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Cancellation service #1 in Singapore
AutoDS is a subscription-based SaaS platform that automates parts of dropshipping businesses, including product research, listing management and order fulfillment.
The service integrates with marketplaces and provides automation tools to import items, manage inventory and assist with fulfilled orders.
Typical users are e-commerce sellers who want to reduce manual work for listing and order processing.
Plans range from basic import tools for beginners to full automation for larger stores.
When you cancel via the web, deletion commences but account data remains recoverable during a 14-day recovery window.
During that 14-day period you can log in to recover the account; after the window data (listings, orders) is permanently deleted.
A pause option is available in the same Account & Billing menu; it pauses billing for 30 days and retains your data.
Paused accounts auto-reactivate after 30 days unless you reactivate them earlier.
AutoDS generally has a no-refund policy for subscription payments, upgrades, downgrades and trials, unless required by applicable law.
Refunds may be approved at AutoDS’s discretion and may involve deductions (up to 15%) plus payment processor fees; see Terms of Service for details.
Reference: AutoDS Terms of Service.
All prices below are listed in US dollars as found in the available sources. Convert to SGD using current exchange rates if needed.
Annual prices shown are the annual (billed) equivalents cited in the source data.
| Plan | Price (US$) | Period | Features |
|---|---|---|---|
| Import Plan | US$26.90 | Monthly | Basic automation tools for beginners, import up to (typically) 200 items |
| Import Plan | US$19.90 | Annual | Basic automation tools (25% off) |
| Starter Plan | US$39.90 | Monthly | Advanced features for experienced dropshippers, import ~500 items |
| Starter Plan | US$29.90 | Annual | Advanced features (25% off) |
| Advanced Plan | US$66.90 | Monthly | Full automation tools, import ~1,000 items |
| Advanced Plan | US$49.90 | Annual | Full automation tools (25% off) |
Singapore law provides a statutory cancellation period for certain unsolicited direct sales contracts (typically 5 working days from contract or from receiving required notices).
Online subscriptions for digital services like AutoDS are generally not covered by that statutory cooling-off right.
This means refunds or cancellation rights beyond AutoDS’s own policies usually depend on the provider’s terms or discretionary actions, unless unfair practices can be proven.
For background on Singapore consumer protections see: Consumer contract cancellation (Advomi).
Some users report AutoDS helps find suppliers and assists with order processing, simplifying parts of dropshipping workflows.
These experiences note time savings for certain product sourcing and listing tasks.
Community threads describing varied experiences: Reddit discussion, Fulfillment issue example, Billing dispute example.
Example: stopping a card or reversing a charge does not always stop a recurring subscription in the provider’s system.
Always cancel the subscription inside AutoDS (web) or in the App Store/Google Play when that was the original channel.
Example: not taking screenshots of the cancellation confirmation can make disputes harder to resolve.
Keep receipts, confirmation screens and support replies until the billing cycle and any recovery windows have passed.
The table below compares primary differences between web cancellations and app-store subscriptions for clarity.
| Topic | Web subscription | App Store / Google Play subscription |
|---|---|---|
| How to cancel | Settings → Account & Billing → Manage/Cancel Account | Cancel in App Store / Google Play subscription settings |
| Data retention after cancel | 14-day recovery window; data deleted after window | Depends on store and AutoDS account state; store cancellations stop billing but account recovery may still follow AutoDS rules |
| Refund likelihood | Generally no refunds; discretionary with possible deductions | Store-platform refunds must follow the app store’s policies; AutoDS still considers upgrades/downgrades non-refundable |
Check payment statements for unexpected charges for at least one billing cycle after cancellation.
If charged after cancelling, gather documentation and contact support promptly.
AutoDS Walnut St 3601 Denver, CO 80205, United States
AutoDS has been associated with addresses and entities in multiple locations; use the account’s support channel or legal page for official legal contact if required.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.