Cancellation MyUS: Easy Method

What is MyUS

Overview

MyUS is a package forwarding service that provides a U.S. mailing address so international shoppers can buy from U.S. retailers and ship items abroad. It consolidates, repacks and forwards packages to customers outside the United States.

How it works briefly

Customers sign up for an account, receive a U.S. address, shop with U.S. merchants, and MyUS receives and ships parcels to the customer's international address. Membership levels change handling, storage and consolidation features.

How to cancel MyUS

Cancel app-store subscriptions (Apple / Google)

• App Store and Google Play subscriptions cannot be cancelled by MyUS staff.
• Open the Apple or Google Play subscription management on your device and cancel there.
• Confirm cancellation in the app-store purchase history or subscription settings.

Cancel MyUS-billed memberships and orders

• For annual memberships billed directly by MyUS, send written notice to cancel (email, fax, postal letter or via your MyUS online account if available).
• Monthly memberships and setup fees are non‑refundable; cancelling stops future billing but does not return prior monthly charges.
• Shopping.myus.com orders that have already been processed generally cannot be changed or cancelled; only MyUS-initiated cancellations due to stock, pricing or export reasons may be refunded.

What happens when you cancel

Account access and services

After cancellation your ability to create shipments, consolidate packages or use member-only services will end according to the membership term.

If you cancel an annual plan mid-term you may keep access until the end of the paid period unless a prorated refund is issued.

Billing and auto‑renewal

Cancelling prevents future automatic renewal where applicable; confirm that auto‑renewal is turned off in your account or in the app store subscription settings.

Keep confirmation of cancellation from MyUS or the app store for your records.

Will I get a refund?

Refund policy - key points

• Annual memberships: a prorated refund for the unused portion is possible after you cancel; processing timelines are typically short but vary by provider.
• Monthly memberships and setup fees: explicitly non‑refundable.
• Shopping.myus.com: if MyUS cancels an order due to stock, pricing or export reasons, they typically refund purchase amount and shipping to the original payment method.

Timing and limitations

Prorated annual refunds are reported to be processed within about 10 business days in many cases; shopping order refunds initiated by MyUS are typically issued within about 14 days.

Always check your payment method statement and save any refund confirmation for disputes.

MyUS plans and pricing

Pricing table

Exchange-rate note

Listed INR amounts are approximate conversions based on a provided exchange rate (1 USD = ₹90.5965). Actual charges may vary with daily exchange rates and payment provider fees.

Your consumer rights in India

Where to raise complaints

Consumers in India are protected under the Consumer Protection Act and can approach State Consumer Disputes Redressal Commissions or district forums for grievances involving international services.

See the State Consumer Disputes Redressal Commission for jurisdictional details: State Consumer Disputes Redressal Commission.

Evidence and documentation

Retain invoices, tracking numbers, cancellation notices, screenshots and all communications with MyUS; these are essential if you file a complaint in India.

Document dates, amounts charged, and any promises or responses from MyUS to strengthen your case.

Customer experiences

Positive feedback

Many customers praise MyUS for fast processing, timely delivery, secure packaging and reliable consolidation services.

Live chat support is often cited as responsive and helpful by users reporting positive experiences. See reviews summary: Accio - MyUS.

Negative feedback

Frequent complaints include unexpected fees (duties, taxes, valuation), delayed shipments, and lack of transparency around charges.

Users have reported packages placed "under review", billing issues and slow dispute resolution; examples appear on review forums and community posts such as Trustpilot and Reddit.

Documentation checklist

Before you cancel

• Membership invoice or billing statement showing plan and charge dates.
• Account ID and registered email used with MyUS.
• Copies/screenshots of any in-app or app-store subscriptions if applicable.

When you cancel

• Written cancellation request (save sent email, fax confirmation or online cancellation receipt).
• Tracking numbers and order IDs for any shipments you want to dispute.
• Refund confirmations and bank or card statements showing refunded amounts.

Common mistakes

Relying on MyUS to cancel app-store subscriptions

Users often assume MyUS can cancel Apple or Google Play subscriptions. Those subscriptions must be cancelled directly in the respective app stores, not by MyUS.

Not saving written confirmation

Another common error is not saving a cancellation confirmation. Without it, proving cancellation date or entitlement to a prorated refund becomes harder.

Comparative recap

At-a-glance comparison

Takeaway

Know which channel billed you (MyUS vs app store) before attempting cancellation, keep written records, and expect limited refunds for monthly or processed orders.

After cancelling

Monitor billing and refunds

Check your bank or card statements for refunds and confirm that future auto‑renewal charges have stopped.

If expected refunds do not appear within stated timelines, follow up with MyUS support and keep records of all correspondence.

Useful links and resources

• Cancellation and refund scenarios overview: Postclic - How to cancel MyUS
• Independent business profile and user comments: Accio - MyUS
• User reviews and complaint threads: Trustpilot - shopping.myus.com
• Community experiences and warnings: Reddit - forum post

Address

Company address (for written notices)

5901 Breckenridge Parkway, Suite A, Tampa, Florida 33610, United States of America.

How to send written cancellation

When sending a written cancellation by post or fax include your MyUS account ID, registered email, reason for cancellation and a clear request for refund (if applicable).

Keep a copy of the sent letter and proof of postage or transmission for dispute evidence.