Postclic unlimited subscription: promo at Rs 92,44 for 48h with a mandatory first month at Rs 5.032,79, then Rs 5.032,79 per month without commitment
Cancel APOSTROPHE
in 30 seconds only!
Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Apostrophe service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Apostrophe: Simple Process
What is Apostrophe
Service overview
Apostrophe is a subscription-based service that provides prescription treatments and recurring medication shipments to customers after online consultations. The company manages prescriptions, pharmacy fulfillment, and recurring orders through a patient web account.
Scope and limitations
Apostrophe operates by matching patients with providers who can prescribe medications where appropriate. Specific cancellation and refund rules apply to prescription medications and visit fees.
How to cancel Apostrophe
Cancel or pause a subscription on the web
- Sign in to your Apostrophe patient account on the web.
- Go to Settings → Shipment Information.
- Choose Cancel or Pause for the relevant subscription or auto-refill.
Timing and channel notes
- Cancel or pause at least 48 hours before your next shipment date to avoid being charged.
- There is no separate cancel flow for App Store or Google Play - manage subscriptions via your Apostrophe patient web account.
- Once a prescription medication is processing at the pharmacy, it cannot be canceled or refunded via the web account.
What happens when you cancel
Access and future shipments
When you cancel or pause a subscription before the 48-hour cutoff, future shipments will stop and future charges will not occur.
If you cancel after the cutoff or while an order is already processing, that shipment will typically still be fulfilled and charged.
Account and data
Cancelling a subscription does not automatically delete your patient account or medical records. You may still access account information unless you request account deletion through Apostrophe support.
Prescriptions already issued remain part of your medical record and may be referenced by providers if you re-enroll.
Will I get a refund?
Prescription medication refunds
- Prescription medications cannot be returned or refunded under any circumstances once they have left the pharmacy (policy effective June 17, 2022).
- This restriction is aligned with safety and pharmacy regulations; refunds are not available for shipped prescription items.
Visit fee and limited exceptions
- Refunds are only available for the visit fee (reported as $20) if the provider is unable to treat your condition.
- For other refund questions, consult Apostrophe’s refund policy and support for case-specific guidance.
Apostrophe plans and pricing
Pricing availability
No public INR pricing information for Apostrophe in India was found in the verified sources for 2024 - 2025.
If you need exact plan pricing, contact Apostrophe directly via their support resources.
Contact for details
| Plan | Price | Notes |
|---|---|---|
| Individual plan | Contact for pricing | Pricing not available in verified sources for India |
| Subscription / Auto-refill | Contact for pricing | Manage via patient web account |
Your consumer rights in India
Cooling-off and statutory rights
There is no indication in Apostrophe’s publicly stated policies that a statutory 14-day cooling-off period or additional refunds are provided beyond their stated rules.
Indian consumer protection law may provide general rights, but Apostrophe’s policies explicitly disclaim refunds on prescription medications and limit visit-fee refunds.
Practical implications
- Consumers in India should assume they will be bound by Apostrophe’s published refund and cancellation rules unless a local law or regulator requires otherwise.
- If you believe a statutory right applies, seek local legal or consumer-protection advice; Apostrophe’s policy does not promise extra rights for Indian customers.
Customer experiences
Positive feedback
- Many customers praise ease of use, prompt delivery, responsive customer service, and treatment effectiveness (noted in Trustpilot reviews from late 2024 - early 2025).
- Reviewers often cite convenience compared with traditional in-person dermatology visits.
Negative feedback
- Frequent complaints concern difficulty canceling subscriptions and unwanted auto-refill charges, plus slow customer-service responses.
- Other reported issues include concerns about long-term cost-effectiveness, defective packaging, lack of refunds after cancellation, and account access problems.
Documentation checklist
What to gather before contacting support
- Order number(s) and shipment date(s).
- Account email and patient account details.
- Screenshot or record of the Settings → Shipment Information page showing the subscription.
What to include in a refund or cancellation request
- Clear statement of the requested action (cancel, pause, refund) and the affected subscription.
- Relevant timestamps showing when you attempted to cancel and the next shipment date.
Common mistakes
Timing errors
Waiting until within 48 hours of the next shipment is the most common mistake; cancellations inside that window may not stop the upcoming charge.
Always check the exact next shipment date in your patient account and cancel or pause at least 48 hours before that date.
Using the wrong channel
Trying to cancel via App Store or Google Play instead of the Apostrophe patient web account causes confusion; Apostrophe directs users to manage subscriptions on the web.
If you were billed through a third-party payment channel, clarify whether the charge came from Apostrophe or the app store before assuming a refund route.
Comparative recap
How Apostrophe compares on key points
| Feature | Apostrophe (as per verified policy) | What to watch for |
|---|---|---|
| Cancellation method | Web patient account: Settings → Shipment Information → Cancel / Pause | Must cancel ≥48 hours before next shipment |
| Refunds for prescriptions | No refunds once medication leaves pharmacy (effective June 17, 2022) | Prescriptions in processing cannot be canceled/refunded |
| Visit fee refund | Limited: refund available if provider cannot treat | Check case-by-case with support |
| Support route | Manage via web account; contact support for exceptions | App Store/Google Play do not have separate cancel flow |
After cancelling
Confirm cancellation
After you use Settings → Shipment Information → Cancel or Pause, verify that the subscription shows as paused or canceled in your account.
Keep screenshots or confirmation emails until the next billing cycle passes to ensure no unexpected charges occur.
Helpful links and next steps
- Apostrophe: How do I pause or cancel a subscription?
- Apostrophe: What is the refund policy?
- Trustpilot reviews for Apostrophe
Address
Company address
Apostrophe registered address (from available records): 1a Lancaster Road, Manchester, England, M20 2TY.
Contact notes
For account-specific or India-based questions, use the Apostrophe web account support channels linked above.