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Sakuraco

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India

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Termination letter drafted by a specialized lawyer
Sender
Sakuraco Cancel Subscription | Postclic
Sakuraco
Ichigo Mita Building, 7th Floor, 5-13-18 Shiba
Minato ku Japan
support@sakuraco.com
Cancellation of Sakuraco contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Sakuraco service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Sakuraco
Ichigo Mita Building, 7th Floor, 5-13-18 Shiba
Minato ku , Japan
support@sakuraco.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Sakuraco. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Sakuraco: Easy Method

What is Sakuraco

Service overview

Sakuraco is a subscription box service that curates and ships authentic Japanese snacks, sweets and small cultural items on a recurring schedule.

Each monthly box typically includes a themed selection with a cultural booklet and is shipped from Japan to subscribers worldwide.

Who this guide is for

This cancellation guide is written for customers in India who want clear steps and expectations when cancelling a Sakuraco subscription.

It summarises Sakuraco's public cancellation and refund practices, pricing examples, consumer-rights options and common pitfalls.

How to cancel Sakuraco

Cancel via Sakuraco web portal (recommended)

  • Go to the Customer Portal at my.sakura.co.
  • Open "My Account Dashboard" → "View Plan" → "Cancel Subscription".
  • Confirm cancellation by typing "YES" and click "Cancel Now".
  • Save a screenshot or take a photo of the final confirmation for your records.

If you subscribed through app stores

  • Sakuraco has no official cancellation pathway for Apple App Store or Google Play subscriptions.
  • If you subscribed via Apple or Google, manage and cancel the subscription from your Apple/Google account subscription settings.
  • After cancelling in the store, check Sakuraco account to ensure the service shows as cancelled and retain evidence (screenshots).

What happens when you cancel

Effect on future billing and access

Cancellation stops future auto-renewals so you should not be charged for future billing periods after cancellation takes effect.

Existing, already-processed charges are not reversed by cancelling; access and fulfilment may continue for the period already paid.

Shipping and data

Orders already dispatched are usually fulfilled and shipped despite cancellation; Sakuraco does not automatically return or stop boxes already in transit.

Your account data (order history and contact details) may be retained per Sakuraco's policies; keep copies of receipts and confirmations.

Will I get a refund?

Sakuraco’s general refund stance

Sakuraco generally treats payments as final and does not issue refunds once a payment has been processed, including many auto-renewals.

Refunds are uncommon except in specific cases such as failure to deliver or defective/incorrect goods.

Exceptions and special cases

  • If goods are defective or not delivered, contact Sakuraco with photos and proof; remedies may include replacement, reship or credit.
  • Some jurisdictions (examples reported publicly) have different consumer protections; outcomes can vary depending on local consumer law.
  • Store-credit policies and processing fees may apply in certain regions - check the plan terms before assuming a cash refund.

Sakuraco plans and pricing

Pricing summary (approximate for India)

Sakuraco lists prices in USD on its site. Below are approximate INR conversions (using ~₹83 = USD 1) for reference only.

Actual Indian charges will vary with exchange rates, payment fees, shipping and import duties.

Plans table

Plan Price (approx. INR) Period Features
1 month ₹3,113 (approx.) monthly Recurring monthly plan
3 months ₹2,947/month (approx.) monthly Billed every 3 months at a discounted monthly rate
6 months ₹2,781/month (approx.) monthly Billed every 6 months with further discount
12 months ₹2,698/month (approx.) annual Billed annually with maximum discount

Your consumer rights in India

Key rights to be aware of

Under Indian consumer law you have rights against deficient service, unfair trade practices and defective goods.

You can seek remedies such as replacement, refund or compensation through the seller first and consumer forums if unresolved.

Practical steps to enforce rights

  • Contact Sakuraco support with evidence (order number, photos, receipts) and request a remedy in writing.
  • If payment was by card or UPI, contact your bank or payment provider to dispute unauthorised or incorrect charges.
  • If unresolved, escalate to the National Consumer Helpline or local consumer court; preserve all documentation and timelines.

