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Cancel OYSTER
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Oyster service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Oyster: Simple Process
What is Oyster
Service overview
Oyster (Oyster HR) is a global employment and contractor platform that provides Employer of Record services, global payroll, and contractor management for companies hiring internationally.
The service manages contracts, payroll, compliance, and payments across many countries on a per-employee or per-contractor pricing model.
Relevant scope for India
This guide focuses on cancelling Oyster services from the perspective of customers in India, using the company’s published terms and public reviews.
Key source material is Oyster’s service agreement and publicly posted user reviews cited below.
How to cancel Oyster
Primary cancellation method (web / service agreement)
- Review your signed service agreement for any contract-specific termination provisions.
- Provide 30 days' written notice of termination, as the terms allow termination by either party with 30 days' written notice.
- Send the written notice in the manner required by your agreement (check the contract for the required delivery method and contact address).
App-store or mobile subscriptions
- If you subscribed via the App Store or Google Play, manage or cancel the subscription through your store account settings (App Store / Play Store subscription management).
- There is no separate app-store cancellation procedure published in the verified terms; use the store’s subscription controls for store-billed subscriptions.
What happens when you cancel
Access and service end
After you submit written notice and observe any notice period, Oyster will terminate services per the agreement’s termination provisions.
Access to paid features (payroll, contractor tools, portal) will end in line with the effective termination date set by the contract or notice period.
Data and transitional obligations
Expect any standard data-handling and transition obligations in your agreement; export necessary records before the service end date.
If you require retention of payroll or HR records for legal compliance in India, plan exports and downloads well before termination.
Will I get a refund?
General refund policy
Oyster’s published terms state there are no refunds for amounts already paid, except in the limited case of Oyster committing a material breach that it fails to cure.
Therefore, routine cancellations do not automatically trigger refunds under the standard terms.
Exceptions and cancellation fees
- If Oyster materially breaches the agreement and does not cure, a refund may be available as an exception.
- After the first six months of a contract, termination may incur a cancellation fee equal to 50% of the remaining outstanding contract value upon written confirmation.
Oyster plans and pricing
Published plan overview
Oyster publishes several plans (Employer of Record, Global Contractors, Global Payroll) with USD pricing; exact INR subscriptions are not published.
INR amounts below are approximate conversions provided for guidance only.
Price table
| Plan | Price (USD) | Approx. INR | Period | Features |
|---|---|---|---|---|
| Employer of Record (Oyster HR) | USD 699/month | ≈ ₹57,800 | Monthly per employee | Full employment, payroll, compliance in 120+ countries |
| Global Contractors (Oyster HR) | USD 29/month | ≈ ₹2,400 | Monthly per contractor | Contracts, onboarding, payments in 140+ currencies |
| Global Payroll (Oyster HR) | USD 29/month + one-time implementation | ≈ ₹2,400 + implementation | Monthly per employee | Payroll processing, payslips, local experts |
Your consumer rights in India
Statutory framework
Indian consumers are protected under the Consumer Protection Act, 2019 and related regulations, which address unfair trade practices and unfair contract terms.
These laws may give you recourse if contract terms are unconscionable or misleading.
Practical implications
- The Oyster terms do not offer a statutory 14-day cancellation/refund right; customers must rely on the contract.
- Oyster’s “no refunds” clause and a 50% cancellation fee after six months could be challenged under Indian consumer law if considered unfair.
- If you believe the terms are unfair or were not properly disclosed, you may seek advice from consumer protection authorities or legal counsel in India.
Customer experiences
Positive feedback
Users in India have reported a well-maintained portal, easy use, reliable payslip and agreement management, and quick salary disbursement.
Some reviewers praise ease of creating invoices for remote workers.
Negative feedback
Reported issues include inability to edit or delete already created invoices, which some users found restrictive.
Other users noted billing confusion and mismatches between payments and invoices as pain points.
Sources: user reviews compiled on Capterra.
Documentation checklist
Required documents to prepare
- Signed service agreement or contract copy (check for termination clause and notice requirements).
- Recent invoices and payment receipts to show amounts paid and outstanding balances.
- Any written correspondence with Oyster about performance issues (email, support tickets).
Optional but useful documents
- Exported payroll records and payslips for compliance and employee records in India.
- Proof of App Store/Play Store subscription if billing occurred via a mobile store.
Common mistakes
Missing or vague termination notice
One common mistake is failing to send a clear written notice as required by the agreement. Verbal or incomplete notices can delay termination.
Always follow the contract’s required method and keep a dated copy of the notice.
Assuming automatic refunds or pro-rata returns
Customers sometimes assume pre-paid amounts will be refunded pro rata on cancellation. Oyster’s terms state no refunds except for uncured material breach.
Review the cancellation fee clause (50% of remaining value after six months) to avoid unexpected charges.
Comparative recap
Key policy comparison
| Topic | Oyster (from published terms) | Practical alternative or typical market practice |
|---|---|---|
| Termination notice | Either party may terminate with 30 days' written notice. | Many providers use 30 days or require contract-specific notice and transition support. |
| Refunds | No refunds for amounts already paid except for uncured material breach. | Some vendors offer pro-rata refunds or short cooling-off periods; Oyster does not publish a 14-day refund right. |
| Cancellation fee | After six months, may charge 50% of remaining outstanding contract value on termination. | Other providers may have fixed exit fees or none if notice obligations are met. |
| Price transparency | USD list prices published; no official INR plans published. | Some vendors publish local-currency pricing and clearer monthly/annual billing options. |
After cancelling
Immediate post-cancellation steps
- Export and securely store payroll, payslips, tax, and employment records required for Indian compliance.
- Confirm final invoices and any cancellation fee in writing to avoid disputes.
Where to find official terms and reviews
Refer to Oyster’s legal terms for the full contract and termination language: Oyster Terms.
For user-reported experiences, see customer reviews: Oyster reviews on Capterra.
Address
Where to send written notices
Check your executed service agreement for the specific address or contact details for written termination notices.
If the contract refers to the terms page for notices, use the contact or notice instructions provided there: Oyster Terms.
Support and escalation
If you have concerns about billing, refunds, or fairness of contract terms, gather documentation and contact Oyster support as specified in your agreement.
For potential consumer disputes in India, consider seeking advice under the Consumer Protection Act, 2019 or from a local consumer rights advisor.