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I hereby notify you of my decision to terminate the contract relating to the Avira service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Avira: Easy Method
What is Avira
Overview
Avira is a cybersecurity software suite offering antivirus, VPN, and system optimisation tools for desktop and mobile devices.
It is subscription-based and available via Avira's website and major app stores, with free and paid tiers that add features and advanced protection.
Main features
Core features include malware protection, phishing protection, VPN access, and system scanning/optimization utilities.
Packages vary by platform and may include multi-device coverage, speed-up tools, and premium privacy features depending on the plan.
How to cancel Avira
Cancel via Apple App Store (iOS)
- Open the App Store on your iOS device and tap your profile icon.
- Select "Subscriptions", find Avira, and choose "Cancel Subscription".
- Do not rely on deleting the Avira app; deleting the app does not cancel the subscription.
Cancel via Google Play Store (Android)
- Open the Google Play Store app, tap your profile, then "Payments & subscriptions" → "Subscriptions".
- Choose the Avira subscription and tap "Cancel subscription".
- Uninstalling the app will not cancel your subscription; cancel in Play Store to stop renewals.
Cancel via Avira website (web purchase)
- Sign in to your Avira account and open the Renewal Settings tab to disable automatic renewal.
- Alternatively, follow Avira's cancellation & refund policy instructions and contact support as directed.
- If you cannot access the account, prepare order details and contact Avira support for assistance.
What happens when you cancel
Access after cancellation
If you cancel a paid subscription, you generally retain access until the end of the paid billing period.
Feature access ends when the current paid term expires unless you renew or repurchase a plan.
Renewal and billing
Cancelling stops automatic renewal; it does not automatically issue a refund unless you meet refund policy terms.
For app-store purchases, billing and refunds are handled by the respective store, not directly by Avira.
Will I get a refund?
Web purchases (Avira site)
Monthly subscriptions bought on the Avira website: full refund possible if cancellation is requested within 14 days of purchase.
Annual or multi-year web purchases: full refund possible within 60 days of purchase; after 60 days a pro‑rated refund of the remaining term may be available.
In-app purchases (App Store / Google Play)
Refunds for in-app purchases are governed by Apple or Google Play policies; Avira does not provide direct refunds for store purchases.
If you purchased via an app store, request the refund through that platform following their procedures and timelines.
Avira plans and pricing
Price list (market resale / key-only items)
The following prices reflect key-only listings from Indian online marketplaces for older Avira products.
| Plan | Price | Period | Features |
|---|---|---|---|
| Avira Antivirus Pro 2017 - 1 PC, 1 Year (Key Only) | ₹500 | 1 Year | Digital activation key for Antivirus Pro 2017, single PC |
| Avira Antivirus Pro 2017 - 1 PC, 2 Year (Key Only) | ₹680 | 2 Years | Digital activation key for Antivirus Pro 2017, single PC |
| Avira Internet Security Suite 2017 - 1 PC, 1 Year (Key Only) | ₹690 | 1 Year | Internet Security Suite 2017 digital key, single PC |
| Avira Internet Security Suite 2017 - 1 PC, 2 Year (Key Only) | ₹930 | 2 Years | Internet Security Suite 2017 digital key, single PC |
| Avira Internet Security Suite 2017 - 3 PC, 1 Year (Key Only) | ₹1,200 | 1 Year | Internet Security Suite 2017 digital key, up to 3 PCs |
| Avira Antivirus Pro 2018 - 3 PC, 1 Year (Key Only) | ₹1,499 | 1 Year | Antivirus Pro 2018 digital key, up to 3 PCs |
| Avira Prime 5-Device, 1 Month (imported, non-official) | ₹2,338 | 1 Month | Avira Prime 2017 including Antivirus Pro, VPN, System Speedup |
| Avira Internet Security Suite - 1 PC, 3 Year (imported) | ₹7,021 | 3 Years | Imported Internet Security Suite, online code format |
Notes on pricing
These listings often represent older products sold as digital keys by third‑party resellers and may not reflect current official Avira pricing.
