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Astroline

Cancel ASTROLINE

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India

Cancellation service #1 in India

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Termination letter drafted by a specialized lawyer
Sender
Astroline Today Cancel Subscription | Postclic
Astroline
postalcode 640‑8376 Wakayama, Wakayama‑shi
New Zhongtong Japan
support@astroline.today
Cancellation of Astroline contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Astroline service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Astroline
postalcode 640‑8376 Wakayama, Wakayama‑shi
New Zhongtong , Japan
support@astroline.today
REF/2025GRHS4

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  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
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  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Astroline: Easy Method

What is Astroline

Service overview

Astroline is a subscription-based astrology app and web service that offers horoscopes, tarot, palm readings and related astrological content.

The service is accessed via the Astroline web app and mobile apps on Android (Google Play) and iOS (App Store).

Where guidance below comes from

The cancellation and refund details below are based on Astroline’s official help pages and public user reviews.

Official help pages used: Astroline Help Center and its subscription articles.

How to cancel Astroline

Cancel via Web

  • Log in to the Astroline web app.
  • Go to Settings (gear icon) → Manage Subscription → Cancel Subscription.
  • Disabling auto‑renew keeps access until the current billing period ends.
  • Official help: How to cancel my Astroline subscription.

Cancel via Google Play (Android)

  • Open the Google Play Store app and tap your avatar.
  • Go to Payments & subscriptions → Subscriptions → Astroline → Cancel subscription.
  • Must cancel at least 24 hours before next billing to avoid renewal.
  • If you can’t find the subscription in Play Store, see the help article for troubleshooting: I cannot find my subscription.

Cancel via App Store (iOS)

  • Open iOS Settings → Tap your name → Subscriptions → Daily Astrology Horoscope (Astroline) → Cancel Subscription → Confirm.
  • Cancellation disables auto‑renewal but access typically continues until the period expires.
  • Must cancel at least 24 hours before the next billing cycle to avoid renewal.

Important note

  • Deleting the app, deleting your account, or unsubscribing from email/newsletters does NOT cancel a paid subscription.
  • You must follow the platform-specific steps above to stop auto‑renewal and billing.

What happens when you cancel

Access after cancellation

Cancelling through the web or the store typically turns off auto‑renewal but does not remove access immediately.

You usually retain access to paid features until the current paid period expires.

Billing and renewal

If cancellation is completed at least 24 hours before the next billing date, the subscription will not renew.

If cancellation is too late (within 24 hours of renewal), the subscription may renew and you may be charged for the next period.

Will I get a refund?

Official refund policy

  • No refunds are provided if cancellation is not completed at least 24 hours before the next billing cycle.
  • Astroline’s help pages state that refunds must be requested via their support channel and are subject to review.

How to request a refund

  • Contact support via Astroline’s support form or email (use the contact method on their Help Center).
  • Include payment date, receipt, account email, reason for refund, and last four digits of the digital card if you used Apple Pay or Google Pay.
  • Some users report refunds granted for accidental charges, but approvals are not guaranteed.

Astroline plans and pricing

Pricing availability

No official India-specific INR pricing was found in Astroline’s public help pages for 2024 - 2025.

Only USD-based figures exist elsewhere; the company does not publish definitive India pricing in the verified help pages.

Contact for exact pricing

Contact Astroline support or check your app store (Google Play or App Store) for the exact price shown for your country before subscribing.

Plan Period (期間) Price
Standard / Premium Contact Contact for pricing

Your consumer rights in India

Statutory rights and Astroline’s policy

Astroline’s posted policy does not mention a statutory 14‑day cooling‑off right or an explicit India-specific refund guarantee.

Their help pages do not reference statutory consumer cancellations or refunds for Indian customers.

Practical options in India

  • Indian consumers may try invoking local consumer protection rules; outcomes depend on case details and the provider’s response.
  • If provider routes do not help, banks or payment providers may offer chargeback/dispute options; success varies.

Customer experiences

Positive feedback

Many Trustpilot reviewers praise Astroline’s user-friendly design and a variety of astrological services such as palm, tarot, and horoscopes.

Some users reported polite, knowledgeable advisors and said they received quick refunds when contacting support for accidental charges.

Negative feedback

Several Trustpilot reviews report recurring or unexpected charges and difficulty cancelling, with complaints that billing continued after deleting the app.

Other public posts describe confusing trial offers, unexpected charges after trials, and needing bank disputes to get refunds.

Documentation checklist

What to gather before contacting support

  • Account email used with Astroline.
  • Receipt or payment confirmation (screenshot of the charge).
  • Payment date and amount.
  • Last four digits of the card when payment used Apple Pay/Google Pay.

Useful supporting information

  • Screenshot of subscription page in Google Play / App Store or web subscription settings.
  • Timeline of cancellation attempts, including dates and screenshots.

Common mistakes

Assuming deleting the app cancels billing

Many users mistakenly believe deleting the mobile app or logging out cancels the subscription.

Deleting the app does not stop charges; you must cancel via the web settings, Google Play, or App Store as appropriate.

Missing the cancellation window

Waiting until the day of renewal can be too late; Astroline requires cancellation at least 24 hours before the next billing date to avoid renewal.

Not checking which account (Apple ID / Google account / web account) was used to subscribe is a frequent source of confusion.

Comparative recap

Quick comparison of cancellation routes

At-a-glance summary

Feature Web Google Play (Android) App Store (iOS) Period (期間)
How to cancel Settings → Manage Subscription → Cancel Play Store → Subscriptions → Cancel iOS Settings → Subscriptions → Cancel 24 hours before renewal
Effect of cancel Auto‑renew disabled; access until period end Auto‑renew disabled; access until period end Auto‑renew disabled; access until period end Same
Refunds Request via support; not guaranteed Request via support; not guaranteed Request via support; not guaranteed Subject to review

After cancelling

Follow-up steps

  • Confirm cancellation by checking subscription status in the web settings or app store subscription page.
  • Save confirmation screenshots or emails showing auto‑renewal is turned off.

Useful links

Address

Listed postal address

Astroline (listed contact) - New Zhongtong 4‑37, Wakayama‑shi, Wakayama 640‑8376, Japan.

Notes about contacting

Use the Help Center support form or the in‑app support options for subscription and refund requests.

Keep all receipts and screenshots to support any dispute or refund claim.

FAQ

To cancel your Astroline subscription via the web, log in to the Astroline web app, go to Settings, select Manage Subscription, and then click Cancel Subscription. Ensure you do this at least 24 hours before your next billing cycle to avoid renewal.

Yes, you can cancel your Astroline subscription through the Google Play Store. Open the Play Store app, tap your avatar, go to Payments & subscriptions, select Subscriptions, find Astroline, and then choose Cancel subscription. Remember to cancel at least 24 hours before the next billing date.

After canceling your Astroline subscription, you will retain access to the service until the end of your current billing period, even though auto-renewal will be disabled.

Refunds for Astroline subscriptions are not guaranteed and must be requested via their support channel. If you cancel less than 24 hours before the next billing cycle, you will not receive a refund.

If you cannot find your Astroline subscription in the app store, check the official help article for troubleshooting. Alternatively, you may need to contact Astroline support for assistance.