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Cancel CLICKUP
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I hereby notify you of my decision to terminate the contract relating to the Clickup service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Clickup: Easy Method
What is ClickUp
Short description
ClickUp is a cloud-based project management and productivity platform that combines tasks, docs, goals, time tracking and collaboration into a single application.
Who uses it
Teams and individuals use ClickUp to replace multiple apps (task boards, docs, time trackers) and centralise workflows across projects.
How to cancel ClickUp
Cancel on the Web (ClickUp site)
- Sign in to your ClickUp account on the web.
- Go to Settings → Billing → Cancel Subscription.
- Follow on-screen prompts to confirm cancellation.
Cancel via mobile app stores
- Apple (iOS): Open iOS Settings → Apple ID → Subscriptions → Select ClickUp → Cancel Subscription. To request a refund use the App Store "Report a Problem" flow.
- Google Play: Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → ClickUp → Cancel Subscription. Use "Report a problem" in Google Play to request a refund.
What happens when you cancel
Access and plan changes
When you cancel via the web, the subscription typically remains active until the end of the current billing cycle.
After the billing period ends, the account is downgraded to the Free Forever plan and paid features become unavailable.
Data and features
Your account data (tasks, docs, attachments) generally remains accessible on the Free plan but some paid features and storage limits will be removed.
Review spaces, automations or integrations that depend on paid plans before cancelling to avoid workflow disruption.
Will I get a refund?
Official refund policy
- ClickUp offers a 30-day satisfaction guarantee: contact ClickUp within 30 days to request a full refund for eligible purchases.
- ClickUp may revoke refund privileges if abuse or repeated refunds are suspected.
Exceptions and practical notes
- Purchases through Apple or Google Play are governed by those stores' refund procedures; use "Report a Problem" to request refunds there.
- There is no public ClickUp mention of a 14-day statutory cooling-off right specifically for India; ClickUp relies on its 30-day commercial guarantee instead.
- Users have reported refunds in cases of accidental auto-renewal or double charges, but handling has been inconsistent in some reports.
ClickUp plans and pricing
Pricing overview
The table below lists ClickUp's common monthly plans and features as published for India-specific promotions. Annual or enterprise pricing may differ.
Notes on prices
Monthly INR rates shown are based on the verified pricing provided; actual charges may vary by billing cycle, taxes, or exchange rate if billed in USD.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free Forever | ₹0 | Monthly | Basic core features, task management, docs, Kanban, native time tracking, 100 MB storage, 24/7 support |
| Unlimited | ₹584/month per user | Monthly | Unlimited storage, integrations, dashboards, Gantt, custom fields, guests with permissions |
| Business | ₹1,000/month per user | Monthly | Advanced features: Google SSO, workload, timelines, mind maps, advanced automations |
| Enterprise | Custom pricing | Contact for pricing | Custom roles, advanced permissions, SSO, white‑labeling, enterprise API, data residency, priority support |
| ClickUp Brain (AI add-on) | ₹417 per user per month | Monthly | AI assistant, AI chat, writing and other AI-powered features for paid plans |
Your consumer rights in India
Legal protections
Indian consumers are protected by the Consumer Protection Act, 2019 and oversight from the Central Consumer Protection Authority.
These frameworks let consumers seek remedies for unfair trade practices, incorrect billing, or denial of promised refunds.
Practical enforcement steps
- First, contact ClickUp support with your evidence and request a refund or resolution.
- If unresolved, escalate to the Central Consumer Protection Authority or file a consumer complaint under the Consumer Protection Act, 2019.
- Keep receipts, subscription IDs and correspondence as proof when raising formal complaints.
Customer experiences
Positive feedback
- Many users praise ClickUp as an all-in-one tool that can replace multiple apps and improve organization and productivity.
- Reviewers note frequent feature additions, useful automations and growing AI capabilities as strengths.
Negative feedback
- Common complaints include slow performance, syncing problems across devices, buggy UI and crashes.
- Billing issues reported include unexpected charges, problems with cancellations, and inconsistent refund handling; support response quality varies by report.
Documentation checklist
Essential items to collect
- Account email and ClickUp account ID/username.
- Receipt or invoice showing charge date and amount (web, Apple receipt, or Google Play receipt).
- Subscription ID or plan name and billing cycle details.
Supporting evidence
- Screenshots of billing history, subscription page and any error messages.
- Copies of support emails or ticket numbers and dates of contact.
- App Store or Google Play "Report a Problem" confirmation if used.
Common mistakes
Cancel method confusion
Cancelling the app on a phone (removing the app) does not stop a subscription; you must cancel in the store or on the ClickUp web Billing page.
Always confirm cancellation in the billing/subscriptions view to ensure it is processed.
Assuming automatic refunds
Do not assume a refund will be automatic after cancelling; follow ClickUp's 30-day request process or the store refund flows for purchases through Apple/Google.
Delaying the refund request or not keeping receipts can reduce chances of a successful claim.
Comparative recap
Quick comparison of cancellation routes
The table below highlights differences between cancelling on the ClickUp web site and via app stores, including refund routes and timing.
Choose the best route
If you were billed directly by ClickUp, cancel on the web and request refund within 30 days. For store purchases, use the respective store's subscription and refund tools.
| Aspect | Web (ClickUp site) | Apple App Store | Google Play |
|---|---|---|---|
| How to cancel | Settings → Billing → Cancel Subscription on ClickUp web | iOS Settings → Apple ID → Subscriptions → Cancel | Google Play → Profile → Payments & subscriptions → Subscriptions → Cancel |
| Refund route | Request via ClickUp support within 30 days (satisfaction guarantee) | Request refund via App Store "Report a Problem" | Request refund via Google Play "Report a problem" |
| Access after cancel | Remains until end of current billing cycle, then downgraded to Free | Access depends on App Store billing cycle and store policies | Access depends on Play Store billing cycle and store policies |
After cancelling
Immediate steps
- Save or export any important data, reports, or exports before paid features are removed.
- Confirm cancellation by checking billing history and receiving any confirmation emails.
If you need help
- Contact ClickUp support from your account (support options appear in-app or on the ClickUp site).
- If the issue is unresolved and involves billing disputes in India, consider raising a complaint under the Consumer Protection Act, 2019 with the relevant authority.
Address
Local contact address (for reference)
C-25, First Floor, Nehru Ground, Faridabad, Haryana 121001, India.
Notes about contacting
No specific India-only ClickUp support address was verified for cancellations; use the ClickUp web support and store refund routes for fastest resolution.