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Degustabox

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Degustabox | Postclic
Degustabox
C/ Bailen, 7 3‑1
Barcelona Spain
Cancellation of Degustabox contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Degustabox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Degustabox
C/ Bailen, 7 3‑1
Barcelona , Spain
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Degustabox. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Degustabox: Easy Method

What is Degustabox

Service overview

Degustabox is a monthly subscription service that delivers a curated selection of food and drink products to subscribers. Each box contains full-sized items intended for discovery and sampling of new brands and flavors.

How it works briefly

Subscribers are billed on a recurring basis and receive a themed box each month. Boxes typically contain a mix of pantry items, snacks, and beverages chosen by Degustabox.

How to cancel Degustabox

Primary cancellation method

  • Use the Contact form on the Degustabox website to request cancellation.
  • Submit the cancellation before the 1st day of the month to avoid being charged for the next box.
  • Keep the cancellation confirmation email as proof of cancellation.

Special rules and exceptions

  • If you are on a subscription with a minimum commitment, you cannot cancel before that period ends except for legitimate reasons (for example, moving outside delivery area or a substantial increase in shipping costs).
  • If you cancel during an active subscription period you will still receive any boxes already paid for; there is no pro‑rata refund for the period in progress.

What happens when you cancel

Billing and shipments

After cancellation is confirmed, future automatic renewals and future shipments stop. You will not be billed for subsequent boxes provided cancellation was received before the billing cutoff (1st of the month).

Account and data

Your account may remain active for access to past orders and receipts. Retain the cancellation confirmation email as proof if needed for disputes or refunds.

Will I get a refund?

Standard refund policy

No pro‑rata refunds are issued if you cancel during a subscription period. You will receive any boxes already paid for but will not receive money back for the unused portion of that period.

Exceptions (gift vouchers)

The 14‑day right of withdrawal applies only to gift vouchers, not to subscription boxes containing perishable or fresh food items.

  • Vouchers returned within 14 days may be refunded in full, including ordinary delivery charges (premium delivery may be excluded).
  • Refunds for vouchers may be subject to a deduction if the voucher value has been diminished.

Degustabox plans and pricing

Pricing accuracy note

No official India pricing was found on Degustabox's public terms. Pricing reports available are user-reported and may not reflect official India rates.

Reported prices (unofficial)

Plan Price (reported) Period Notes
Monthly (via Finch/app) ₹99/month (initial display; possibly incorrect) monthly Reported as a display bug on a partner app
Annual (via Finch/app) ₹6800/year (display bug) annual Reported as incorrect; likely a display issue
Monthly (corrected) ₹390/month (user-confirmed after contacting support) monthly User report; no official India source found

Your consumer rights in India

General rights

Indian consumers have the right to clear information about pricing, cancellation terms, and refund policies before purchase. Keep documented proof of all communications and payments.

Practical steps for disputes in India

  • If you encounter unhelpful responses, escalate to your payment provider or bank for a chargeback or dispute where appropriate.
  • Retain emails, order numbers, payment receipts, and screenshots to support any complaint to consumer forums or dispute processes.

Customer experiences

Positive feedback

  • Many users enjoy the surprise element, variety and perceived value of the products.
  • Boxes are often described as well‑packaged and delivered promptly.
  • Some describe it as a monthly discovery experience and a good way to find new products.

Negative feedback

  • Recurring complaints include missing items and issues with specific products like advent calendars.
  • Several reviews mention slow or unresponsive customer service and difficulty obtaining refunds or replacements.
  • Some users report billing errors, non‑delivery of promised items, or subscriptions activated without permission.

Documentation checklist

What to collect before cancelling

  • Order number(s) and subscription ID.
  • Payment receipts or bank statements showing charges.
  • Screenshot of the active subscription page (if available).

What to keep after cancelling

  • Cancellation confirmation email or message - treat it as proof.
  • All correspondence with customer support including dates and agent names (if provided).

Common mistakes

Missing the cancellation deadline

A frequent error is submitting a cancellation after the 1st of the month, which results in the next box being charged and dispatched.

Expecting a pro‑rata refund

Another common mistake is assuming you will receive a partial refund for the current billing period - Degustabox's terms state there is no pro‑rata refund for cancellations during an active period.

Comparative recap

How Degustabox compares

Feature Degustabox Typical subscription box Period
Cancelling method Contact form on website; must cancel before 1st to avoid next charge Varies: account portal or email; cut‑off dates vary monthly
Refunds No pro‑rata refunds; vouchers may have 14‑day withdrawal Some services offer pro‑rata or partial refunds depending on policy monthly
Minimum commitment Some plans have a minimum commitment; early termination limited Some providers offer flexible monthly plans without commitments monthly
Customer support reports Mixed reviews: praise for boxes, complaints about responsiveness Varies widely across providers monthly

After cancelling

Follow-up actions

Save the cancellation confirmation email and monitor your payment method to ensure no further charges occur. Contact your bank promptly if an unwanted charge is processed after confirmed cancellation.

Useful links

Address

Company address

C/ Bailen, 7 3‑1, 08010 Barcelona, Spain

Where to find more official details

Refer to Degustabox's official Terms and Conditions for the definitive policy. Use the contact form on the official site to submit cancellation requests or other account queries.

FAQ

To cancel your Degustabox subscription, use the contact form on their website to submit your cancellation request before the 1st of the month to avoid being charged for the next box. Keep a copy of the cancellation confirmation email for your records.

Yes, if you are on a subscription with a minimum commitment, you cannot cancel until that period ends unless you have a legitimate reason, such as moving outside the delivery area. Make sure to check your subscription terms for specific details.

Once your cancellation is confirmed, future automatic renewals and shipments will stop, and you will not be billed for subsequent boxes if the cancellation was received before the billing cutoff on the 1st.

No, Degustabox does not offer pro-rata refunds if you cancel during an active subscription period. You will receive any boxes already paid for, but no refund for the unused portion of that period.

If you have a gift voucher, you can return it within 14 days for a full refund, including standard delivery charges. However, this policy does not apply to subscription boxes containing perishable items.