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Cancel MYOLLIE
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Myollie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Myollie: Simple Process
What is Myollie
Overview
Myollie is a subscription-based service that delivers fresh, personalized dog food tailored to your pet's needs. It operates a recurring-delivery model where customers receive scheduled shipments and manage preferences through an online account.
Service model
Subscriptions include an initial starter box and ongoing deliveries adjusted by size, age, and dietary needs. Customer support is primarily US-based and reachable by email and phone for account and delivery questions.
How to cancel Myollie
Online (account)
- Log in to your Myollie account on the website.
- Go to "My Account" or "My Info", then open "Subscriptions".
- Select the active subscription and choose "Cancel Subscription".
- For step-by-step visuals and additional notes, see this guide: How to cancel Ollie.
Offline (email & phone)
- Email caninecare@myollie.com with your cancellation request and include your account details.
- Call US-based support at 844-886-6543 (844-88-OLLIE) to request cancellation by phone.
- Timing requirement: cancel at least six (6) days before your next scheduled delivery to avoid being charged.
What happens when you cancel
Subscription status
After cancellation your upcoming deliveries will be stopped according to the company’s processing timeline. Make sure you cancel at least six days before the next shipment to prevent billing for that delivery.
Account and data
Your account typically remains active for login and record purposes unless you request deletion. Order history and billing records may be retained per the provider’s policies.
Will I get a refund?
General refund policy
Ollie’s policy is that subscription fees already paid before cancellation are non-refundable. There are no prorated refunds for unused days in an active billing period.
Exceptions and guarantees
- The initial starter box may be eligible for a money-back guarantee if your dog does not like it; check the specific terms for eligibility and how to apply.
- Ollie does not accept returns and does not offer refunds beyond the specified exceptions in its terms.
Myollie plans and pricing
Available pricing information
No verified Myollie pricing in INR for India was found in official sources as of the last check.
How to get pricing
Contact Myollie customer support or check your account for plan-specific pricing. For India customers, confirm whether the service and pricing are available in your region before subscribing.
| Plan | Period | Price (INR) |
|---|---|---|
| Starter box | One-time | Contact for pricing (no verified INR pricing) |
| Subscription | Recurring | Contact for pricing (no verified INR pricing) |
| Custom plan | Recurring | Contact for pricing (no verified INR pricing) |
Your consumer rights in India
Key statutory rights
Under the Consumer Protection Act, 2019, digital and subscription services must be fair, transparent, and provide remedies against unfair contract terms. Excessive auto-renewal or unreasonable cancellation barriers can be challenged.
Practical considerations
- There is often a 14-day cooling-off period for some online purchases, but consumables (like pet food) may be treated differently due to freshness and hygiene considerations.
- Auto-renewals and cancellation terms must be clearly disclosed; Myollie requires cancellation at least six days before the next delivery to avoid charges.
- If you believe terms are unfair or improperly disclosed, you can seek redress under Indian consumer law or raise a complaint with consumer forums.
Customer experiences
What customers praise
Many reviewers rate the product highly for quality and positive effects on pet health, digestion, and energy. Customers also note responsive support and convenience in managing subscriptions.
Common complaints
- Some customers report frequent price increases and difficulties with plan changes.
- Occasional delivery or packaging issues (thawed packs, delays) and frustration over being locked into older plans have been reported.
- For independent reviews, see user feedback on Trustpilot: Myollie on Trustpilot.
Documentation checklist
What to prepare before cancelling
- Account email and order number (from your Myollie account or confirmation emails).
- Last four digits of the payment card used, if available, to help support verify your account.
Proof to keep after cancelling
- Save the cancellation confirmation email or screenshot of the cancellation page.
- Monitor bank or card statements for any post-cancellation charges and retain related receipts.
Common mistakes
Timing errors
Waiting until too close to the next shipment is a frequent mistake. Because Myollie requires cancellations at least six days before delivery, a last-minute request can result in an unexpected charge.
Communication errors
Not saving confirmation or failing to include account identifiers in an email can delay processing. When calling, record the agent’s name and time of the call for your records.
Comparative recap
What’s compared
This brief table compares key aspects of Myollie versus a typical subscription-based pet-food service to help you decide.
How to use this
Use the comparison to spot differences in cancellation flexibility, refund policies, and transparency before subscribing.
| Feature | Myollie | Typical subscription service |
|---|---|---|
| Cancellation options | Online account, email, US phone number | Often online account and email; phone support varies |
| Refunds | No prorated refunds; starter box may have money-back guarantee | Varies widely; some offer prorated refunds or returns |
| Pricing transparency | Pricing available in account; verified INR pricing not publicly found | Varies; many display local-currency pricing clearly |
After cancelling
Immediate steps
- Save cancellation confirmation (email, screenshot, or reference number).
- Check your bank or card statement for any pending or future charges over the next billing cycle.
If you have problems
- Email caninecare@myollie.com and include order/account details if you are charged after cancellation.
- For additional guidance on cancellation steps, see this external guide: How to cancel Ollie.
- See user reviews and common issues on Trustpilot: Myollie reviews.
Address
Corporate address
3495 Lakeside Drive #1089, Reno, Nevada 89509, United States.
Support notes
Support is US-based; phone contact is 844-886-6543 and email is caninecare@myollie.com. For terms and conditions seen in India-related pages, see: Ollie India terms.