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I hereby notify you of my decision to terminate the contract relating to the Camscanner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Camscanner: Easy Method
What is CamScanner
Overview
CamScanner is a mobile app that lets you scan documents with your phone camera, convert images to PDF or JPG, and manage digital files.
The app offers free features and a paid premium subscription that unlocks advanced tools and removes limits and ads.
Where subscriptions come from
Subscriptions are purchased either through the Apple App Store (iOS), Google Play Store (Android), or directly via CamScanner’s website.
How you cancel and where you request refunds depends on which channel you used to buy the subscription.
How to cancel CamScanner
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then Subscriptions; find CamScanner and tap Cancel Subscription.
- Cancelling stops auto-renewal; you keep premium access until the current billing period ends.
Cancel via Google Play Store (Android)
- Open the Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions → CamScanner → Cancel subscription.
- Cancellation stops auto-renewal; premium access remains until the period ends.
Cancel direct / web subscriptions
- There is no automated cancel button for direct purchases on CamScanner’s web service.
- Email CamScanner support (for example support@intsig.com or the app feedback email) with your account and purchase details to request cancellation.
- Keep confirmation emails and transaction IDs for your records when you request cancellation.
What happens when you cancel
Access after cancellation
When you cancel an auto‑renewing subscription, you usually retain premium features until the end of the paid billing period.
After the period ends, your account reverts to the free tier and premium features are removed.
Account and data retention
Cancellation typically does not delete your CamScanner account or any uploaded documents.
If you want your account or data deleted, you must request that separately from support.
Will I get a refund?
Refunds through app stores
- Google Play: Refunds must be requested via Google; they are generally possible within about 48 hours of purchase. Later refunds are unlikely unless for technical issues or special circumstances.
- Apple App Store: Request refunds through Apple’s Report a Problem; Apple determines eligibility and CamScanner cannot directly issue App Store refunds.
Refunds for direct/web purchases
- Direct purchases via CamScanner’s website are generally non‑refundable except at the developer’s sole discretion.
- Partial or mid‑cycle refunds are rare for direct subscriptions; keep purchase records when disputing charges.
CamScanner plans and pricing
Notes on listed prices
Prices below reflect App Store listings in India and may vary between differently listed CamScanner apps.
Promotions, display bugs, or alternate developer listings can cause price discrepancies in user reports.
Current common plans (informational)
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Weekly Subscription (iOS App Store) | ₹499 | Weekly | Premium features via in‑app purchase |
| Monthly Subscription (iOS App Store) | ₹299 | Monthly | Premium features via in‑app purchase |
| Yearly Subscription (iOS App Store) | ₹2,999 | Yearly | Premium features via in‑app purchase |
| Yearly Subscription - lower tier (iOS App Store) | ₹599 | Yearly | Alternate premium tier via in‑app purchase |
| Monthly Premium Access (other CamScanner listing) | ₹299 | Monthly | Premium access via in‑app purchase |
| Annual Premium Access (other CamScanner listing) | ₹999 | Yearly | Premium access via in‑app purchase |
Your consumer rights in India
Relevant protections
Indian consumers may have recourse under the Consumer Protection Act for unfair trade practices or incorrect billing.
Store and payment providers also offer dispute mechanisms independent of the app developer.
Practical steps for Indian users
- If an app store denies a refund, contact your bank for a chargeback or file a complaint with the relevant consumer forum.
- Keep receipts, subscription screenshots, cancellation confirmations, and support correspondence as evidence.
Customer experiences
Positive feedback
Many users praise CamScanner’s convenience, document conversion, and the ability to save files as PDF or JPG.
Some reviewers say the app can replace other scanning tools due to its feature set.
Negative feedback
Complaints include unexpected charges after deleting the app or cancelling trials and difficulty obtaining refunds.
Users report delays or unhelpful responses from support, and occasional problems with account deletion or feature access after purchase.
Documentation checklist
What to gather before contacting support
- Order/transaction ID from the App Store, Play Store, or payment receipt for web purchases.
- Account email or username used with CamScanner and the device type (iOS / Android / Web).
- Dates: purchase date, trial start/end date, and cancellation date if applicable.
Additional useful items
- Screenshots showing the subscription in your store account and any error messages.
- Copies of any support emails, responses, or refund rejection notices.
Common mistakes
Assuming app deletion cancels subscription
Deleting the CamScanner app does not cancel App Store or Play Store subscriptions.
You must cancel via the store’s subscription management to stop auto‑renewal.
Not checking which channel billed you
Users sometimes contact CamScanner support when the charge was made by Apple or Google; refunds must follow the store’s process.
Verify whether the charge came from the App Store, Google Play, or directly from CamScanner before filing disputes.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund route | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via Settings → Subscriptions on your device | Request via Apple Report a Problem | Premium until billing period ends |
| Google Play Store (Android) | Cancel via Play Store → Payments & subscriptions → Subscriptions | Request via Google Play refund process (often within ~48 hours) | Premium until billing period ends |
| Web / direct purchase | Email CamScanner support with account and purchase details | Generally non‑refundable; refunds at developer discretion | Premium until period ends unless developer agrees otherwise |
How to choose your route
Follow the cancellation and refund route that matches where you bought the subscription.
Store purchases use store disputes; web purchases require contacting CamScanner support directly.
After cancelling
Verify cancellation
- Check the subscription section in your App Store or Play Store account for the cancelled status and end date.
- Keep any cancellation confirmation emails or screenshots as proof.
If you still see charges or need help
- Contact the store first (Apple or Google) for App Store/Play Store purchases.
- For direct purchases, email CamScanner support (for example support@intsig.com or the feedback/support email shown in the app) and include your documentation.
Address
Developer address
CamScanner / INTSIG contact address (for reference):
11F, Building A, Yunlifang, 1268 Wanrong Road, Jing’an District, Shanghai, China
Support contact reminder
Use your app’s Help or Contact Us feature to find the most relevant support email inside the app if different from the addresses listed above.
Keep all correspondence and receipts when escalating disputes or filing consumer complaints.