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Bokksu

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India

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Termination letter drafted by a specialized lawyer
Sender
Bokksu Cancel Subscription | Postclic
Bokksu
Bokksu Inc., 259 West 30th Street, 6th Floor, New York
NY United States
support@bokksu.com
Cancellation of Bokksu contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Bokksu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Bokksu
Bokksu Inc., 259 West 30th Street, 6th Floor, New York
NY , United States
support@bokksu.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Bokksu. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Bokksu: Easy Method

What is Bokksu

Service overview

Bokksu is a subscription box service that delivers curated Japanese snacks and cultural items to subscribers worldwide. Boxes typically include seasonal treats and an informational booklet about the snacks.

How it applies in India

Bokksu does not list an India-specific subscription portal; purchases for India are usually through Bokksu's US site or third-party importers. Shipping, customs, and local pricing can vary when ordering to India.

How to cancel Bokksu

Cancel via Bokksu website (recommended)

  • Log into your Bokksu account on the website and follow subscription management / cancel subscription links.
  • If you cannot access the account, email support at hello@bokksu.com requesting cancellation and include your order/subscription number.
  • Make sure to cancel at least 1 business day before your next billing date to avoid automatic renewal.
  • Reference Bokksu’s terms: Bokksu Terms & Conditions.

Cancel via mobile app stores

  • For iOS subscriptions, manage and cancel through Apple App Store subscription settings; Bokksu does not directly process cancellations for Apple-managed subscriptions.
  • For Android subscriptions, cancel via Google Play → Subscriptions; Bokksu is not a party to Play Store cancellations.
  • Follow the store’s cancellation confirmation and save screenshots or confirmation emails as proof.

What happens when you cancel

Access and billing

Cancellations take effect at the end of the paid period; you will retain access until that period ends. Late cancellations (after the cutoff) will result in renewal for the next period.

Data and account

Your account and order history typically remain in your Bokksu account after cancellation unless you request account deletion. Keep records of cancellation confirmations and emails for at least 6 - 12 months.

Will I get a refund?

Subscription refunds

Bokksu’s policy states subscriptions and fees are non-refundable and non-cancelable once paid. There are no prorated refunds for partial periods.

Product refunds and exceptions

  • Purchased snack boxes and market items are final sale, non-returnable, and non-refundable because they are perishable: Bokksu Market refund policy.
  • If you have undelivered, damaged, or missing items, contact Bokksu support immediately and keep shipping/tracking evidence; outcomes may vary case-by-case.

Bokksu plans and pricing

Pricing sources

Bokksu lists subscription prices in USD on its site; regional INR pricing is not published by Bokksu. Third-party importers may list INR prices for single boxes.

How to confirm final price

For precise cost to India, check the Bokksu checkout in USD (currency conversion and shipping/customs apply) or buy via a verified importer with INR pricing.

Plan Price Period Features
Single Monthly Box (via Ubuy import) ₹6,488.00 One-time Imported Classic Bokksu box; ~20 - 24 snacks + tea pairing
Standard Bokksu subscription (official, estimated) Approx. $49.95 (USD) - convert at checkout monthly Classic monthly subscription; price shown in USD on Bokksu site

Your consumer rights in India

Key legal context

Indian consumer protection laws and the Consumer Protection (E‑commerce) Rules, 2020 provide time-bound rights for refunds and seller obligations on e‑commerce transactions. These statutory rights may affect remedies available to Indian buyers.

Practical advice for Indian consumers

  • Keep order confirmations, payment receipts, tracking info, and all communications with Bokksu or the importer.
  • If Bokksu’s stated policy conflicts with Indian law in your case, consider contacting your local consumer forum or a legal advisor and file a grievance if necessary.

Customer experiences

Positive feedback summary

Many customers praise Bokksu for high-quality, unique snack curation and detailed cultural booklets. Long-term subscribers often report consistent delight and responsive customer service.

Negative feedback summary

Common complaints include delivery delays, missing orders, surprise renewals, and difficulties obtaining refunds for undelivered or damaged items. Several reviews describe poor communication about shipping.

For user reviews, see customer feedback on Trustpilot: Bokksu on Trustpilot.

Documentation checklist

Essential items to keep

  • Order number, subscription ID, and billing dates.
  • Payment receipt or card statement showing the charge.
  • Screenshots or copies of cancellation requests, support emails, and confirmation messages.
  • Tracking numbers, carrier updates, and photos of damaged packaging/items.

When to escalate

  • If you do not receive a cancellation confirmation within 48 hours, follow up and keep records.
  • If a refund or resolution is promised but not delivered, note dates, names of support staff, and reference numbers for escalation or consumer complaints.

Common mistakes

Late cancellation

Waiting until the day of billing can cause an automatic renewal. Bokksu requires cancellation at least 1 business day before the next billing date to avoid renewal.

Cancelling in the wrong place

Many customers cancel in the app but forget to cancel the store-managed subscription (Apple/Google) or vice versa. Always cancel through the exact platform that billed you.

Also avoid deleting your account before getting cancellation confirmation or refund resolution; deleting can complicate evidence collection.

Comparative recap

Quick comparison

Below is a concise table comparing major cancellation routes and refund expectations. Use it to choose the correct cancellation path based on how you were billed.

Feature Cancel via Bokksu web Cancel via iOS App Store Cancel via Google Play Period
How to cancel Account dashboard or email hello@bokksu.com Apple Subscriptions settings (App Store) Google Play → Subscriptions monthly
Refunds No prorated refunds; refunds rare per policy Subject to Apple refund process; Bokksu not party Subject to Google refund process; Bokksu not party monthly
Effective timing Ends at end of paid period if cancelled before cutoff Ends per Apple billing cycle; must cancel before renewal Ends per Google billing cycle; must cancel before renewal monthly

After cancelling

What to watch for

Save any confirmation email or screenshot of the cancellation page. Monitor your card/bank statements for unexpected charges after the next billing date.

Helpful links

Address

Registered mailing address

Bokksu Inc., 259 West 30th Street, 6th Floor, New York, NY 10001, United States.

Support contact

For cancellations and support, email hello@bokksu.com and include your order or subscription ID for faster handling.

FAQ

To cancel your Bokksu subscription via the website, log into your account and follow the subscription management links. If you cannot access your account, email hello@bokksu.com with your order number. Remember to cancel at least one business day before your next billing date.

If you subscribed through the Apple App Store, you need to manage your subscription through your Apple subscription settings. Bokksu does not handle cancellations for Apple-managed subscriptions, so ensure you follow the App Store's process.

When you cancel your Bokksu subscription, your access will remain active until the end of the paid period. If you cancel after the cutoff date, your subscription will renew for the next period.

Bokksu's policy states that subscriptions are non-refundable once paid, and there are no prorated refunds for partial periods. If you have issues with undelivered or damaged items, contact Bokksu support immediately.

Your account and order history will remain in your Bokksu account after cancellation unless you specifically request account deletion. Keep records of your cancellation confirmations for future reference.