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Cancel TOUCAN
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Toucan service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Toucan: Easy Method
What is Toucan
Toucan is a subscription service offering curated craft boxes for children, designed to combine creativity and learning in age-appropriate projects.
The service in India is operated by Toucan Distribution Pvt Ltd and distributes boxes and related purchases through its local operations and support channels.
Service overview
Each box typically contains guided craft projects, materials, and instructions targeted at young children.
Subscriptions are recurring unless canceled and may include single purchases through the Toucan distribution channels.
Who manages India orders
Orders in India are handled by Toucan Distribution Pvt Ltd (India), which manages cancellations, returns and refunds for Indian customers.
Customer support and policy details are available through the official refund policy page for the India operation.
How to cancel Toucan
Cancel before shipment
- Email the India support contact: info@weskateco.com with your order number and request cancellation.
- Include order details: order number, account email, and reason to speed processing.
- Await confirmation from support that the order is canceled and no payment will be captured or further charges applied.
Cancel after shipment or delivery
- If the order has already shipped, follow the standard return process after delivery (see refund section).
- Keep original packaging and tags; returns must meet the return conditions to qualify for a refund.
- Ship the item back with tracking and retain proof of dispatch until your refund is confirmed.
What happens when you cancel
Access and next billing
When you cancel a subscription, future renewals will stop and no new charges will be applied after the current billing period ends.
If you cancel before shipment, you should not be billed for that order; confirm by email.
Order and return status
For shipped orders, cancellation is treated as a return once the item is delivered and returned according to policy.
Refunds are processed only after the returned items are inspected and accepted under the return conditions.
Data and account
Cancelling does not automatically delete your account or order history; account data is retained per the provider’s policies.
Contact support if you require account closure or data deletion after cancellation.
Will I get a refund?
Standard refund policy
Returns are accepted within 7 days of receiving the item for Indian customers when the item is unused, in original packaging, with tags attached.
Refunds are issued to the original payment method after inspection.
Processing time and exceptions
Refunds are processed within 7 - 10 business days after the returned item has been inspected and approved.
If you cancel before shipment by emailing info@weskateco.com you should not be charged; if charged, request a refund citing the cancellation confirmation.
See the official refund policy: Refund policy.
Toucan plans and pricing
Official and approximate prices
Below is a consolidated table of published and user-reported prices for Toucan premium plans relevant to India.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Premium Monthly (USD-listed) | ₹747 (approx) | Monthly | Full Premium access as per AppPure listing |
| Premium Annual (USD-listed) | ₹4,979 (approx) | Annual | Full Premium access as per AppPure listing |
| Premium Monthly (User-reported, India) | ₹99 | Monthly | User-reported unusual pricing display |
| Premium Monthly (User-reported, India - corrected) | ₹390 | Monthly | User-reported corrected rate via milestone or popup |
| Premium Annual (User-reported, India) | ₹6,800 | Annual | User-reported erroneous display of annual price |
Notes on pricing
Some prices are converted approximations from USD listings; conversions may vary with exchange rates.
Users have reported inconsistent price displays in India; always confirm the final price at checkout.
Your consumer rights in India
Cooling-off period
Under the Consumer Protection (E‑Commerce) Rules, 2020, there is a 7‑day cooling-off period for online purchases in India.
This aligns with Toucan Distribution’s 7‑day return window for Indian customers when items are unused and in original condition.
Filing complaints and escalation
If a refund or cancellation is not handled as promised, you may escalate to appropriate consumer forums or use grievance redressal channels under Indian consumer law.
Keep written records of emails and confirmations to support any complaint you may file.
Customer experiences
Positive experiences
Customers frequently note the educational value of the boxes and clear instructions in the kits.
Many find the 7‑day return window and refund processing straightforward when returns meet the conditions.
Reported issues
Some users reported inconsistent price displays (e.g., INR 99, INR 390, INR 6,800) before final purchase confirmation.
Delays can occur if returns are not packaged correctly or are shipped without tracking documentation.
Documentation checklist
Before you request cancellation or return
- Order number and purchase date
- Account email and billing name
- Photos of the item as received (packaging, tags, and condition)
For refund processing
- Proof of shipment when returning (tracking number and courier receipt)
- Original invoice or receipt
- Any correspondence with support (email confirmations)
Common mistakes
Missing the cancellation window
Attempting to cancel after the item has shipped without arranging a return often causes delays and extra steps.
Cancel before shipment by emailing info@weskateco.com to avoid needing a return.
Poor return preparation
Sending returns without original packaging, tags, or tracking can lead to refund denial or delays.
Also avoid contacting incorrect support channels - use the verified India email to reduce response time.
Comparative recap
Quick policy comparison
| Aspect | Toucan Distribution (India) |
|---|---|
| Cancellation before shipment | Cancel by emailing info@weskateco.com |
| Return window | 7 days from delivery (unused, original packaging, tags) |
| Refund processing | Refund to original payment method within 7 - 10 business days after inspection |
| Reported pricing issues | Some users reported inconsistent displayed prices (INR 99, INR 390, INR 6,800) |
| Official policy link | Refund policy |
After cancelling
Tracking refund progress
Monitor email for confirmation of cancellation and for messages regarding return acceptance and refund processing.
If a refund is delayed beyond the stated 7 - 10 business days after inspection, follow up with the support email.
Further actions
If the issue remains unresolved, collect correspondence and consider escalating through consumer grievance channels with supporting documentation.
Official refund policy: https://weskateco.com/policies/refund-policy
Address
India office (postal communications)
Toucan Distribution Pvt Ltd (India)
Plot No. 45, Phase 1, Kavuri Hills, Jubilee Hills, Hyderabad, Telangana 500033, India
Contact for cancellations and refunds
Email: info@weskateco.com
Use the email above to request cancellations, starts of returns, or for refund-related queries.