subscriptions → select Opal.
- Tap "Cancel subscription" and follow on-screen prompts.
Cancel via Web (Stripe)
- Log into the Stripe dashboard or the account used to subscribe (use the email you used when subscribing).
- In the Stripe dashboard find the Opal plan and tap "Cancel plan".
- If you need a refund after cancelling, contact Opal Support via the Opal app: Settings → Contact Us.
What happens when you cancel
Access after cancellation
After cancelling you typically retain access to any paid features until the end of the current billing period. Access end dates depend on the platform billing cycle.
Renewal and billing
Cancelling stops future automatic renewals. For App Store and Play Store purchases the platform controls the cancellation timing and confirmation messages.
Data and account
Cancelling a subscription does not necessarily delete your Opal account or data. If you want data removed, contact Opal Support via the app to request deletion or further instructions.
Will I get a refund?
Refunds via App Store and Play Store
Refunds for purchases made through Apple or Google must be requested from Apple or Google directly. Opal cannot process or force platform refunds.
Refunds via Stripe (web purchases)
For web/Stripe purchases Opal offers refunds within 30 days of purchase when processed by Opal Support. Contact Support via Settings → Contact Us in the app to request a refund.
Processing time and exceptions
- Opal Support typically replies within two business days for Stripe refund requests.
- Apple and Google have their own review and timing for refunds; Opal cannot intervene if those platforms deny a refund.
Opal plans and pricing
Pricing summary
The following prices were listed from the iOS App Store for India (as of February 2026). App-store listings can show multiple SKUs and localized/promotional prices.
Notes on SKUs
"Opal Pro Subscription ₹579" appears in the store without an explicit period and may be a localized or promotional SKU. Verify the period before purchase in the app store UI.
| Plan | Price | Period | Features |
|---|---|---|---|
| Weekly Plan | ₹199 | Weekly | Full access to Opal Pro features for one week |
| Monthly Plan | ₹249 | Monthly | Full access to Opal Pro features for one month |
| Yearly Plan | ₹1,149 | Annual | Full access to Opal Pro features for one year |
| Opal Pro Subscription (ambiguous) | ₹579 | Unknown | Additional Opal Pro subscription tier (check store for period) |
| Opal Student Weekly | ₹99 | Weekly | Student-specific weekly Pro access |
Your consumer rights in India
Statutory protections
Indian consumer law provides protections for defective products and unfair trade practices, but specific cooling-off or refund rights for digital subscriptions are governed by terms and the platform used to pay.
Opal's published position
Opal's publicly available policies do not explicitly mention a 14-day cooling-off right for Indian users. For Stripe purchases Opal offers a 30-day refund window handled by Support.
Practical steps for Indian users
- If purchased via App Store or Play Store, request refunds from Apple/Google following their processes.
- If purchased on the web (Stripe), contact Opal Support via the app within 30 days for refund consideration.
- Keep receipts and timestamps to support any refund claim under platform or consumer dispute procedures.
Customer experiences
Positive feedback
Some users report Opal helps them reduce phone distractions, lock distracting apps, and feel more in control. Users have noted reminders and blocking features as valuable for focus and energy.
Negative feedback
Other users have reported bugs, crashes, or issues with correctly recognizing allowed or blocked apps during deep focus sessions. Some reported needing to reinstall the app to resolve issues.
Where users discuss Opal
Community feedback and firsthand comments can be found in online forums and discussions. Example discussions include user threads on Reddit about Opal’s usefulness and occasional bugs.
See related community posts: Reddit: Tried the Opal app and Reddit: What are blocking apps.
Documentation checklist
Proof of purchase
- Receipt or invoice from Apple, Google or Stripe showing date and amount paid.
- Email confirmation linked to the account used to subscribe.
Account and cancellation evidence
- Screenshot of subscription status in App Store / Play Store / Stripe dashboard.
- Confirmation screenshots or emails showing cancellation (if provided by platform).
Refund request records
- Copies of messages to Opal Support or refund request forms.
- Any platform refund status messages or IDs from Apple/Google.
Common mistakes
Waiting too long to cancel
Many users miss the 24-hour cutoff for Apple renewals or assume cancelling on the renewal day will avoid the charge. Always cancel more than 24 hours before renewal for App Store subscriptions where noted.
Contacting the wrong party for refunds
Requesting a refund from Opal for an App Store or Play Store purchase will often fail because Apple/Google handle those refunds. For platform purchases, initiate refund requests with the platform.
Not saving proof
Failing to keep receipts, screenshots, or confirmation messages weakens any dispute or refund claim. Save all relevant documents before and after cancelling.
Comparative recap
Quick comparison
The table below compares cancellation steps and who handles refunds for each purchase route to help you choose the right next step.
| Platform | How to cancel | Who handles refunds |
|---|---|---|
| App Store (iOS) | iPhone Settings → your name → Subscriptions → Opal → Cancel My Subscription | Apple (request via Apple) |
| Play Store (Android) | Google Play → Subscriptions → Opal → Cancel subscription | Google Play (request via Google) |
| Web (Stripe) | Log in to Stripe dashboard (email used to subscribe) → Cancel plan; contact Opal Support via app for refunds | Opal Support (refunds within 30 days when eligible) |
After cancelling
Confirm cancellation
Check for a cancellation confirmation from the platform (Apple, Google, or Stripe). Keep screenshots or confirmation emails for your records.
If you need help or want a refund
If you paid on the web (Stripe) and need a refund, contact Opal Support via the app: Settings → Contact Us. Expect a reply within about two business days for Stripe requests.
Further reading and community discussion
For user experiences and community tips, see discussions on Reddit: Opal discussion (ProductivityApps) and Blocking apps discussion (DigitalMinimalism).
Address
Postal address
Locked Bag 5026, Alexandria NSW 2015, Australia
When to use the address
This address is for physical Opal card cancellations/refunds (public-transport Opal). For digital app subscription issues, use the in-app Support contact method instead.