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Easyship

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Amazon India Cancel Easyship | Postclic
Easyship
5/1 Surya Towers, Pavamana Nagar, BK Circle
560076 JP Nagar India
info@easyship.co.in
Cancellation of Easyship contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Easyship service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Easyship
5/1 Surya Towers, Pavamana Nagar, BK Circle
560076 JP Nagar , India
info@easyship.co.in
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Easyship. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Easyship: Simple Process

What is Easyship

Overview

Easyship is a cloud-based shipping platform that helps e-commerce sellers compare carriers, calculate duties and taxes, print labels, and manage international logistics.

The service is aimed at simplifying cross-border shipping and consolidating carrier options into one dashboard for merchants.

Easyship in India

Easyship operates for Indian merchants through a local presence and supports booking, label printing, and tracking for international shipments.

Local operations may use regional carrier partners; account management and subscription controls are handled via Easyship’s web interface.

How to cancel Easyship

Cancel from the web (Account)

  • Sign in to your Easyship account on the web.
  • Go to Account → Subscription.
  • Click “Cancel Subscription.” Cancelling is completed by downgrading to the free plan.
  • Note that downgrades take effect at the end of your current billing cycle.

App Store or Google Play purchases

  • Easyship’s official guidance directs users to cancel through the web account interface.
  • If you purchased via Apple App Store or Google Play, manage cancellation and refund requests through Apple or Google’s app-store processes.

What happens when you cancel

Access and features

After cancellation (downgrade), paid plan features remain available until the billing cycle ends.

When the downgrade takes effect, your account will revert to the free plan and paid features will no longer be accessible.

Billing and data

No automatic refund is issued for the remainder of an active subscription period once cancellation is requested.

Your account data (shipments, labels, settings) is typically retained; review Easyship account settings for data retention specifics.

Will I get a refund?

Membership and subscription refund policy

All membership fees paid to Easyship are non‑refundable, including partial‑period use or cancellations.

If your account has been active during the subscription period, Easyship’s policy states there is no refund for that period.

Refunds for credits, shipments, and payment methods

  • Refunds for shipments or credits are usually issued back to your Easyship account balance.
  • You can request a refund to your payment card; refunds go to the most recently used primary card, up to the amount originally charged to that card.
  • Partial refunds are not permitted; processing typically takes around five working days.

Easyship plans and pricing

Current pricing availability

No verified public pricing details were provided for Indian plans in the available data.

For exact plan pricing and features, contact Easyship sales or check your account subscription page.

Pricing table

Plan Period Price Notes
Free Contact for pricing Contact for pricing Basic tier; available on downgrade
Paid Plans Contact for pricing Contact for pricing Contact Easyship for current Indian pricing

Your consumer rights in India

Statutory protections

Indian consumers are protected by laws such as the Consumer Protection Act, 2019 and other regulations that can apply to online services.

These laws may provide remedies for unfair trade practices, defective services, and misrepresentations.

Easyship policy vs local rights

  • Easyship’s published terms do not reference India’s statutory cooling‑off period or other specific consumer protections.
  • Contract terms stating non‑refundability do not necessarily extinguish statutory rights; consumers may still have recourse under Indian law.
  • If you believe local consumer law applies, consider seeking advice from a consumer forum or legal counsel in India.

Customer experiences

Positive feedback

Some reviewers praise Easyship for strong operational support, helpful onboarding, and responsive account managers.

Users have reported good customer service via chat and email and found the platform useful for low‑cost label purchasing.

Negative feedback

Other users report issues with unexpected or hidden charges, billing discrepancies, and delayed or unresolved refunds.

Complaints also include slow customer service responses, lost packages, and frustrating claim or billing experiences.

Documentation checklist

What to prepare before cancelling

  • Account email and registered company name.
  • Subscription or invoice ID and billing cycle dates.
  • Payment method details and proof of payment (screenshots or receipts).

What to include for refund or billing disputes

  • Transaction IDs, screenshots of charges or invoices, and tracking numbers for affected shipments.
  • Clear description of the issue, desired outcome (credit or card refund), and contact details.

Common mistakes

Cancel timing and expectations

Expecting an immediate refund after cancelling is a common mistake; Easyship downgrades take effect at the end of the billing cycle and membership fees are non‑refundable.

Confirm your billing cycle date to avoid unexpected charges after you initiate cancellation.

Where to cancel and how to request refunds

Attempting to cancel through the mobile app when the account requires a web cancellation can delay the process.

Also, assuming refunds will go automatically to your card rather than the Easyship account balance can cause confusion - specify your preferred refund destination when you contact support.

Comparative recap

At-a-glance comparison

Aspect Easyship (India) Practical notes
Cancellation process Web account cancellation by downgrading to free plan; takes effect end of billing cycle Cancel via Account → Subscription; not immediate
Refund policy Membership fees non‑refundable; shipment refunds to account balance; card refunds possible with conditions Partial refunds not allowed; card refunds processed to most recent primary card
Customer support Mixed: praised for onboarding and account managers, but reports of slow responses and unresolved billing issues Keep documentation and follow up persistently for disputes
Billing transparency Some users report unexpected charges and discrepancies Review invoices and charges promptly; keep screenshots

After cancelling

Immediate next steps

  • Confirm the downgrade and note the date when paid features will end.
  • Download invoices, reports, and any shipment records you may need after access changes.

How to escalate unresolved issues

If you have unpaid refunds or billing disputes, keep a record of all communications and escalate through Easyship support channels as needed.

If local remedies are required, consider contacting consumer protection authorities or seeking legal advice in India.

Address

Easyship India office

5/1 Surya Towers, Pavamana Nagar, BK Circle, JP Nagar, Bangalore 560076, India

Contact advice

For subscription cancellation or billing queries, use the Account → Subscription controls in your web dashboard and provide the documentation checklist items when contacting support.

FAQ

To cancel your Easyship subscription, sign in to your account, go to Account → Subscription, and click 'Cancel Subscription.' This will downgrade you to the free plan at the end of your billing cycle. Remember to keep proof of your cancellation request.

After you cancel Easyship, you will retain access to paid features until the end of your current billing cycle. Once the downgrade takes effect, your account will revert to the free plan, and paid features will no longer be available.

No, Easyship's policy states that all membership fees are non-refundable, including for partial periods. If you have active credits or shipments, refunds may be issued to your account balance instead.

Cancellation requests take effect at the end of your current billing cycle, and no automatic refund is issued for the remaining subscription period. Processing times for any refunds to your payment card typically take around five working days.

If you purchased Easyship through the App Store or Google Play, you need to manage your cancellation through those platforms. Check their respective cancellation policies and keep proof of your request.