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Cancellation Autods: Step-by-Step Guide
What is AutoDS
Overview
AutoDS is a dropshipping automation platform that helps online sellers manage product sourcing, pricing, inventory tracking and order fulfillment from a single dashboard.
The service is subscription-based and aimed at reducing manual work for stores on marketplaces like eBay and other platforms.
Primary purpose
AutoDS automates repetitive seller tasks such as price and stock monitoring, auto-order placement, and listing imports.
It is designed to save time for drop shippers and to scale store operations through automation tools and bulk actions.
How to cancel AutoDS
Where to cancel
Cancellation is performed through the AutoDS website via your account settings; there is no documented cancellation flow in public mobile app stores.
Mobile app cancellation via App Store or Google Play is not described in AutoDS help resources available in the verified data.
Step-by-step cancellation
- Log in to your AutoDS account on the AutoDS website.
- Go to Settings → Account & Billing → Manage/Cancel Account.
- Follow the on-screen prompts to confirm cancellation.
- Keep your login details; you may be able to recover the account within the next 14 days (see next section).
What happens when you cancel
Access and recovery
After initiating cancellation, AutoDS retains account data for a limited recovery window. You can log in and recover the account using the same credentials within that period.
The verified information indicates a 14-day recovery window after cancellation during which you may restore the account.
Data, listings and orders
Listings and order data are permanently deleted after the 14-day recovery period ends.
If you do not recover the account within the recovery window, listings and orders will be removed and cannot be recovered thereafter.
Will I get a refund?
Official refund stance
AutoDS applies a general no-refund policy for plan changes: upgrades and downgrades are non-refundable, and trial payments are treated as non-refundable.
This no-refund stance applies to most subscription actions per the verified data.
Exceptions and legal rights
- AutoDS may approve refunds on a case-by-case basis, possibly deducting up to 15% plus processor fees; such exceptions are discretionary.
- Statutory consumer rights in some jurisdictions (for example India) can override a platform’s stated no-refund policy.
For the terms that reference case-by-case refunds and deductions, see the service terms: createugc.ai - Terms.
AutoDS plans and pricing
Pricing overview
Below are representative monthly plans and approximate INR prices converted from USD using observed rates.
Prices are approximate and were converted at ~₹86/USD with an observed range; check the provider for current pricing and exact totals.
Plan table
| Plan | Price (INR approx.) | Period | Features |
|---|---|---|---|
| Import 200 | ₹1,711.40 (approx.) | Monthly | Product importer up to 200 listings, price & stock monitor, draft/order management, image editor, variation support |
| Starter 500 | ₹2,571.40 - ₹3,431.40 (approx.) | Monthly | All Import 200 features plus 500 listings, fuller automation, product research |
| Advanced 1K | ₹4,291.40 - ₹5,753.40 (approx.) | Monthly | Up to 1,000 listings, VIP support, bulk changes, multiple stores |
Your consumer rights in India
Statutory protections
Under the Consumer Protection Act, 2019, Indian consumers have rights to refunds, replacement or compensation for services that are deficient or not as promised.
These statutory rights can supersede a private vendor’s stated no-refund policy when a service is deficient.
How to act on rights
- Document the deficiency (screenshots, correspondence, billing records).
- Raise the issue with the service provider first, keeping records of all communications.
- If unresolved, consumers in India may approach District, State or National Consumer Commissions for redressal.
Customer experiences
Positive feedback
Some reviewers report AutoDS is intuitive and helps quickly add winning products and automate store tasks.
Positive comments note time saved on eBay dropshipping once items are imported and automation is configured.
Examples of positive reviews are available at: Capterra - AutoDS reviews.
Negative feedback
Other users report issues such as buggy features, failed auto-orders, and unauthorized or continuing charges after cancellation.
Complaints also include difficulty cancelling and problems with dashboard reporting; multiple negative reviews are listed on: Sitejabber - AutoDS reviews.
Documentation checklist
Essential items to collect
- Account email and username used with AutoDS.
- Billing receipts and bank/processor statements showing charges.
- Screenshot of your subscription page and cancellation confirmation (if provided).
- Any correspondence with AutoDS support (tickets, emails, chat logs).
Useful extras
- Dates and timestamps of attempted cancellations and logins during the 14-day recovery window.
- Evidence of service malfunction or failed automation if claiming deficiency.
Common mistakes
Assuming app-store cancellation works
Some users assume cancelling via App Store or Google Play will stop AutoDS billing. Verified guidance shows cancellation is done on the AutoDS website.
Always confirm cancellation from within your AutoDS account and save confirmation evidence.
Not keeping billing evidence
Failing to download receipts or save payment records makes disputes harder to resolve with banks or consumer forums.
Always capture screenshots and keep transaction IDs when contesting unauthorized charges or requesting refunds.
Comparative recap
At-a-glance comparison
| Feature | AutoDS |
|---|---|
| Cancellation method | Via AutoDS website (Settings → Account & Billing → Manage/Cancel Account) |
| Recovery window | 14 days to log in and recover account before permanent deletion |
| Refund policy | Generally no refunds for upgrades/downgrades; case-by-case exceptions possible with deductions |
| Typical user feedback | Mix of positive automation/time-saving reports and negative reports about billing and bugs |
How to interpret
Use this recap to check expectations before purchasing or cancelling: verify cancellation path and collect evidence early.
Consider the mixed reviews and the refund stance when choosing a plan and managing billing cycles.
After cancelling
Immediate steps
- Save any cancellation confirmation and take screenshots of subscription status.
- Check bank or card statements for further charges over the next billing cycle.
If you have problems
- Contact AutoDS support and keep ticket IDs and timestamps of responses.
- If billing disputes continue, contact your payment processor/bank to dispute unauthorised charges.
- For terms and refund-related language cited in third-party terms, see: createugc.ai - Terms.
- For user-reported experiences and reports, see reviews at: Capterra and Sitejabber.
Address
Primary address
AutoDS (listed headquarters): 2420 17th Street, 4th Floor, Denver, Colorado 80202, United States.
Notes on other addresses
Other office locations are mentioned in third-party sources; confirm official contacts via your account or AutoDS support before sending correspondence.
For urgent billing or legal concerns, use documented support channels from within your AutoDS account and retain all records of communication.
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Written by Pari Menon
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.