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Cancel SWAPFIETS
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Swapfiets service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Swapfiets: Easy Method
What is Swapfiets
Service overview
Swapfiets is a subscription-based bike service that provides a bicycle plus maintenance and repairs for a monthly fee.
The offering focuses on convenience: a maintained bike for commuting with swap-and-replace support when issues arise.
Availability in India
There is limited public information about Swapfiets operations or published pricing in India.
From available sources, subscription mechanics (app-based management, returns) are documented, but India-specific rates are not published.
How to cancel Swapfiets
In-app cancellation steps
- Open the Swapfiets app and go to Account → Subscription → Manage Subscription → Cancel.
- Follow the in-app prompts; after cancellation you will receive instructions on how to return the bike.
- Official cancellation guidance: Swapfiets Help - How do I cancel my subscription?
Other cancellation situations
- If you change your mind before picking up the bike, contact Swapfiets to withdraw registration; see How can I withdraw my registration?.
- Cancellation cannot be completed via App Store, Google Play, or directly on the web; it must be done in the Swapfiets app.
What happens when you cancel
Subscription end timing
Flexible subscriptions require one month’s notice; 6- and 12-month loyal subscriptions must be cancelled at least one month before the period ends.
Even if you cancel earlier within a loyalty period, the subscription will end only at the scheduled period end.
Bike return and ongoing charges
You must return the bike as instructed after cancellation; if the bike is not returned before the subscription end, payments continue and the subscription remains active.
Follow the return process to ensure termination: How do I return my bike?.
Will I get a refund?
Official refund policy
Swapfiets India Help Center does not document a general 14-day refund right or an explicit refund policy for cancellations.
Public guidance focuses on canceling via the app and returning the bike, not on issuing financial reimbursements.
Exceptions and practical notes
- There is no evidence of a statutory cooling-off refund in Swapfiets India materials; refunds are therefore unlikely unless specifically stated by Swapfiets.
- If you believe you are owed money, collect documentation and contact Swapfiets support promptly; unresolved disputes may need escalation.
Swapfiets plans and pricing
Known pricing facts
Swapfiets does not appear to publish India-specific pricing or exact INR rates in publicly available sources for 2024/2025.
Therefore, specific monthly or loyalty prices are not verifiable from official Help pages.
How to get official pricing
Contact Swapfiets through the app or official channels to request current rates and plan details.
Use the app or support contact for up-to-date, location-specific pricing.
| 期間 | Plan | Price (INR) |
|---|---|---|
| - | Contact for pricing | Swapfiets does not publish India rates publicly |
Your consumer rights in India
Statutory protections
There is no Swapfiets Help Center documentation asserting a statutory 14-day cooling-off or automatic refund right for India customers.
Consumer protections under Indian law still apply, but available public terms place emphasis on contractual notice periods and return requirements.
Practical advice for enforcement
- Keep records: app cancellation confirmation, return receipts, invoices and correspondence.
- If Swapfiets does not perform as promised, consider raising complaints via consumer grievance forums or statutory consumer dispute channels.
Customer experiences
Positive reports
Some users report quick issue resolution, contract withdrawal before pickup, and receiving replacement bikes after defects.
Positive notes often reference convenience when the support interaction worked well.
Negative reports
Other users report unclear terms, being charged after returning a bike, billing beyond usage, or unsatisfactory handling by support.
These mixed reports underline the importance of following documented cancellation and return steps closely.
Documentation checklist
What to prepare before cancelling
- Account details (email, phone, subscription ID) and app screenshots of subscription page.
- Any repair or service logs and photos of the bike condition, if relevant.
What to get when returning
- Written or in-app confirmation of bike return and the staff member’s name/ID if returned in person.
- Final billing statement or confirmation that the subscription has ended.
Common mistakes
Missed notice period
Failing to cancel at least one month before the end of a loyalty period commonly leads to unwanted extra charges.
Always check your subscription type and the exact end date in the app before canceling.
Not returning the bike on time
Not physically returning the bike before the subscription end keeps the subscription active and payments ongoing.
Complete the return process per the app instructions and retain proof of return.
Comparative recap
Quick comparison table
| 期間 | Feature | Swapfiets (India - verified) |
|---|---|---|
| - | Cancellation method | App-only cancellation (Account → Subscription → Manage → Cancel) |
| - | Notice period | 1 month for flexible; 1 month before end for 6/12-month loyal plans |
| - | Refunds | No documented general refund policy for India; refunds not guaranteed |
| - | Pricing | No India pricing published publicly - contact for rates |
Key takeaways
Follow app cancellation steps, observe notice periods, and return the bike promptly to avoid extra charges.
Document everything and contact support early if you expect a refund or have disputes.
After cancelling
Next steps to confirm termination
- Return the bike as instructed and obtain return confirmation.
- Keep the app cancellation confirmation and any final billing statements.
If issues remain unresolved
- If the subscription remains active after return, contact Swapfiets support and provide return proof.
- Refer to official help pages for procedures: How do I return my bike? and How do I cancel my subscription?.
Address
Registered office
H-045, SITE C, Surajpur Industrial Area, Greater Noida, Gautam Budh Nagar, Uttar Pradesh 201306, India.
How to contact
Use the Swapfiets app for subscription management and initial support contact.
For steps and official instructions, consult Swapfiets Help articles: Cancel subscription, Return bike, and Withdraw registration.