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Cancel BRAINABLE
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Cancellation service #1 in India
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Brainable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Brainable: Easy Method
What is Brainable
Service overview
Brainable is a subscription-based online brain-training platform offering interactive games and assessments to improve cognitive skills.
The service delivers personalized exercises via web and mobile apps and requires a paid subscription for full access.
Where it is offered
Brainable is available through its web service and through mobile app stores (Apple App Store and Google Play).
Billing and cancellation options depend on whether the purchase was made on the web, via Apple, or via Google Play.
How to cancel Brainable
Cancel web purchases (Brainable account)
- Use the Brainable Help Center cancellation flow (bot-assisted) to request cancellation.
- If you prefer, email support@brainable.com to request cancellation from the web account.
- For more details on the web cancellation steps see this guide: Web cancellation instructions.
Cancel on iOS and Android
- iOS (App Store): Go to Apple ID > Subscriptions > Brainable > Cancel Subscription. Apple manages billing and refunds.
- Android (Google Play): Open the Google Play Store app > Menu > Subscriptions > Brainable > Cancel subscription. Google manages billing and refunds.
- If you purchased through an app store, cancel through that store to stop future charges.
What happens when you cancel
Access after cancellation
If you cancel a web subscription, access typically continues until the end of your current billing cycle.
For app-store subscriptions, access rules depend on Apple/Google and usually continue until the paid period expires.
Data and account status
Cancelling a subscription usually stops renewal but may not delete your account or personal data automatically.
Contact support@brainable.com if you need account deletion or specific data-removal actions after cancellation.
Will I get a refund?
Web purchases
- Brainable reportedly offers a 30-day money-back guarantee for web purchases if you contact support within 30 days.
- Contact support@brainable.com promptly and keep your order details to request a refund or clarification.
App Store and Google Play purchases
- Refunds for purchases made through Apple or Google are governed by Apple’s and Google’s refund processes respectively.
- To request a refund for an app-store purchase, use Apple or Google’s official refund request flow rather than Brainable support.
Brainable plans and pricing
Pricing availability
No official INR pricing for Brainable in India was found in verified sources for 2024/2025.
Older references show USD pricing historically, but current local prices are not publicly verified.
How to get current pricing
Contact Brainable support or check the App Store / Google Play listing from your device for the most up-to-date local pricing.
If you need exact current pricing for India, reach out to support@brainable.com from your registered account email.
| Plan | Price | Notes |
|---|---|---|
| Standard / Premium | Contact for pricing | Current INR or regional pricing not available in verified sources |
Your consumer rights in India
General position
There is no explicit reference to an India-specific statutory 14-day digital-refund rule for Brainable in verified sources.
Indian digital consumers generally rely on the vendor or platform (Apple/Google) refund policies for online subscriptions.
Options if issues arise
- Consider requesting a chargeback or refund through your payment provider or bank if you face unauthorised charges.
- You can file a complaint with consumer forums or seek assistance from the National Consumer Helpline if required.
Customer experiences
Positive feedback
Some users report enjoying Brainable’s tests and games and leave positive reviews mentioning good content and engagement.
Positive reviews are present but are fewer compared with negative reports in public review listings.
Negative feedback and common complaints
- Many complaints allege unexpected billing, hidden subscriptions, difficulty cancelling, and unresponsive support.
- Public review sources show several users reporting paywalls after a “free” test and unresolved support cases.
For review examples see: Trustpilot and Sitejabber.
Documentation checklist
What to prepare before contacting support
- Order or invoice number for the subscription charge.
- Email address or account ID used to sign up.
- Date(s) of charge, payment method, and screenshots of billing entries if available.
Additional documents for escalations
- Correspondence with Brainable support (emails, chat logs).
- Bank or card statements showing disputed transactions if you pursue a chargeback.
Common mistakes
Not cancelling in the right place
Many users try to cancel via Brainable after purchasing through Apple or Google; this does not stop app-store renewals.
Always cancel subscriptions in the store (Apple ID or Google Play) when your purchase was made there.
Missing documentation and deadlines
Failing to keep order details, receipts, or support messages makes refunds and escalations harder.
Delaying a refund request past a reported 30-day window for web purchases may reduce chances of a refund.
Comparative recap
Quick comparison by purchase channel
The table below summarizes cancellation and refund responsibility by channel for easy reference.
Use it to identify where to cancel and who handles refunds.
| Purchase channel | How to cancel | Who handles refunds |
|---|---|---|
| Web (direct on Brainable) | Help Center cancellation flow or email support@brainable.com | Brainable (reported 30-day money-back for web purchases) |
| iOS (App Store) | Apple ID > Subscriptions > Brainable > Cancel | Apple (use Apple refund process) |
| Android (Google Play) | Google Play Store > Menu > Subscriptions > Brainable > Cancel | Google (use Google refund process) |
After cancelling
Follow-up actions
- Keep confirmation of cancellation (email or screenshot) until the billing cycle ends and charges stop.
- Monitor bank/card statements for any further charges and save evidence for disputes if needed.
Helpful resources
Web cancellation and guidance: PostClic cancellation guide.
Read user reports and reviews for experience context: Trustpilot and Sitejabber.
Address
Corporate correspondence
Reported company address used in public listings: 311 N Robertson, Beverly Hills, CA 90211, United States.
For cancellations and support, use support@brainable.com as the primary contact channel.