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I hereby notify you of my decision to terminate the contract relating to the Centrobill service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Centrobill: Easy Method
What is Centrobill
Overview
Centrobill is a third-party subscription billing and payment processing service used by merchants to manage recurring charges and memberships.
It acts as a payment processor rather than a merchant-facing store, so subscriptions billed by Centrobill may not appear in mobile app subscription lists.
How it is used
Merchants integrate Centrobill to automate invoicing, recurring billing, and payment collection for their services or memberships.
Centrobill’s website and terms describe its role as a processor; refunds and product returns are typically governed by the merchant.
How to cancel Centrobill
Cancel via Centrobill site (recommended)
- Open your mobile browser and go to the Centrobill site or the merchant link that references Centrobill.
- Use the "Find My Purchase" tool on Centrobill's site - enter the email used for the purchase or the card digits (first 6 and last 4).
- Select the active subscription and tap "Cancel Recurring." Confirm on-screen prompts to complete cancellation.
Alternative cancellation methods
- Use Centrobill’s cancellation/contact form where available; after submission you typically retain access until the end of the paid billing period.
- If the above fails, contact the merchant that charged you or your bank/card provider to dispute future charges or request a stop.
What happens when you cancel
Access and billing
Cancellation generally stops future recurring charges but does not retroactively refund paid membership fees.
You typically retain access until the end of the current billing period after cancellation.
Data and account status
Centrobill’s role is primarily payment processing; account data and service access policies are controlled by the merchant you purchased from.
If you need data or account closure with the merchant, contact that merchant directly after cancelling billing.
Will I get a refund?
Centrobill’s published policy
Centrobill’s Terms state membership fees are non-refundable once you cancel and that you remain liable for charges until termination.
Centrobill processes transactions and disclaims responsibility for merchant-managed refunds or returns.
See Centrobill’s terms: centrobill.com/terms.
Exceptions and next steps
- Refunds for physical goods are governed by the merchant’s return policy; contact the merchant directly.
- If you believe a charge is fraudulent or incorrect, contact your card issuer promptly to dispute the charge.
- Centrobill’s terms do not expressly provide a statutory cooling-off right; consumer statutory rights in your country may still apply.
Centrobill plans and pricing
Official pricing availability
No official India-specific INR pricing is published on Centrobill’s site or its official terms.
Because Centrobill is a processor, merchants usually set the subscription price you pay; confirm pricing with the merchant.
Contact for pricing
| Plan | Price | Period | Features |
|---|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing | Pricing set by merchant; confirm before purchase |
Your consumer rights in India
Statutory protections
Indian consumers are protected under the Consumer Protection Act, 2019 and related e-commerce rules that provide remedies for defective goods, unfair trade practices, and certain return rights.
Some e-commerce rules include short return windows for goods; these rights apply against merchants, not the payment processor alone.
Practical steps if you face problems
- Contact the merchant first for refunds or returns - Centrobill typically processes payments only.
- If unresolved, contact your bank/card issuer to dispute unauthorized or continuing charges.
- If necessary, escalate to consumer forums, the National Consumer Helpline, or file a complaint under the Consumer Protection Act.
Customer experiences
Positive feedback
Some users report Centrobill works as intended for processing payments and handling subscriptions without issues.
For example, a Trustpilot reviewer in Feb 2024 said it “took care of the payment” for them: Trustpilot review.
Negative feedback and common complaints
- Many reviews allege difficulty cancelling, unexpected or continuing billing, and poor customer support.
- Reddit and other forums include reports of unclear cancellation workflows and problems removing saved card data.
- If you encounter these issues, document transactions and contact your bank or the merchant immediately.
Documentation checklist
Essential items to collect
- Order confirmation email and any merchant receipts.
- Transaction IDs, date and amount of charges, and last 4 / first 6 card digits used.
- Screenshots of the Centrobill "Find My Purchase" result or cancellation confirmation.
Optional supporting evidence
- Copies of any chat, email, or support tickets with the merchant or Centrobill.
- Bank statements showing the charges you wish to dispute.
- Records of attempts to cancel (dates, screenshots, form submissions).
Common mistakes
Assuming mobile app subscription lists show Centrobill charges
Centrobill is a third-party processor and often does not appear in Apple/Google subscription settings.
Users who try to cancel via app-store subscription menus may miss the Centrobill-managed subscription.
Not contacting the merchant first
Because Centrobill processes payments for merchants, refunds and product issues are usually resolved by the merchant.
Skipping contact with the merchant can delay refunds or make disputes harder to resolve with banks or regulators.
Comparative recap
Quick comparison
| Aspect | Centrobill (processor) | Merchant | Payment provider / Bank |
|---|---|---|---|
| How to cancel | Cancel via Centrobill site or cancellation form. | Request cancellation/refund directly from the merchant. | Block future charges or dispute transactions via the bank. |
| Refund policy | Terms state membership fees are non-refundable (processor role). | Merchant-controlled; may offer refunds/returns per their policy. | Can reverse fraudulent or unauthorised charges after dispute. |
| Contact for issues | centrobill.com/terms | Merchant contact details (from receipt or confirmation). | Your card issuer or bank customer service. |
After cancelling
Immediate next steps
- Save or screenshot the cancellation confirmation and any reference number.
- Monitor your card statement for any unexpected post-cancellation charges.
Helpful links
- Centrobill Terms: https://centrobill.com/terms/
- Cancellation guide referencing Centrobill: How to cancel Centrobill
- Centrobill cancellation article (support): Cancel Centrobill (support)
Address
Registered address (public)
Centrobill lists a headquarters address as: 253 Main Street, Matawan, NJ 07747, USA.
Contact note
For billing or merchant-specific questions, check the merchant receipt or confirmation for contact details; Centrobill primarily acts as the payment processor.