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Cancel ACOUSTIC
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Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Acoustic service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Acoustic: Step-by-Step
What is Acoustic
Overview
Acoustic is a subscription-based software platform that provides acoustic echo cancellation and real-time audio enhancement tools for voice and conferencing applications.
The product is positioned for organisations that need improved call clarity, noise suppression and audio analysis in live communications.
Core features
Typical capabilities include echo cancellation, noise reduction, audio quality monitoring and integrations for real-time communication systems.
Licensing is usually subscription-based and aimed at developer and enterprise deployments rather than single-user retail sales.
How to cancel Acoustic
Before starting
Confirm who in your organisation is the account administrator and has authority to request cancellation.
Gather account identifiers such as account email, subscription ID and recent invoices to speed up the process.
Step-by-step cancellation
- Locate the account owner or admin console where subscription settings or billing are managed.
- Check the billing page for a “Cancel subscription” or “Manage plan” option and follow the prompts if available.
- If there is no self-serve option, prepare a written cancellation request including account ID, contact email and reason for cancellation.
- Send the request to the account contact or support channel provided when you purchased the subscription.
- Keep records of your cancellation request and any confirmation reply, including dates and ticket numbers.
What happens when you cancel
Access and service end date
When you cancel, access typically continues until the end of the paid billing period unless otherwise specified in your contract.
Immediate termination provisions may apply for trial accounts or promotional subscriptions; always check your confirmation message.
Data retention and backups
Account data, logs and user settings may be retained for a limited period after cancellation for recovery or billing disputes.
Export any required data before the service end date; do not rely on post-cancellation access without written confirmation.
Will I get a refund?
General refund policy
Refunds for SaaS subscriptions are often subject to the provider’s terms of service and billing policy; many subscriptions are non‑refundable once the billing period starts.
Refund eligibility can depend on whether you purchased a pre-paid period, used a trial, or have a special agreement in your contract.
Exceptions and special cases
- Prorated refunds: Some providers may offer prorated refunds if you cancel mid‑period, but this is not guaranteed.
- Billing errors: If you were charged incorrectly, request a billing review and keep supporting documents such as bank statements and invoices.
- Enterprise contracts: Large or custom contracts may include specific termination and refund clauses - review your signed agreement.
Acoustic plans and pricing
Pricing overview
No public, verifiable pricing data is available in this guide; many enterprise audio platforms use custom quotes based on usage and support level.
Contact sales or your account manager for a written quote tailored to your deployment and support needs.
How to request pricing
Prepare information about expected monthly minutes, concurrent channels, required features and support SLAs before requesting a quote.
Ask for clear billing terms, trial access and any setup or professional services costs in writing.
| Plan | Typical features | Price |
|---|---|---|
| Starter / Developer | Basic echo cancellation, developer API access, limited support | Contact for pricing |
| Business | Enhanced audio processing, analytics, standard SLA | Contact for pricing |
| Enterprise | Custom deployment, priority support, dedicated account manager | Contact for pricing |
Your consumer rights in India
Key rights under Indian law
As a consumer in India you have rights against unfair trade practices and deficiency of service under the Consumer Protection Act, 2019.
Digital services may also be governed by applicable IT rules and regulations relating to service delivery and grievance redressal.
How to raise disputes
- First, contact the provider’s support or grievance officer with a detailed complaint and supporting documents.
- If unresolved, you may approach the District Consumer Disputes Redressal Commission, State Commission or National Commission depending on the value of the claim.
- Keep written records of all communications, invoices and the original contract to support your case.
Customer experiences
Positive feedback
Users commonly report improved call clarity and measurable reduction in echo and background noise after deploying acoustic processing solutions.
Enterprises value analytics and monitoring tools that help maintain audio quality at scale.
Common complaints
Some customers cite complexity in setup, integration challenges with custom platforms and variability in support responsiveness.
Pricing and the need for custom quotes can also make evaluation and procurement slower for smaller teams.
Documentation checklist
What to prepare
- Account email and subscription or order ID.
- Recent invoices and payment receipts.
- Signed contract or terms of service if applicable.
- Support or cancellation request copies and ticket numbers.
Where to look for documents
- Account or admin dashboard billing section for invoices and subscription details.
- Your organisation’s procurement or finance records for signed agreements and payments.
- Support emails or helpdesk tickets for previous correspondence with the provider.
Common mistakes
Before cancelling
Example: Cancelling without backing up stored recordings and analytics. This can lead to permanent loss of critical data.
Solution: Export all required data and confirm retention policy timelines before you finalize cancellation.
During cancellation
Example: Not confirming the effective termination date and being billed for another period unexpectedly.
Solution: Obtain written confirmation that states the cancellation date, any prorated refunds and final billing amounts.
Comparative recap
Feature comparison
The table below gives a high-level comparison between Acoustic and a generic cloud audio platform to help frame common choice criteria.
How to use the comparison
Use this summary to prioritise which capabilities - price, ease of use, integration and support - matter most for your organisation.
| Feature | Acoustic | Generic cloud audio platform |
|---|---|---|
| Best for | Enterprise audio quality and analytics | Small teams and basic conferencing needs |
| Pricing | Contact for pricing | Contact for pricing |
| Trial availability | Often available on request | Commonly available |
| Setup complexity | Moderate to high for integrations | Low to moderate |
| Support | Tiered enterprise support options | Standard support channels |
After cancelling
Immediate actions
- Confirm the cancellation in writing and save the confirmation message or ticket number.
- Export any data you need such as recordings, logs and analytics reports before access ends.
- Revoke any API keys or integrations that should no longer be active.
Longer-term steps
- Review alternative vendors or open-source options and run a short pilot to validate audio quality and integration needs.
- Document lessons learned from the cancellation process to improve vendor and contract management next time.
- If you need a refund or dispute resolution, escalate via written complaint and keep a clear paper trail for authorities if required.
Address
Registered office
Acoustic (registered office): 85 Great Portland Street, London, England, W1W 7LT.
Use this address for formal postal communications if required for contract or legal correspondence.
Mailing and contact notes
For billing or support queries, use the contact channels provided in your account or on purchase documentation.
If no direct contact is available, refer to your procurement records or the sales contact who managed your account.