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Candy Ai

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India

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Termination letter drafted by a specialized lawyer
Sender
Candy Ai Cancel Subscription | Postclic
Candy Ai
EverAI Limited, 56 Central Business Centre, Triq Is‑Soll
Santa Venera SVR Malta
support@candymail.ai
Cancellation of Candy Ai contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Candy Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Candy Ai
EverAI Limited, 56 Central Business Centre, Triq Is‑Soll
Santa Venera SVR , Malta
support@candymail.ai
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Candy Ai. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Candy Ai: Easy Method

What is Candy Ai

Overview

Candy Ai is a subscription-based AI service that creates personalized digital candy recipes and interactive character experiences. The platform offers in‑app purchases for premium access and token packs for content.

Primary features

Users can customize flavors and types while the AI suggests enhancements and interactive content. Subscriptions and token purchases are handled through the app stores and the service’s account system.

How to cancel Candy Ai

Cancel from the app (recommended)

  • Open the Candy Ai app and go to your profile or settings area.
  • Find the subscription or plan section and choose "Change Plan" or "Unsubscribe."
  • Confirm the cancellation in the app; keep any confirmation screenshot or email.

Cancel via support channels

  • Use the app’s "Contact Us" or support/ticket feature if available to request cancellation.
  • If you use Discord, open a support ticket in the official support/contact area to request help with cancellation.
  • Do not rely on deleting the app to stop billing; follow one of the formal cancellation methods above.

What happens when you cancel

Access after cancellation

Cancelling a Candy Ai subscription stops future renewals but does not immediately remove access. You retain access until the end of the current paid billing period.

Billing and prorating

Per Candy Ai's terms, cancellations do not automatically trigger prorated refunds for unused time in the billing period. Charges already incurred generally remain.

Keep records of the cancellation confirmation in case you need to dispute future charges.

Will I get a refund?

Candy Ai refund policy (general)

Candy Ai’s published refund policy states that refunds are generally not provided for purchases made via the website or app.

See Candy Ai’s official support article for the provider’s stated refund approach.

Exceptions and regional rules

  • The service’s Terms of Service note a 14‑day withdrawal (cooling‑off) right for EU/UK initial purchases under certain conditions; this right typically does not apply to renewals.
  • Specific refund exceptions, if any, are governed by Candy Ai’s terms and support decisions, not by general expectations.

Candy Ai plans and pricing

Pricing summary

The table below lists the iOS App Store prices available in India at the time of the last available data crawl. These are in‑app purchase prices shown on the App Store.

Notes about pricing

  • Prices are subject to change by the app store and the developer.
  • If you purchased through a different platform or region, local prices may differ.
Plan Price (INR) Period Features
1‑Month SVIP (iOS App Store) ₹1,499 Monthly SVIP access via in‑app purchase on iOS
1‑Week SVIP (iOS App Store) ₹499 Weekly SVIP access via in‑app purchase on iOS
3‑Month SVIP (iOS App Store) ₹2,999 Quarterly SVIP access via in‑app purchase on iOS
6‑Month SVIP (iOS App Store) ₹4,999 Semi‑Annual SVIP access via in‑app purchase on iOS
1‑Year SVIP (iOS App Store) ₹9,900 Annual SVIP access via in‑app purchase on iOS
Lifetime SVIP (limited time) (iOS App Store) ₹29,900 Lifetime SVIP access via in‑app purchase on iOS
Lifetime SVIP (regular) (iOS App Store) ₹99,900 Lifetime SVIP access via in‑app purchase on iOS
Token Packs (iOS App Store) ₹1,999 to ₹6,900 One‑time In‑app purchase of coins/tokens for content

Your consumer rights in India

General position

Under Indian consumer protection practice, purely digital subscription services typically do not carry a statutory 14‑day cooling‑off right like some jurisdictions provide for distance sales of goods.

Practical advice for India-based users

  • Assume refunds are limited to what the provider voluntarily offers in its terms or support policy.
  • Cancel proactively before the next billing date to avoid unwanted renewals.
  • Retain receipts, app‑store purchase records and cancellation confirmations for any disputes.

Customer experiences

Positive feedback

Some users praise Candy Ai for immersive character depth, frequent updates and a strong "companion" feel. Support has been reported as responsive in certain cases.

Negative feedback

Common complaints include high costs related to tokens, repetitive AI behaviour, memory limitations and occasional billing concerns reported by users.

Public user reviews and discussions reflect a mixed experience; read reviews and weigh trial usage before committing to longer plans.

Documentation checklist

What to collect before contacting support

  • App‑store purchase receipt or order ID (Apple/Google receipt).
  • Account email or username used with Candy Ai.
  • Screenshots of subscription status and any in‑app cancellation screens.
  • Support ticket ID or message thread if you have already contacted support.

Why documentation helps

  • Proof of purchase speeds up verification and dispute resolution.
  • Records help when requesting refunds or contesting unexpected charges.

Common mistakes

Deleting the app without cancelling

Deleting the Candy Ai app does not stop subscription billing. You must cancel through the app’s subscription settings or the app‑store subscription management.

Waiting too long to cancel

Cancel after checking your next billing date. Waiting until after a renewal can result in another charge that may be non‑refundable under the provider’s policy.

Comparative recap

Quick side‑by‑side

Use this table to quickly compare the important service practices relevant to cancellation and refunds.

Item Cancel process Refund availability Access after cancel
General Cancel in app or via support/Discord ticket Generally no refunds (see support policy) Access remains until end of paid period
App‑store purchases Manage via App Store / in‑app settings Subject to provider/app‑store rules Access until billing period ends
EU/UK (special) Same cancellation methods 14‑day withdrawal right may apply for initial purchase Terms may allow prorated reimbursement in EU/UK cases

After cancelling

Confirmations to keep

  • Save cancellation confirmation emails or screenshots from the app.
  • Check your next billing date to confirm no further charges occur.

Helpful official links

Address

Registered address

EverAI Limited, 56 Central Business Centre, Triq Is‑Soll, Santa Venera SVR 1833, Malta.

Notes about contacting the company

Company contact and jurisdiction details may also reference a UK registered entity in some documentation; use official support channels for account issues.

Similar cancellation services

FAQ

To cancel your Candy Ai subscription from the app, open the app, go to your profile or settings, find the subscription section, select 'Change Plan' or 'Unsubscribe,' and confirm the cancellation. Remember to keep a screenshot or email confirmation as proof.

Yes, you can cancel your Candy Ai subscription through support channels. Use the app's 'Contact Us' feature or submit a support ticket via Discord. Ensure you keep proof of your cancellation request.

After cancelling your Candy Ai subscription, you will retain access to the service until the end of your current paid billing period, even though future renewals will stop.

Candy Ai generally does not provide refunds for subscriptions. However, if you are in the EU/UK, you may have a 14-day withdrawal right for initial purchases, but this typically does not apply to renewals.

To cancel a Candy Ai subscription purchased through the App Store, you need to manage your subscription via the App Store settings. Follow the App Store's cancellation process and keep proof of your cancellation.