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I hereby notify you of my decision to terminate the contract relating to the Buildbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Buildbox: Easy Method
What is Buildbox
Overview
Buildbox is a no-code game development platform that lets users create 2D and 3D games using drag-and-drop tools and templates.
It targets creators without programming experience and is offered as a subscription service with desktop software and companion mobile apps.
Who uses it
Beginners, rapid prototypers, and hobbyists commonly use Buildbox to make simple mobile games quickly.
Some users rely on available templates, community resources, and guides to speed up development.
How to cancel Buildbox
Direct (web) subscriptions
- Email Buildbox support at support@buildbox.com to request cancellation, or use your Buildbox account settings to request a downgrade/cancellation.
- State your account email, subscription plan, and request effective date for cancellation in the message.
Store-managed subscriptions (Apple / Google)
- If you purchased via the Apple App Store, cancel through your Apple account settings - Buildbox cannot cancel App Store subscriptions for you.
- If you purchased via Google Play, cancel through your Google Play account - Buildbox cannot cancel Google Play subscriptions for you.
What happens when you cancel
Access and renewal
After cancellation of a direct web subscription, automatic future renewals stop immediately.
Your account access continues until the end of the current paid billing period; you retain features until then.
Data and account status
Cancellation does not necessarily delete your account or project files; data retention depends on Buildbox policies and account settings.
Export your projects or back up critical files before any planned account changes to avoid data loss.
Will I get a refund?
Buildbox refund policy
Buildbox’s stated policy is that, except where prohibited by law, payments are non-refundable even after cancellation or downgrade.
This policy means cancellation does not automatically trigger a refund in most cases.
Store purchases and exceptions
- For App Store and Google Play purchases, refunds must be requested through Apple or Google and are processed under their respective rules.
- Legal exceptions may apply in some jurisdictions; in India, consumer protection rules can create additional remedies in certain cases.
Buildbox plans and pricing
Pricing availability
There is no official localized INR (₹) pricing for Buildbox Classic, Buildbox 3, Soundbox, or bundles for 2024 - 2025.
Listed software subscription prices appear in USD only; in-app purchases in companion mobile apps may show INR but are separate.
Contact for current pricing
Contact Buildbox sales/support or visit your Buildbox account for the most accurate, up-to-date pricing information.
| Plan | Period | Period | Notes |
|---|---|---|---|
| Buildbox desktop subscriptions | Contact for pricing | Contact for pricing | No official INR pricing publicly available |
| Buildbox companion in-app purchases | Varies (in-app prices may show INR) | Varies | Separate from desktop subscription |
Your consumer rights in India
Legal protections
Under Indian consumer law (Consumer Protection Act, 2019) and related e-commerce rules, sellers must disclose clear return and refund policies.
Refunds for defective or misdescribed services cannot be arbitrarily refused; timelines typically require reasonable processing (commonly 7 - 30 days).
Practical remedies
- If Buildbox refuses a lawful refund or fails to deliver the promised service, you may escalate via the National Consumer Helpline (1915) or file complaints through e-Daakhil or consumer forums.
- Keep evidence of purchase, correspondence, and service defects to support a complaint.
Customer experiences
Positive feedback
Users on platforms like Capterra India praise Buildbox for enabling rapid, no-code game creation and being beginner-friendly.
Templates, drag-and-drop tools, and community guides are commonly cited as helpful for prototyping.
Negative feedback
Common complaints include lack of refunds, absence of trial periods, bugs, crashes, limited customization, and poor support experiences.
Some reviewers report frustration over auto-renewals and difficulty obtaining refunds for unwanted charges.
Documentation checklist
Essential items to gather
- Account email and username associated with Buildbox.
- Order receipt(s) or invoice showing transaction date and amount.
- Subscription ID or plan name from your Buildbox account or payment provider.
- For App Store/Google Play purchases: store order ID, transaction emails, and screenshots from your purchase history.
Support evidence
- Copies of emails you sent to Buildbox support and any replies.
- Screenshots of billing charges, automatic renewals, and account subscription pages.
- Notes detailing the issue, dates, and steps already taken to resolve it.
Common mistakes
Assuming cancellation equals refund
Many users assume cancelling stops charges and immediately triggers a refund; Buildbox cancellation typically stops future renewals but does not guarantee refunds.
Always confirm refund eligibility before assuming money will be returned.
Not checking store vs direct subscriptions
Users sometimes contact Buildbox to cancel Apple/Google subscriptions that are store-managed; those must be cancelled through the respective store accounts.
Verify where you purchased the subscription and use the correct cancellation method to avoid missed steps.
Comparative recap
Quick feature comparison
The table below summarizes cancellation and refund characteristics for Buildbox direct subscriptions vs. store-managed purchases.
Notes on interpretation
Store-managed entries reflect that Apple/Google control refunds and cancellations for purchases made through their platforms.
“Contact for pricing” is used where official INR or published prices were not found.
| Feature | Buildbox (direct) | Apple App Store / Google Play | Period |
|---|---|---|---|
| How to cancel | Email support@buildbox.com or use account settings | Cancel via your Apple or Google account settings | N/A |
| Refunds | Generally non-refundable (except where law requires) | Refunds handled by Apple/Google per their policies | N/A |
| Access after cancellation | Access until end of paid period | Access depends on store terms; often until period end | N/A |
After cancelling
Immediate steps
- Save receipts and confirmation of cancellation for your records.
- Export or back up any projects or assets you need before access ends.
Where to learn more
For a practical walkthrough of cancel policies and steps, see a third-party guide summarizing Buildbox cancellation: Cancel Buildbox (Postclic).
For user reviews and community feedback, see Buildbox reviews on Capterra India: Buildbox reviews (Capterra India).
Address
India contact address (local listing)
416, ORBIT Rajpath Rangoli Road, Nr. Pandit Dindayal Upadhyay Auditorium, Bodakdev, Ahmedabad-380054, India
Notes about corporate address
The Buildbox parent company (AppOnboard, Inc.) is based in the United States; the local address above is an India listing and may not represent the software publisher's corporate headquarters.
For support or billing matters, use the support email listed earlier or the contact mechanisms in your Buildbox account.