Customer experiences

Positive feedback reported

Many customers praise Sakuraco for high-quality, authentic snacks, attractive presentation and an enjoyable unboxing experience.

Users often highlight the curated selection and cultural booklet as strong positives.

Common complaints reported

Frequent criticisms include surprise auto-renewals, denied refunds for mistaken renewals and opaque cancellation experiences.

Some customers report slow or poor customer service, delays, lost boxes, or being charged after claiming to cancel.

Documentation checklist

What to collect before you cancel

  • Order confirmation email and subscription details (plan, billing date, order number).
  • Payment receipts, bank or card statements showing charges and dates.
  • Account screenshots showing plan status, subscription page and cancellation confirmation.

What to keep after cancellation

  • Final cancellation confirmation (screenshot or saved email).
  • All correspondence with Sakuraco support including timestamps.
  • Photographs of damaged or incorrect items if claiming a refund or replacement.

Common mistakes

Not confirming cancellation properly

Users sometimes assume a subscription is cancelled without completing the final confirmation step (typing "YES" and clicking "Cancel Now").

Always check for a cancellation confirmation and save it; absence of proof makes disputes harder.

Relying only on app-store actions

Cancelling via Apple/Google stops store billing but may not update Sakuraco's account immediately; check your Sakuraco dashboard.

Failing to document both app-store and Sakuraco confirmations is a frequent source of billing disputes.

Comparative recap

Quick side-by-side

Aspect Sakuraco (web) Via App Stores
How to cancel Customer Portal: My Account → View Plan → Cancel Subscription (type "YES"). Cancel from Apple/Google account subscriptions; Sakuraco provides no direct app-store cancel pathway.
Refund likelihood Generally no refunds after payment; exceptions for non-delivery or defective goods. App-store refunds follow platform policy; Sakuraco’s own refund stance still applies to products.
Common issues Auto-renew complaints, charges after cancellation if not fully confirmed. Confusion when cancelling at store level but not in Sakuraco account; keep evidence of both.

After cancelling

Immediate actions

  • Save the cancellation confirmation and any related emails or screenshots.
  • Monitor your bank/card statements for any unexpected charges for at least two billing cycles.

Helpful links and next steps

  • Official Sakuraco cancellation FAQ: Sakuraco FAQ.
  • For third‑party guidance on cancelling subscriptions (examples reported publicly): Postclic cancellation guide.
  • If charges persist, contact your bank or payment provider to dispute recurring payments and consider blocking the merchant mandate.

Address

Official postal address

Ichigo Mita Building, 7th Floor, 5-13-18 Shiba, Minato‑ku, Tokyo 108‑0014, Japan.

Notes about India

There is no India-based postal address for Sakuraco cancellation; use the web portal or your payment provider for disputes.

Keep shipment tracking and all communication if you need to escalate a claim from India.

Similar cancellation services

FAQ

To cancel your Sakuraco subscription, visit the Customer Portal at my.sakura.co, navigate to 'My Account Dashboard', select 'View Plan', and click 'Cancel Subscription'. Confirm by typing 'YES' and save a screenshot of the confirmation for your records.

If you subscribed via an app store, you must cancel through your Apple or Google account subscription settings, as Sakuraco does not provide a direct cancellation pathway for app store subscriptions. Ensure to check your Sakuraco account afterward to confirm the cancellation.

After cancellation, future auto-renewals will stop, and you will not be charged for upcoming billing periods. However, existing charges will not be reversed, and you may continue to receive boxes for the period already paid.

Sakuraco generally does not issue refunds after payment has been processed, except in cases of non-delivery or defective goods. If you believe you qualify for a refund, contact Sakuraco with proof and photos of the issue.

If you experience auto-renewal charges after cancelling, keep evidence of your cancellation confirmation and contact Sakuraco support. You may also want to check your billing statements for any discrepancies.