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Cancel CCLEANER
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I hereby notify you of my decision to terminate the contract relating to the Ccleaner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation CCleaner: Easy Method
What is Ccleaner
Overview
Ccleaner is a system optimisation and privacy tool that removes unnecessary files, clears browsing data, and offers utilities such as registry cleaning, software updating and device maintenance.
It is offered as free and paid editions across Windows, macOS, Android and iOS, with paid tiers providing additional features and priority support.
Where it is sold
Ccleaner is available directly from the vendor online and via app stores and third‑party resellers in India.
Purchase channels affect how cancellations and refunds must be handled, so save your invoice or purchase confirmation.
How to cancel Ccleaner
Cancel via Web (direct from CCleaner/Avast)
- Locate your purchase confirmation email or invoice to identify the correct Avast/CCleaner order.
- Contact CCleaner/Avast support following the cancellation instructions supplied in the purchase documentation.
- Cancelling stops future renewals; you will retain access until the paid period ends.
Cancel via app stores or resellers
- Google Play (Android): Cancel through Google Play Subscriptions in your Google account settings.
- App Store (iOS): Manage and cancel subscriptions through your Apple ID subscriptions; CCleaner cannot cancel App Store charges for you.
- Resellers/physical stores: Contact the reseller directly; CCleaner does not process cancellations for third‑party sales.
What happens when you cancel
Access and renewal
When you cancel a subscription with Ccleaner, future auto‑renewals are stopped but your paid access remains active until the end of the current billing period.
For annual or monthly plans you keep the remaining time; there is no immediate service termination unless specified by the seller.
Data and settings
Cancellation does not automatically remove local app data or settings from your device; uninstalling the app is a separate step.
Back up any custom settings, licence keys or important data before uninstalling if you may need them later.
Will I get a refund?
Direct purchases and Google Play
- Direct web purchases and Google Play purchases are eligible for a 30‑day money‑back guarantee if requested within 30 days of purchase.
- After 30 days, annual renewals may be refunded on a prorated basis for the unused portion in some cases.
App Store and resellers
- App Store (iOS): CCleaner cannot issue refunds; you must request refunds via Apple's 'Report a Problem' or App Store billing support.
- Resellers/physical stores: CCleaner does not provide refunds for third‑party purchases; contact the reseller for any refund request.
Ccleaner plans and pricing
Pricing overview
The table below lists known in‑app prices from the Indian App Store and representative reseller prices for Windows licences.
Prices shown are as provided and may include taxes where listed by the seller.
| Plan | Price | Period | Features |
|---|---|---|---|
| CCleaner Subscription (iOS) - Weekly | ₹499 | Weekly | In‑app subscription (cleaner, vault, media/contact cleanup) |
| CCleaner Subscription (iOS) - Monthly | ₹399 | Monthly | In‑app subscription for iOS |
| CCleaner Subscription (iOS) - Annual Offer | ₹2,299 | Annual | Limited‑time annual in‑app subscription offer for iOS |
| CCleaner Subscription (iOS) - Lifetime (various) | ₹3,999 - ₹5,900 | Lifetime | One‑time lifetime in‑app purchase options for iOS |
| CCleaner Professional - 1 Year, 1 Device (Moglix) | ₹594 | Annual | Email delivery licence for Windows (single device) |
| CCleaner Pro Plus - 1 Year, 3 Devices (Moglix) | ₹792 | Annual | Email delivery licence for Windows (up to 3 devices) |
| CCleaner Professional Plus - 1 Year, 3 PCs (Official Reseller) | ₹2,499 | Annual | One‑year licence, up to 3 PCs, includes file recovery and updater |
| CCleaner Professional - 1 Year, 1 PC (Official Reseller) | ₹1,550 | Annual | One‑year licence, single PC, premium support |
| CCleaner Professional Plus - 2 Year, 3 PCs (Official Reseller) | ₹3,700 | 2‑Year | Two‑year licence, up to 3 PCs, includes premium support |
| CCleaner Pro - 1 Year, 1 Device (Nilgiri Stores) | ₹3,375 | Annual | Pre‑order one‑year global official licence for 1 PC |
| CCleaner Professional - 1 PC, 1 Year (Nilgiri Stores) | ₹2,745 | Annual | One‑year global licence for single PC |
| CCleaner Professional (Softnev) | ₹5,985 | Annual | One‑year licence, 1 device |
Your consumer rights in India
Cooling‑off and refund rights
Under India’s Consumer Protection Act, 2019, consumers generally have a 14‑day cooling‑off period for digital and remote sales and may claim a full refund during that period.
