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Cancel NEARBUY
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I hereby notify you of my decision to terminate the contract relating to the Nearbuy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nearbuy: Easy Method
What is Nearbuy
Overview
Nearbuy is an Indian deals and local experiences platform that sells vouchers for restaurants, salons, travel offers and other services. Customers buy vouchers or deals which are redeemed at participating merchants.
How the service works
Nearbuy lists time‑limited promotional deals and processes orders online or through its app. Purchased vouchers are typically finalised at confirmation and must be redeemed according to voucher terms.
How to cancel Nearbuy
Immediate cancellation policy
Nearbuy (NearBuyFirst.com operated by NBFIRSTPRO India Pvt. Ltd.) states that once an order is confirmed it cannot be cancelled. Users are advised to review orders carefully before purchase.
Practical cancellation steps
- Check your order confirmation and voucher terms immediately after purchase for any cancellation wording.
- If you believe the order is eligible for reversal due to an error, contact Nearbuy customer support with your order ID and reason. Provide evidence where relevant.
- If the merchant or order is incorrect, missing or defective, follow the refund/complaint process (see "Will I get a refund?").
- If customer support is unresponsive, escalate via consumer complaint channels (see "Your consumer rights in India" and "After cancelling").
What happens when you cancel
Access and voucher validity
Because confirmed orders are generally not cancellable, typical cancellation does not apply. If a voucher is voided by the platform, access to the voucher will be revoked and it cannot be redeemed at the merchant.
Account and data
Cancellation or voiding of an order does not usually delete your Nearbuy account or transaction history. Records of refunds, disputes and communications are retained for service and audit purposes.
Will I get a refund?
General refund stance
Nearbuy's Refund Policy (last updated 30 July 2024) states refunds are generally not accepted due to the nature of vouchers and deals. Confirmations are final in most cases.
Exceptions and process
- Refunds or replacements may be offered for incorrect orders, missing items (reported within 1 hour of delivery), or damaged/defective items with photographic evidence.
- Refunds, when approved, are processed to the original payment method and typically take about 5 business days.
- There is no automatic 14‑day cooling‑off right advertised by Nearbuy; refunds are assessed case‑by‑case under their policy.
For the platform's official refund details, refer to the policy page: NearBuyFirst refund policy.
Nearbuy plans and pricing
Available per‑deal pricing
Nearbuy sells individual deals and vouchers rather than standard subscription plans. Below are example deals and pricing found on aggregators.
How to interpret prices
Prices shown are per deal. Voucher features, validity and merchant terms vary by offer and must be checked at purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Salon Voucher Deal | ₹19 | Per Deal | Salon services (location‑specific promotional voucher) |
| Launch Offer Voucher | ₹850 | Per Deal | Voucher with flat 15% cashback |
Your consumer rights in India
Legal framework
Indian consumer protection laws and the Consumer Protection (E‑Commerce) Rules, 2020 provide remedies for misleading advertisements, non‑delivery or deficient services. These rules can apply to voucher marketplaces.
Practical steps to enforce rights
- Raise the issue first with Nearbuy support and keep records of all communications.
- If unresolved, file a consumer complaint with local consumer forums or use legal assistance platforms for escalation.
- Use evidence such as order IDs, screenshots, timestamps, photos (for damage), and payment proofs when filing complaints.
For examples of escalation assistance and consumer complaint guidance, see consumer resources like: Vakilsearch Nearbuy complaints.
Customer experiences
Positive feedback
Many users praise Nearbuy for good deals, strong discounts and an easy booking experience. Some report positive redemptions at reputed merchants.
Negative feedback
Common complaints include delays or failures in refund processing, unresponsive support, short voucher validity windows, hidden fees and technical issues in the app.
For community reviews and user ratings, see review pages such as: Chrome‑Stats reviews and Justdial reviews.
Documentation checklist
Essential items to collect
- Order ID and purchase confirmation screenshot or email.
- Voucher code and expiry/terms screenshot.
- Payment proof (bank/UPI/card transaction record).
- Time‑stamped photos for damaged or defective items.
Additional supporting evidence
- Communication logs with Nearbuy or the merchant (chat, email, call records).
- Merchant receipt or acknowledgement if available.
- Any witness statements or third‑party booking confirmations.
Common mistakes
Not checking voucher terms
Buyers often fail to read validity periods, redemption rules or merchant exclusions before purchase. This leads to denied redemptions and disputes.
Delaying reports of issues
For missing items or delivery problems, Nearbuy's policy requires prompt reporting (for example missing items reported within 1 hour). Delayed complaints reduce chances of a successful resolution.
Comparative recap
Quick comparison
| Feature | Nearbuy (current policy) | Typical consumer expectation |
|---|---|---|
| Cancelable after confirmation | No - confirmations are generally final | Some platforms allow short cancellation windows |
| Refunds | Limited - only for incorrect, missing (reported quickly) or damaged/defective items | Some e‑commerce sellers offer broader return/refund windows |
| Resolution time | Refunds processed ~5 business days when approved | Varies - many services quote 5 - 14 business days |
| Consumer escalation | Possible via consumer forums and legal routes | Standard across e‑commerce under Consumer Protection rules |
After cancelling
What to do next
If Nearbuy accepts cancellation or issues a refund, monitor your bank/card/UPI account for the credited amount. Keep all confirmation screenshots and reference numbers.
Further help and escalation
- Review Nearbuy's refund policy: NearBuyFirst refund policy.
- If you need to report unresolved complaints or seek legal guidance, see consumer complaint resources: Vakilsearch Nearbuy complaints.
- Check community reviews for similar experiences: Chrome‑Stats, Justdial.
Address
Registered office
Nearbuy India Private Limited (registered office address as per public records):
Building No. 22, Mezzanine Floor, Pushp Vihar Commercial Complex, LSC Madangir, New Delhi, Delhi 110062, India.
Notes on contacting
No separate postal address for cancellations was found in the public policies. Use documented online support channels and keep all correspondence for escalation if required.