Cancellation Adguard: Easy Method

What is AdGuard

Overview

AdGuard is a subscription-based ad-blocking and privacy service that works across browsers and devices. It offers apps and services such as AdGuard Premium, AdGuard VPN, AdGuard DNS, and AdGuard Mail.

How it is sold

Subscriptions and licenses are sold via the AdGuard website, App Store (iOS), Google Play (Android), and third-party resellers. Refund and cancellation rules vary by purchase source.

How to cancel AdGuard

Cancel if purchased on the App Store (iOS)

• Open the Settings app on your iPhone or iPad and tap your name.
• Tap Subscriptions, find the AdGuard subscription, and tap Cancel Subscription.
• Follow Apple’s prompts; Apple manages billing and refunds for App Store purchases.

Cancel if purchased via Google Play (Android)

• Open the Google Play Store app and tap your profile icon.
• Tap Payments & subscriptions → Subscriptions, select AdGuard and tap Cancel subscription.
• Google Play manages billing and refunds for purchases made there.

Cancel if purchased on AdGuard website

• Sign in to your AdGuard account on the website.
• Go to the "Licenses" section and locate the subscription.
• Click "Cancel subscription" to stop auto-renewal; the subscription remains active until expiry.
• See AdGuard’s official guide: AdGuard cancel & refund.

What happens when you cancel

Access and expiry

For web purchases, cancelling stops auto-renewal but the subscription stays active until the paid period ends. For App Store and Google Play purchases, access continues until that platform’s current billing period ends.

Data and settings

Cancelling a subscription does not automatically delete your AdGuard account or local app data. You may need to uninstall the app or request account deletion separately via support.

Will I get a refund?

AdGuard website purchases

AdGuard offers a 60-day money-back guarantee for license keys bought on the AdGuard website. Refund requests must be sent to [email protected].

Note: Subscriptions are blocked upon refund. Refunds after 60 days are reviewed case-by-case, and AdGuard does not provide partial refunds for upgrades or renewals.

Other AdGuard products and platform rules

• AdGuard Mail: 1-year subscriptions have a 30-day money-back guarantee; monthly subscriptions are non-refundable. See: AdGuard Mail terms.
• AdGuard DNS: Yearly subscriptions have a 30-day money-back guarantee; monthly plans are non-refundable. See: AdGuard DNS terms.
• AdGuard VPN: 1-year and 2-year plans have a 30-day money-back guarantee; monthly subscriptions are non-refundable. See: AdGuard VPN terms.
• App Store / Google Play purchases: Refunds and policies are handled by those platforms and may override AdGuard’s direct refund policies.

AdGuard plans and pricing

Pricing summary

The following prices reflect Indian App Store in-app prices and known reseller listings in INR. Confirm final prices in your store or reseller before purchase.

Plans (INR)

Your consumer rights in India

General refund rights

Under Indian consumer law, customers generally have a right to refunds within a 'reasonable' period for digital services. AdGuard’s 60-day (web) and 30-day (Mail, DNS, VPN) windows likely exceed local minimums.

Platform purchases and limits

• Purchases through the App Store or Google Play are subject to those platforms’ terms; platform policies can limit or change your statutory remedies.
• AdGuard’s policy states no partial refunds for upgrades or renewals; exceptions are handled by support at their discretion.

Customer experiences

Positive feedback

• Many users praise AdGuard’s ad-blocking effectiveness, ease of use, and cross-device compatibility (see reviews).
• Support is frequently described as prompt and professional in resolving issues.

Negative feedback

• Some users report delays or unresponsiveness from customer service in a minority of reviews.
• There are reported device-specific difficulties, such as uninstall issues on iOS or compatibility concerns on some Samsung devices.

For community reviews, see: AdGuard on Trustpilot.

Documentation checklist

Required documents for cancellation or refund requests

• Purchase receipt or invoice (store or reseller).
• License key or subscription ID (if available).
• Account email used to buy the subscription.
• Transaction ID or payment confirmation screenshot.

Helpful extra items

• Screenshots of the subscription entry in App Store / Google Play or AdGuard account page.
• Device model and OS version if reporting technical issues.
• Copy of previous correspondence with support (if any).

Common mistakes

Not checking the purchase source

Many users try to cancel via the AdGuard website when they purchased via the App Store or Google Play. This delays cancellation because those platforms control billing.

Missing receipts or account details

Requests without receipts, license keys, or the correct account email slow down refunds. Keep transaction IDs and screenshots ready before contacting support.

Comparative recap

Quick comparison

After cancelling

Next steps

Confirm the cancellation in your account or platform subscription page and keep a screenshot for your records. Monitor expiry date to know when features stop.

Useful links

• AdGuard cancel & refund guide: https://adguard.com/kb/general/license/cancel-refund/
• AdGuard renew / license info: https://adguard.com/en/renew.html
• AdGuard Mail terms: https://adguard-mail.com/en/terms-of-sale.html
• AdGuard DNS terms: https://adguard-dns.io/en/terms-of-sale.html
• AdGuard VPN terms: https://adguard-vpn.com/en/terms-of-sale.html

Address

Registered office

Anexartesias and Athinon 79, Nora Court Flat/Office 203 - 205, 3040 Limassol, Cyprus

Support contact

For refund requests and account support, email [email protected]. For product-specific terms see the links above.