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Cancel BASEMAP
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I hereby notify you of my decision to terminate the contract relating to the Basemap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Basemap: Easy Method
What is Basemap
Overview
Basemap is a subscription-based mapping and geospatial SaaS that offers layered maps, offline use, GPS tracking and advanced tools for outdoor and professional mapping.
Key uses
Users subscribe for additional layers, offline downloads, data sharing and premium planning features. Basemap operates via mobile apps and web accounts with auto-renewing subscriptions.
How to cancel Basemap
Cancel via the Basemap website (web subscription)
- Sign in to your Basemap account on the website.
- Go to Account or Settings, find Subscriptions or Billing, and choose Cancel subscription to stop future renewals.
- Alternatively, to remove an account entirely use Settings → "Delete Account" if available.
Cancel on mobile platforms and by email
- iOS (App Store): Open your Apple ID subscriptions in the App Store and cancel the Basemap subscription there; the Basemap app cannot stop App Store subscriptions.
- Android (Google Play): Open Google Play → Payments & Subscriptions → Subscriptions → select Basemap → Cancel subscription.
- Email: You may request account deletion or cancellation by emailing service@basemap.com. Keep a copy of your sent message for records.
- Important: Uninstalling the app does NOT cancel the subscription or delete your account.
What happens when you cancel
Access and renewal
Cancelling stops future auto-renewals; your paid access typically remains until the end of the current billing period.
After the current period ends, you will lose premium features unless you re-subscribe.
Data and account status
Subscription cancellation is not the same as account deletion. Your account and associated data may remain unless you explicitly request account deletion via Settings or by emailing support.
If you delete your account, expect loss of saved maps, offline data and shared content - back up anything important before requesting deletion.
Will I get a refund?
Basemap refund policy
Basemap's stated policy is that fees are non-refundable under their terms; in-app purchases are described as final sale.
There is no broad 14-day statutory refund stated in Basemap's published terms.
Exceptions and discretionary refunds
- Basemap may consider some refund requests for website purchases on a case-by-case basis at its discretion.
- If you believe a refund is warranted, contact support (keep records) and state your reason clearly; outcome is not guaranteed.
Basemap plans and pricing
Pricing summary
Below are the official annual USD plans and approximate INR conversions where available. India-specific INR pricing was not found.
Notes on prices
- Prices listed are annual USD rates as provided by Basemap.
- Approximate INR conversions are illustrative and may vary with exchange rates and platform fees.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Basic (Free) | Free | Annual | No Ads; Hybrid 3D Imagery; GPS Tracking; Trails, Lakes, Boundaries |
| Pro | $39.99/yr (approx ₹3,300/yr) | Annual | All Basic features; 800+ Layers; Unlimited Offline; Parcel boundaries; Real‑time sharing |
| Pro Advantage | $69.99/yr (approx ₹5,800/yr) | Annual | Pro + Global Rescue membership |
| Pro Ultimate | $99.99/yr (approx ₹8,300/yr) | Annual | Pro + Global Rescue + Mobile Hunt Planner tools |
Your consumer rights in India
Statutory protection overview
Indian consumer protection law can provide remedies for unfair contract terms, and statutory rights may sometimes override a service's stated policy.
Some digital transactions are eligible for a short cooling-off or refund period under Indian rules, typically assessed case-by-case.
Practical steps if you face issues
- Keep transaction records, cancellation confirmations and all correspondence as evidence.
- If you cannot resolve the dispute with Basemap, you may consider filing a complaint with local consumer protection authorities or seeking legal advice.
Customer experiences
Common complaints
Some users report friction and delays when disputing subscriptions or requesting refunds.
Confusion around cancelling via the app versus the platform (App Store/Google Play) is a frequent source of frustration.
Practical user tips
- Record cancellation attempts and confirmations (screenshots, sent emails) to support disputes.
- Check the subscription source (App Store, Google Play, or website) before attempting cancellation to choose the correct process.
Documentation checklist
What to keep before cancelling
- Subscription confirmation or invoice showing date and payment method.
- Account username/email and any order or subscription ID.
- Screenshots of subscription status in App Store/Google Play or website account page.
What to keep after cancelling
- Cancellation confirmation (email or on-screen receipt) and timestamp.
- Copies of any correspondence with Basemap support, including sent emails to service@basemap.com.
Common mistakes
Assuming uninstall cancels subscription
Many users mistakenly uninstall the app thinking that removes the subscription. It does not; the payment continues until you cancel at the subscription source.
Always check your App Store or Google Play subscription list and your website account settings.
Canceling in the wrong place
Cancelling inside the Basemap app will not stop App Store-managed subscriptions. Conversely, cancelling via App Store won’t delete your Basemap account or stored data.
Identify where you purchased the subscription (App Store, Google Play, or website) and cancel there.
Comparative recap
Quick comparison
The table below summarizes cancellation routes, refund likelihood and key notes for each purchase channel.
How to choose the right route
Use the channel where you originally purchased the subscription to cancel. Keep evidence for any disputes.
| Channel | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID Subscriptions in the App Store | Low - refunds handled by Apple | Basemap app cannot cancel App Store subscriptions |
| Google Play (Android) | Cancel via Google Play → Subscriptions → Cancel | Low - refunds handled by Google Play | Uninstalling does not cancel subscription |
| Web (Basemap website) | Cancel via account settings on the Basemap website or request via email | Low to medium - case-by-case discretionary refunds possible | Cancelling in settings stops future renewals; request account deletion separately |
After cancelling
Immediate actions
- Save cancellation confirmation and note the end date of your paid access.
- Check bank or card statements to ensure no further charges recur after the billing period ends.
If charges continue
- Contact the platform (Apple/Google) or your payment provider to dispute unauthorized recurring charges.
- Use your saved evidence (screenshots, emails) when disputing charges or when contacting consumer authorities.
Address
Known mailing address
3143 S 840 E, Saint George, UT 84790, USA
Other entity locations (informational)
Public records show Basemap has listings or offices associated with Bothell, WA and a UK registered entity name; use the website or support channels to confirm the correct contact for your account.