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I hereby notify you of my decision to terminate the contract relating to the Animaker service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Animaker: Easy Method
What is Animaker
Overview
Animaker is a cloud-based animation and video creation platform that provides templates, characters, AI features, and export options for marketing, training, social and personal use.
Who uses it
It is aimed at beginners and small teams who want fast, template-driven animated videos without heavy technical skills.
How to cancel Animaker
Cancel via Web (recommended)
- Log in to your Animaker account.
- Go to "My Plans" in your account settings.
- Downgrade or switch to the Free Plan to stop auto-renewal; you retain access until the end of the current billing period.
Official help explains unsubscribing in "My Plans" moves you to the Free Plan at period end.
Cancel via mobile stores (if purchased there)
- Apple App Store: manage subscriptions in your iTunes/App Store account (Settings → Your name → Subscriptions) and cancel at least 24 hours before renewal. Cancellations cannot be done inside the app during an active period.
- Google Play Store: manage subscriptions in the Play Store (Profile → Payments & subscriptions → Subscriptions) and select Animaker → Cancel subscription.
Need help cancelling
- If you encounter problems cancelling, contact Animaker support at help@animaker.com for guidance.
- Reference the support article or your purchase platform when requesting assistance.
What happens when you cancel
Access after cancellation
When you downgrade to the Free Plan or cancel via the store, you keep access to paid features until the paid billing cycle ends.
Auto-renewal and billing
Auto-renewal stops at the end of the current period once you unsubscribe or downgrade; you are not billed further after that period.
Data and projects
Your projects and account remain accessible, subject to the limits of the Free Plan. Larger exports or premium assets may no longer be available after downgrade.
Will I get a refund?
Standard refund policy
Animaker's Terms state there are no refunds for partial months or unused periods for ordinary cancellations.
Exceptions to refunds
- Refunds are only indicated where the service is unavailable due to technical problems or there is an unreasonable delay in access, per the Terms.
- If you purchased through Apple or Google, store refund/dispute policies apply and must be requested through those platforms.
How to request a refund
- Contact support at help@animaker.com explaining the issue and referencing the relevant Terms.
- For store purchases, follow the App Store or Google Play refund process with your purchase receipt and account details.
Animaker plans and pricing
Pricing summary
Below are monthly plan prices (exclusive of GST) as listed by a trusted Indian reseller; confirm on purchase for current rates and annual options.
Notes on the table
Prices shown are monthly (monthly). Features summarize tier highlights; enterprise or annual pricing may differ.
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic | ₹2,199/month (excl. GST) | monthly | 10 AI Generations/mo; 5 min video; 5 Premium downloads; HD; Whiteboard; No watermark; AI Voice (TTS) |
| Starter | ₹3,699/month (excl. GST) | monthly | 20 AI Generations/mo; 15 min video; 10 Premium downloads; FHD; Premium music; AI BG Removal; AI Subtitles |
| Pro | ₹6,499/month (excl. GST) | monthly | 30 AI Generations/mo; 30 min video; 20 Premium downloads; 2K; Commercial rights; AI Asset Generator; Version history; 2FA |
Your consumer rights in India
Legal protections
Indian consumer law allows remedies where digital goods are defective or not as described; a 14-day-like expectation may apply for certain digital purchases if content is defective.
Practical steps under Indian law
- Document the defect or inability to use services (screenshots, timestamps, support conversations).
- Raise the issue with Animaker support first and ask for a refund citing the specific fault.
Platform purchases
If you paid via App Store or Google Play, you must use those platforms' refund procedures or dispute channels for charge reversals.
Customer experiences
Positive feedback
- Many users praise easy-to-use templates and helpful, responsive customer support in public reviews.
- Indian reviewers often find Animaker beginner-friendly and time-efficient for simple animation tasks.
Reported issues
- Some users report glitches: crashes, lag, lost autosave, and disappearing scenes requiring support intervention.
- There are complaints about strict no-refund communications and difficulties with cancellation in certain cases.
Balanced takeaway
Animaker is accessible for many basic use cases but keep backups of important projects and monitor stability if you rely on it for production work.
Documentation checklist
Before you cancel
- Save local copies of important projects and exports.
- Note your billing cycle end date so you know when access will stop.
If you need a refund or dispute
- Collect purchase receipts, payment transaction IDs, and screenshots of the issue.
- Keep support ticket numbers and copies of correspondence.
Common mistakes
Assuming immediate loss of access
Many users think cancelling will remove access immediately; in fact, you retain paid access until the billing period ends after cancellation.
Expecting automatic refunds
Assuming a refund will be given for unused time is a common error. Animaker's Terms disallow refunds for ordinary cancellations.
Relying on in-app cancellation for store purchases
If you bought via App Store or Google Play, cancelling inside the Animaker app may not stop store billing - use the store subscription management pages instead.
Comparative recap
At-a-glance comparison
The table below compares cancellation ease, refund likelihood, and recommended action depending on purchase method.
| Purchase method | Cancellation ease | Refund likelihood | Recommended action | Period |
|---|---|---|---|---|
| Web (direct) | Easy via "My Plans" | Low (no refunds except technical failures) | Downgrade to Free Plan; contact support if technical outage | monthly |
| Apple App Store | Manage in Apple account | Use App Store refund policies | Cancel in Apple Subscriptions; request refund via Apple if applicable | monthly |
| Google Play Store | Manage in Play Store | Use Google Play refund policies | Cancel in Play Store; file refund via Google if applicable | monthly |
After cancelling
Confirm cancellation
- Check your account "My Plans" page for confirmation that you downgraded to Free Plan.
- Save confirmation emails or screenshots as proof of cancellation.
Where to get help
- Animaker support article on refunds and subscription questions: Animaker Help Center.
- Cancellation walkthrough summary: Subscribed.fyi guide.
- Animaker Terms and refund conditions: Animaker Terms.
Address
Company address
Innov8 Millenia RMZ Millenia Campus 2A, 10th Floor, No. 143 Dr. MGR Road, Saidapet, Chennai, Tamil Nadu 600096, India
Support contact
For account, cancellation or refund queries contact: help@animaker.com