Even if a vendor offers a different policy, statutory rights may still apply in India.
Escalation and enforcement
If a vendor does not honour statutory rights, you may approach the Central Consumer Protection Authority (CCPA) or local consumer dispute redressal forums for resolution.
Keep purchase evidence, correspondence and transaction IDs when filing a complaint to speed up investigation.
Customer experiences
Positive feedback
Many users praise Ccleaner for being user‑friendly, effective at removing junk files, and useful utilities such as registry cleaning and duplicate detection.
Long‑time users often cite its simplicity and the perceived speed improvements after cleaning.
Negative feedback
Complaints include forced updates, broken or missing features, occasionally destructive behaviour reported by some users, and confusing licence types (one‑time vs subscription).
Other issues noted are difficulties cancelling, unexpected charges, UI changes and variable support responsiveness.
Documentation checklist
What to gather before you cancel
- Purchase confirmation email or invoice showing order number and seller.
- Transaction ID (from Google Play or payment receipt) and the email used for purchase.
- Subscription account details (Apple ID, Google account, vendor account) and licence key if applicable.
What to include in refund requests
- Clear statement of cancellation and refund request, with purchase date and reason.
- Attach proof of purchase and any relevant correspondence with support.
- If disputing EULA changes, include the date you received notice and that you object within the allowed window.
Common mistakes
Not checking the purchase channel
Many users expect CCleaner to cancel App Store or reseller purchases, but those channels require cancellation through Apple, Google or the reseller.
Always verify which vendor billed you before contacting support.
Missing required transaction details
Requests without a transaction ID, purchase email or invoice often delay processing or are rejected by support teams.
Retrieve the correct transaction details from your purchase receipt or payment provider before submitting a refund request.
Comparative recap
Channel comparison
| Feature | Direct Web (CCleaner/Avast) | Google Play (Android) | App Store (iOS) | Resellers / Physical Stores |
|---|---|---|---|---|
| Who cancels | CCleaner/Avast support | Google Play account subscriptions | Apple App Store / Apple ID | Reseller handles cancellations |
| Refund window | 30 days money‑back for direct purchases | 30 days eligible; need Transaction ID for refund request | Handled by Apple (CCleaner cannot refund) | Subject to reseller policy; CCleaner does not refund |
| Prorated refunds after initial window | Possible for unused annual portion | Possible; provide Transaction ID | Depends on Apple policies | Depends on reseller terms |
After cancelling
Next steps
Keep your purchase confirmation and any cancellation reference number for future queries or disputes.
Uninstall the app if you no longer need it and remove any stored licence keys from the device if you plan to transfer or resell the licence.
If you still have issues
If a refund or cancellation is not honoured, retain all correspondence and escalate to the payment provider or consumer forums in India.
For statutory disputes, the Central Consumer Protection Authority (CCPA) and local consumer forums are possible escalation routes.
Address
Registered office
Piriform Inc, 590 Madison Avenue, 21st Floor, New York, New York 10022, United States.
Use the address on invoices or the purchase confirmation to confirm the invoicing entity when contacting support.
Contact advice
Do not rely solely on generic search results for support contacts; use the seller details shown on your invoice or app store purchase record.
Keep copies of all messages and receipts when seeking refunds or filing consumer complaints.