Official localized INR subscription prices are not always published on Avira’s India site; verify before purchasing.
Your consumer rights in India
Statutory rights overview
Indian consumer protection law provides general protections for digital purchases, including remedies for defective or misrepresented services.
Statutory rights can vary by case; retain receipts and proof of purchase when claiming refunds or disputes.
How this applies to Avira
Avira’s published policy offers a 14‑day window for monthly web purchases and 60 days for annual web purchases, with pro‑rata options thereafter for annual plans.
For purchases via app stores, the store’s refund policy and dispute procedures apply and should be followed by the consumer.
Customer experiences
Positive feedback
Many users report Avira runs quietly in the background, delivering strong malware protection and a user-friendly interface.
Avira Free Security is noted for phishing protection, an included VPN, and a system scanner - particularly praised on mobile and iOS.
Negative feedback
Common complaints include difficulty cancelling subscriptions and delays or failures in receiving refunds after requests.
Other reports cite trouble fully uninstalling the software, intrusive upselling, frequent pop-ups, and occasional performance slowdowns.
Documentation checklist
What to gather before contacting support
- Order number or invoice for the Avira purchase.
- Account email used for the Avira account (if purchased on Avira site).
- Payment proof such as bank statement, transaction ID, or app store receipt.
- Screenshots showing subscription details and renewal dates.
Where to submit documents
- If purchased via Avira website, sign in and use account renewal settings or support contact options in your Avira account.
- If purchased via Apple or Google, use the respective store’s subscription and refund channels and attach supplied receipts.
Common mistakes
Assuming uninstall = cancel
Deleting the Avira app does not cancel a subscription. Many users think uninstalling stops billing, but subscriptions remain active in the app store or Avira account.
Always cancel subscriptions through the App Store, Google Play, or your Avira account renewal settings.
Missing the proper refund window
Requesting refunds after the stated windows (14 days for monthly web purchases; 60 days for annual web purchases) reduces chances of a full refund.
For app-store purchases, follow the store’s specific timelines immediately to preserve refund eligibility.
Comparative recap
Quick summary
Cancel via the platform where you purchased: App Store and Google Play manage their own subscriptions and refunds.
Web purchases are controlled in your Avira account or via Avira support per their refund policy.
Recommendation
For fastest resolution, cancel directly in the app store for in-app purchases and in your Avira account for web purchases; keep records of cancellation confirmations.
If refunds are needed, act within the policy periods and provide clear documentation to the relevant platform or Avira support.
| Channel | How to cancel | Refund route | Typical refund window |
|---|---|---|---|
| Apple App Store (iOS) | Cancel subscription in App Store → Subscriptions. | Request refund through Apple; Avira cannot directly refund App Store purchases. | Determined by Apple policy |
| Google Play Store (Android) | Cancel subscription in Google Play → Subscriptions. | Request refund through Google Play; Avira does not process Play Store refunds. | Determined by Google Play policy |
| Web (Avira site) | Disable auto‑renewal in Renewal Settings or contact Avira support. | Avira processes refunds per its policy for web purchases. | Monthly: 14 days; Annual: 60 days (pro‑rata after 60 days may apply) |
After cancelling
What to check immediately
Confirm cancellation by checking the subscription status in the App Store, Google Play, or your Avira account.
Keep confirmation emails, screenshots, and transaction IDs until billing or refund issues are fully resolved.
Contact and follow-up
If you need further help, use the support options available through your Avira account or the app store where you purchased the subscription.
When contacting support, provide the documentation checklist items to speed up resolution.
Address
Official headquarters
Avira’s official headquarters address is: Kaplaneiweg 1, 88069 Tettnang, Germany.
This is the corporate address; consumer support and subscription management are primarily handled online.
Local support note
There is no separate Avira postal address in India for subscription cancellations; use online account controls or the purchase platform for cancellations and refunds.
Keep copies of all communications and receipts when dealing with disputed charges or refund requests.