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I hereby notify you of my decision to terminate the contract relating to the Adobe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Adobe: Easy Method
What is Adobe
Overview
Adobe is a software company that offers Creative Cloud applications and related services, including desktop, web and mobile apps such as Photoshop, Illustrator and Lightroom.
Most Adobe products in India are sold as subscriptions, with multiple plans and billing options, plus occasional one‑time purchases for non‑subscription apps.
How Adobe is delivered
Adobe subscriptions are managed online via an Adobe account and billed electronically by Adobe or via app stores (Apple/Google) depending on purchase channel.
Terms, refund windows and cancellation flows vary by purchase method and region; India‑specific terms are available on Adobe’s site.
How to cancel Adobe
Cancel via Adobe.com (web/direct)
- Sign in to your Adobe Account page and go to Plans & Payments to manage and cancel subscriptions.
- Alternatively, contact Adobe Customer Support to request cancellation if you cannot cancel online.
- Reference: Adobe subscription terms subscription terms.
Cancel via app stores (iOS / Android)
- For Apple App Store purchases, cancel in your Apple account settings; Adobe cannot cancel App Store subscriptions for you.
- For Google Play purchases, cancel in the Google Play Store (do not just uninstall the app); see Adobe’s Android guidance cancel on Android.
- If you need a refund for store purchases, use the store’s refund channels (Apple/Google) first.
What happens when you cancel
Access after cancellation
Services generally continue until the end of your current billing or subscription term.
Some plan features or cloud storage may be reduced after access ends, so export or back up important data before termination.
Renewal and billing
Automatic renewal stops after cancellation, but past charges remain subject to the terms you agreed to at purchase.
For annual paid‑monthly plans an early termination fee may apply if canceled after the initial refund window; details are in Adobe’s terms.
Will I get a refund?
Refunds for web/direct subscriptions
If you cancel a subscription bought directly from Adobe within 14 days of the initial purchase, you are eligible for a full refund.
After 14 days: annual paid‑monthly plans may incur a 50% early‑termination fee on the remaining term; annual prepaid plans generally have no refund; month‑to‑month plans do not refund and remain active until period end.
See Adobe’s India subscription terms creative cloud subscription terms.
Refunds for app store and one‑time purchases
- Apple App Store: Refunds must be requested through Apple’s refund system; Adobe cannot issue Apple refunds directly.
- Google Play: Refunds are available via Google Play within approximately 48 hours; beyond that, contact Adobe Support for billing issues.
- Non‑subscription (one‑time) Adobe purchases: Returns may be requested within 30 days; processing typically takes several business days. See returns policy return, cancel or change order.
Adobe plans and pricing
Pricing summary
The table below reflects official Adobe India store prices as noted in verified data sources and is accurate as of early 2025.
Prices and available plans may change; check Adobe India for the latest details.
| Plan | Price | Period | Features |
|---|---|---|---|
| Creative Cloud All Apps (annual, prepaid) | ₹40,584/year (≈₹3,382/month effective) | Annual | All desktop, web & mobile apps; generative AI credits; Firefly |
| Creative Cloud All Apps (annual billed monthly) | ₹4,630.32/month | Monthly (annual commitment) | All apps; billed monthly with annual commitment |
| Creative Cloud All Apps (month‑to‑month rolling) | ₹6,945.48/month | Monthly rolling | Flexible month‑to‑month access to all apps |
| Photography Plan (Photoshop + Lightroom) | ₹8,112/year (≈₹676/month effective) | Annual | Photoshop + Lightroom |
| Photography Plan - annual billed monthly | From ₹1,834.90/month (estimated) | Monthly (annual commitment) | Includes generative credits, Express, Firefly |
| Adobe Stock (10 standard assets or 1 video/month) | ₹2,394.22/month | Monthly (annual commitment) | Credits for images/videos; rollover |
| Adobe Stock (25 standard assets or 3 videos/month) | ₹3,990.76/month | Monthly (annual commitment) | More credits; rollover; discounts |
Your consumer rights in India
Transparency and disclosure
India’s consumer protection framework requires transparency for e‑commerce and digital goods, meaning clear disclosure of charges and refund policies is expected.
Adobe’s published refund windows (14 days for digital subscriptions, 30 days for one‑time returns) reflect this transparency, but enforcement is subject to local law and forums.
Enforcement and dispute options
- If you cannot resolve a billing or refund dispute with Adobe, you may approach consumer complaint forums or the National Consumer Helpline in India.
- Keep copies of receipts, account pages and support chat transcripts to support any formal complaint.
Customer experiences
Reported positives
Many customers value Adobe’s app capabilities, breadth of tools and frequent feature updates.
Official features like Firefly and cloud integration are often highlighted as useful by active users.
Reported negatives
- Some reviewers report difficulty cancelling and unexpected or continuing charges after cancellation; see Trustpilot summaries Trustpilot.
- Complaints include confusion around store purchases, slow or unresponsive support, and frustration with subscription model terms.
Documentation checklist
Before you cancel
- Adobe account email and password
- Order number, invoice or payment receipt
- Last 4 digits of payment method and billing date
If you need to escalate
- Exported chat transcripts or case/ticket numbers from Adobe Support
- Screenshots of plan page showing current billing and renewal dates
- Correspondence from Apple or Google if purchase was via an app store
Common mistakes
Uninstalling the app instead of cancelling
Uninstalling an Adobe app does not stop billing for subscriptions purchased through app stores or directly.
Always cancel in the Adobe Account page or in the store subscription settings to stop future charges.
Assuming refunds are automatic
Refund eligibility depends on purchase channel and timing; do not assume you will receive a refund without checking the applicable policy.
For App Store purchases you must request refunds via Apple; for Google Play use Google’s refund process within the initial window.
Comparative recap
Quick comparison
The table below summarizes cancellation/refund differences by purchase channel and key plan types for India.
| Channel / Plan | Refund window / refund rules | Early termination fee | Notes / Action |
|---|---|---|---|
| Adobe.com (direct subscription) | Full refund within 14 days; after 14 days rules vary | 50% remaining balance for annual paid‑monthly if canceled after 14 days | Cancel at Account page or contact Adobe Support; see terms |
| Apple App Store | Refunds via Apple’s system; availability depends on Apple policy | Subject to Apple’s refund rules | Cancel in Apple account settings; Adobe cannot process refunds |
| Google Play | Approx. 48 hours for Google Play refunds; beyond that contact Adobe | Subject to Google Play policy | Cancel in Google Play Store; do not rely on uninstalling |
| One‑time (non‑subscription) purchases | Returns within 30 days may be eligible for refund | No early termination fee; standard return processing times apply | Request return via Adobe order support; processing may take several days |
After cancelling
What to do immediately
- Export or back up any cloud files, libraries, or assets you need before access changes.
- Verify the cancellation confirmation email and retain order/case numbers for records.
Useful links
- Adobe subscription terms (India)
- Creative Cloud subscription terms (refunds)
- Cancel Adobe Express on Android (Google Play)
- Returns, cancel or change order (one‑time purchases)
- Customer reviews and experiences (Trustpilot)
Address
Adobe presence (India)
Level -2, Elegance Building, Campus 217, Mathura Road, Jasola District Complex, Jasola, New Delhi, Delhi 110025, India
Notes about contacting
There is no dedicated postal address for subscription cancellations; most cancellations are handled online via your Adobe account or through support channels.
Use the online links above to manage cancellations, request refunds or contact Adobe Support first.