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Checkmyfile

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Termination letter drafted by a specialized lawyer
Sender
Cancel Checkmyfile Easily | Postclic
Checkmyfile
20-21 Lemon Street
Truro United Kingdom
complaints@checkmyfile.com
Cancellation of Checkmyfile contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Checkmyfile service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Checkmyfile
20-21 Lemon Street
Truro , United Kingdom
complaints@checkmyfile.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Checkmyfile. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Checkmyfile: Easy Method

What is Checkmyfile

Overview

Checkmyfile is a UK-based subscription service that provides users access to their credit reports and monitoring from the major credit reference agencies.

The service is designed to help users track credit file changes, spot errors, and prepare for lending applications such as mortgages.

Key features

Checkmyfile aggregates information from multiple credit reference agencies into a single report for convenience.

It offers ongoing monitoring, bespoke daily-updated reports, and account messaging for customer support.

How to cancel Checkmyfile

Cancel via your Checkmyfile account (recommended)

  • Sign in to your account on desktop or mobile.
  • Click your initials → Billing → Cancel, then confirm the cancellation.
  • You will receive an email and a secure message in your account confirming the cancellation.
  • Reference: How do I manage my subscription?

Other cancellation methods

  • Email: send your cancellation request to help@checkmyfile.com from the account email address.
  • Secure message: send a cancellation request via the account "Conversations" messaging area.
  • Phone: call during UK office hours (Mon - Fri 09:00 - 17:00) on 01872 304050 to request cancellation.
  • See contact options: Contact us

What happens when you cancel

Access after cancellation

If you cancel during a free trial, access to the service ends immediately in most cases.

If you cancel a paid subscription, access typically continues until the end of the paid-for period you have already paid for.

Renewal and billing

Cancellation prevents future renewals but does not usually trigger a refund for unused time unless a statutory or vendor-specific exception applies.

Keep confirmation emails or secure messages as proof of cancellation and the cancellation date.

Data and account retention

Your account data and messages may be retained according to Checkmyfile's terms and privacy policy.

Contact Checkmyfile if you want details about data retention or account deletion.

Will I get a refund?

Refund policy summary

Payments for bespoke, daily-updated reports are generally not refundable and unutilised periods are not refunded under Checkmyfile's terms.

See the vendor policy for non-refundable bespoke services: What happens after cancellation?

Statutory rights and exceptions

  • You have a statutory right to cancel within 14 calendar days under the firm’s terms (see FCA CONC references in their Terms).
  • If Checkmyfile cannot obtain information from a credit reference agency after reasonable attempts, a proportionate refund will be issued within 14 days of application.
  • For full terms: Checkmyfile Terms

Checkmyfile plans and pricing

Pricing overview

No official INR pricing is published on Checkmyfile's official help pages. Reported figures below are user-reported and may be incorrect.

If you need definitive pricing for your account, contact Checkmyfile support before subscribing.

Plan Price Period Features
Monthly ₹99 (user-reported) Monthly User-reported; may be incorrect display
Annual ₹6800 (user-reported) Annual User-reported; suspected to be incorrect pricing
Annual (corrected view) ₹390 (user-reported correction) Annual App pop-up correction reported by users; accuracy not verified

Important pricing note

These figures originate from user reports and app UI inconsistencies; Checkmyfile does not publish official INR pricing on its site.

For authoritative pricing, contact Checkmyfile support via their official channels.

Your consumer rights in India

General consumer protection options

If you are based in India and have a dispute, you can raise the issue with your bank (for unauthorised charges), and with local consumer protection forums for contractual complaints.

Keep written evidence of communications, transaction dates, and cancellation confirmations to support any complaint or chargeback request.

Cross‑border limitations and practical steps

Checkmyfile is a UK company; some Indian consumer protections may not directly apply to cross-border contracts.

Practical steps: contact Checkmyfile first, seek chargeback from your payment provider if necessary, and consult local consumer authorities or legal advice for formal complaints.

Customer experiences

Positive feedback

  • Many users praise ease‑of‑use and comprehensive reports combining Experian, Equifax and TransUnion.
  • Reviewers commonly note that cancellation is straightforward and paid access continues until the end of the paid period.
  • Recent reviewers called the service "easy and useful" and "very user friendly."

Common complaints

  • Frequent complaints include no warning before a free trial ends, unclear charge dates, and refunds being refused.
  • Some users raised concerns about subscription cost and occasional payment-related problems.

Documentation checklist

Account and transaction records

  • Account email and username used to subscribe.
  • Payment receipts, transaction dates, and last four digits of the card used.
  • Evidence of trial start and any trial communications.

Communications and proof

  • Confirmation email or secure message showing cancellation.
  • Copies/screenshots of the subscription page or billing tab showing plan details.
  • Any responses from Checkmyfile support, and timestamps of phone calls if used.

Common mistakes

Not checking trial end dates

Many customers miss the end date of a free trial and are surprised by the first charge.

Always note the trial expiry and set a reminder to cancel before the charge date if you do not wish to continue.

Insufficient evidence when requesting refunds

Failing to save confirmation messages or payment receipts makes dispute resolution harder.

Save all emails, secure messages, and screenshots before and after cancellation to support any refund claims.

Comparative recap

At a glance

The table below highlights Checkmyfile's key characteristics compared with a typical credit monitoring service.

Use it to assess cancellation methods, data coverage and refund considerations.

Item Checkmyfile Typical credit monitoring service
Credit agencies covered Multiple agencies (Experian, Equifax, TransUnion) Varies; may cover one or multiple agencies
Cancellation methods Account Billing tab, email, secure message, phone Usually account settings and support contact; varies by provider
Refund policy Bespoke daily reports non-refundable; 14-day statutory right and proportionate refunds if data unobtainable Policies vary; check vendor terms for trial, refunds and data availability

After cancelling

Confirmations to expect

After cancellation you should receive both an email and a secure message confirming the action when cancelled via the Billing tab.

If you cancelled by phone or email, follow up in writing and save the confirmation.

Next steps and helpful links

Address

Company address

Checkmyfile (head office): 20-21 Lemon Street, Truro, Cornwall TR1 2LS, United Kingdom.

Use this address for formal correspondence if required, noting Checkmyfile is a UK company.

Contact details and office hours

Phone (UK office hours Mon - Fri 09:00 - 17:00): 01872 304050.

Email support: help@checkmyfile.com. For more contact options see: Contact us

FAQ

To cancel your Checkmyfile subscription, sign in to your account, click your initials, go to Billing, select Cancel, and confirm. Keep proof of cancellation.

Yes, you can send your cancellation request to help@checkmyfile.com from the email associated with your account. Remember to keep a record of your request.

If you cancel during a free trial, access ends immediately. If you cancel a paid subscription, you retain access until the end of your billing period.

Refunds are generally not provided for bespoke reports. However, if you cancel within 14 days and meet certain conditions, you may be eligible for a proportionate refund.

Contact Checkmyfile directly to inquire about data retention and account deletion policies after cancellation.