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Cancel LOOKFANTASTIC
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Lookfantastic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lookfantastic: Easy Method
What is Lookfantastic
Overview
Lookfantastic is an online beauty retailer selling skincare, haircare, makeup and accessories, and it offers a recurring Beauty Box subscription alongside standard web orders.
Services relevant to cancellations
Key services that affect cancellation are the Beauty Box subscription (fixed-term or rolling plans) and regular single-item web purchases with a returns policy.
How to cancel Lookfantastic
Cancel a Beauty Box via website
- Sign in to your Lookfantastic account.
- Go to "My Account" → "Subscriptions" and follow the cancel or disable auto-renewal options.
- Confirmation should appear in your account and by email.
Cancel by contacting customer service or platforms
- If you prefer, contact Lookfantastic customer service to request cancellation; keep your order/subscription number handy.
- If your subscription was purchased through the App Store (iOS) or Google Play (Android), cancel directly in that platform - Lookfantastic cannot cancel those subscriptions for you.
Timing rules to avoid renewal
- Cancellations for 1-, 3-, 6- or 12-month Beauty Box plans must be made (or auto-renewal disabled) before the 25th of the month prior to the next delivery to avoid auto-renewal.
- Cancellation normally takes effect after the next billing cycle; check your account for the exact date.
Reference
See Lookfantastic terms for subscription rules: Lookfantastic terms & conditions.
What happens when you cancel
Access and future deliveries
After cancelling a Beauty Box, your subscription will stop recurring after the current billing period; you usually receive boxes until that cycle ends.
Account and data
Your account typically remains active for purchases and historical records. Lookfantastic retains order history and communications per its policies.
Notifications and confirmation
Expect an in-account confirmation and an email. Keep the confirmation reference in case you need to follow up with customer service.
Will I get a refund?
Beauty Box cooling-off right
If you cancel within 14 days of receiving your first Beauty Box (the statutory cooling-off period), you are entitled to a refund for that box under the terms.
For fixed-term subscriptions, cancelling after the cooling-off period may still leave you committed to the agreed term; check the terms carefully.
Standard web orders and returns
- Unwanted web purchases may be returned within 30 days of receipt if unused, unopened and with seals intact.
- Once Lookfantastic receives items in acceptable condition, refunds are processed to the original payment method.
Processing times and exceptions
- Refund processing commonly completes within 3 - 5 working days after receipt; some pages note receipt notification can take up to 7 working days.
- Refunds are generally returned via the original payment method within about 5 working days after processing.
- Seasonal extension: items bought between 1 Nov and 31 Dec 2025 may be returned up to 31 Jan 2026 under the extended Christmas return policy.
Official return details: Lookfantastic refunds & returns.
Lookfantastic plans and pricing
Note about pricing
No verified current retail prices were available in the provided sources for Indian customers at time of writing.
Contact Lookfantastic or check your account for live prices and any regional offers.
Pricing table
| Plan | Period | Price |
|---|---|---|
| Beauty Box - 1 month | 1 month | Contact for pricing |
| Beauty Box - 3 month | 3 months | Contact for pricing |
| Beauty Box - 6 month | 6 months | Contact for pricing |
| Beauty Box - 12 month | 12 months | Contact for pricing |
| Standard web order | One-off | Contact for pricing |
Your consumer rights in India
What Lookfantastic offers
Lookfantastic provides a 30-day return for unwanted web purchases (unused and unopened) and a 14-day cooling-off for the first Beauty Box, in addition to its standard policies.
Local legal considerations
India’s consumer protection framework may offer additional rights and remedies; these vary by case and are not detailed in Lookfantastic’s publicly cited policy pages.
If you believe your statutory consumer rights in India have been breached, consider raising a complaint with local consumer protection authorities or seeking alternative dispute resolution.
Customer experiences
Positive feedback
- Customers on Trustpilot India often praise variety of products and a generally smooth ordering experience.
- Some reviewers note good service and occasional fast deliveries.
Negative feedback
- Trustpilot India reviews include complaints about delays, missing items, unexplained cancellations and payment issues.
- Frequent themes in negative reviews are delivery speed and communication problems; consider this when choosing shipping options.
Documentation checklist
Before you contact support
- Order number or subscription ID.
- Registered account email and full name.
- Payment method and transaction reference (if applicable).
For returns and disputes
- Photos of the product/packaging and any damage, plus tracking information.
- Copies of email confirmations, cancellation confirmations and chat transcripts.
Common mistakes
Missing the auto-renew deadline
A common error is cancelling after the 25th cut-off for subscriptions, which can trigger another billing cycle.
Plan cancellations should be scheduled well before that date to avoid unintended renewal.
Assuming immediate refunds or cancellation of in-app subscriptions
Refunds are not always immediate; allow the 3 - 5 working days processing window and additional days for bank clearing.
If you subscribed via the App Store or Google Play, cancelling in your Lookfantastic account will not stop that platform’s billing; cancel in the platform instead.
Comparative recap
At-a-glance comparison
| Feature | Period | Beauty Box subscription | Standard web order |
|---|---|---|---|
| How to cancel | Ongoing | Account "My Account" → Subscriptions or customer service | Request return via refunds process; cancel orders before dispatch |
| Refund window | Ongoing | 14-day cooling-off after first box for refund | 30 days from receipt for unwanted items (unused, unopened) |
| Auto-renew deadline | Ongoing | Cancel/disable before the 25th of prior month to avoid renewal | Not applicable |
| Price info | Ongoing | Contact for pricing | Contact for pricing |
After cancelling
Immediate checks
Keep the cancellation confirmation email and verify the end date in your account. Watch your bank or card statement for any final charges.
Returns and further steps
- If returning standard web items, follow the returns instructions and timelines at: Lookfantastic refunds & returns.
- For subscription terms and cancellation rules see: Lookfantastic terms & conditions.
- If your subscription was purchased via App Store or Google Play, manage or request refunds through those platforms directly.
Address
Corporate address
Lookfantastic (corporate correspondence): 5th Floor, Voyager House, Chicago Avenue, Manchester Airport, Manchester, England M90 3DQ, United Kingdom.
Customer service mail
For postal correspondence use the corporate address above and include your order/subscription reference and contact details to help processing.