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Clo3D

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Clo3D Subscription | Postclic
Clo3D
House No. 146, KHA 49/2, Ground Floor, Saini Mohalla
110061 Bijwasan India
support@clo3d.zendesk.com
Cancellation of Clo3D contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Clo3D service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Clo3D
House No. 146, KHA 49/2, Ground Floor, Saini Mohalla
110061 Bijwasan , India
support@clo3d.zendesk.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Clo3D. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Clo3D: Easy Method

What is Clo3D

Overview

Clo3D is a subscription-based 3D garment visualization software used to create realistic digital clothing prototypes and streamlines the fashion design workflow.

The software is commonly used for patterning, draping simulation, and realistic rendering to reduce physical sampling and speed design iterations.

Who uses Clo3D

Designers, apparel brands, pattern makers, students and educators use Clo3D to prototype garments and collaborate across teams.

Both individual practitioners and educational institutions choose subscription plans that match skill level and licensing needs.

How to cancel Clo3D

Cancel via web account

  • Log in to your Clo3D account on the official portal.
  • Go to Account or Billing / Subscription settings and locate the active subscription.
  • Select "Cancel subscription" (or equivalent) and confirm the cancellation prompt.
  • Save confirmation details or screenshot for your records.

Cancel via support or third parties

  • If you purchased through a reseller, educational partner, or an app store, contact that seller to cancel - their process may differ.
  • When direct web cancellation is not possible, contact Clo3D support with your account email, order ID, and proof of purchase and request cancellation in writing.

What happens when you cancel

Access and renewal

Cancelling typically stops automatic renewal while preserving access until the paid period ends.

After the billing period expires, subscription features are removed or limited according to the plan terms.

Data, projects and account status

Your saved projects and account data usually remain, but editing or exporting may be disabled after expiry.

Always export critical work before the end of access or retain local backups to prevent disruption.

Will I get a refund?

General policy guidance

Refund policies vary by vendor and purchase channel. Many SaaS providers do not refund unused portions of a subscription unless stated in terms.

Check the specific Clo3D terms of purchase linked in your order confirmation or billing page for the authoritative policy.

Exceptions and how to request a refund

  • Common exceptions include free trial cancellations or documented service defects; these are handled case-by-case.
  • To request a refund, contact support with your account details, order ID, dates and explanation; keep written records of correspondence.

Clo3D plans and pricing

Pricing summary

Plan Price (INR) Period Features
Individual (Estimated) ₹4,500 monthly Full Individual license features (USD $50/month)
Individual Annual (Estimated) ₹40,500 annual Full Individual license features (USD $450/year)
Student (Estimated) ₹2,250 monthly Student discount license (USD $25/month)
Student Annual (Estimated) ₹20,250 annual Student discount license (USD $225/year)

Notes and accuracy

The INR prices above are estimates based on an exchange rate and Clo3D USD pricing; official INR pricing may differ and was not available in the verified data.

For precise charges, taxes, or region-specific offers, confirm the final amounts during checkout or with Clo3D billing support.

Your consumer rights in India

Key consumer protections

Under Indian consumer protection law you have rights against unfair trade practices, misleading terms, and defective digital services.

You are entitled to clear contract terms, accurate billing, and proper disclosure of cancellation/refund policies at purchase.

How to seek a remedy

  • Raise a formal complaint with the seller (Clo3D or reseller) and retain evidence (invoices, emails, screenshots).
  • If unresolved, escalate to the appropriate consumer forum or district consumer commission and consider consumer grievance portals.

Customer experiences

Positive feedback

Users commonly praise Clo3D for realistic draping, reduced physical sampling, and streamlined collaboration between designers and technical teams.

Students and professionals value the visualization speed and integration with pattern-making workflows.

Common complaints

Typical issues reported include a learning curve for new users, subscription cost concerns, and occasional support-response delays.

Some customers mention difficulties when cancelling via indirect purchase channels or third-party resellers.

Documentation checklist

Required documents

  • Account email and username used for the subscription.
  • Order ID, invoice number or payment receipts for the subscription period.
  • Payment method details (last 4 digits of card, transaction IDs) if relevant.

Helpful optional items

  • Screenshots of the subscription page, cancellation confirmation, or error messages.
  • Copies of communications with support, including dates and staff names if available.
  • Proof of purchase channel (reseller invoice or app store receipt) when not bought directly.

Common mistakes

Mistakes when cancelling

Waiting until the renewal date can cause an unintended charge; cancel at least one business day before renewal to be safe.

Not saving cancellation confirmations can make disputes harder to resolve - always capture confirmation emails or screenshots.

Mistakes with billing and accounts

Purchasing via a reseller or app store without checking their cancellation terms can lead to confusion about who processes refunds.

Another common error is cancelling the payment method instead of the subscription - ensure you cancel the subscription itself.

Comparative recap

Quick comparison table

Plan Price (INR) Period Best for
Individual (Estimated) ₹4,500 monthly Professional individual users needing full features
Individual Annual (Estimated) ₹40,500 annual Committed users seeking a lower annual rate
Student (Estimated) ₹2,250 monthly Students on a budget or learning the tool
Student Annual (Estimated) ₹20,250 annual Students who want savings on a yearly plan

How to choose

Choose monthly if you need short-term access or want flexibility; choose annual if you plan continuous use and want potential savings.

Students should verify eligibility requirements for discounted plans before subscribing to avoid billing issues.

After cancelling

Immediate next steps

  • Export or back up any work you need to keep before your access ends.
  • Confirm the cancellation by checking for a confirmation message or email and retain it for records.

Where to find help

Contact Clo3D billing or support via the official account or support channels provided at purchase for account-specific issues.

If purchased via a reseller or app store, contact that provider for billing adjustments or refund requests.

Address

Official India address (as listed)

House No. 146, KHA 49/2, Ground Floor, Saini Mohalla, Bijwasan, New Delhi 110061, India

This address is associated with Apparel Solutions, a company linked to Clo3D in India; confirm the correct contact channel with Clo3D support for subscription matters.

How to contact local representative

If you plan to visit or send documentation to the local representative, first confirm hours, contact person and the preferred method of delivery with Clo3D support.

Retain proof of any in-person communication or shipments when resolving billing or cancellation disputes.

FAQ

To cancel your Clo3D subscription via the web, log in to your account, navigate to Account or Billing settings, find your active subscription, select 'Cancel subscription', and confirm the prompt. Remember to save the confirmation details.

If you bought Clo3D through a reseller or educational partner, you need to contact them directly to cancel your subscription, as their cancellation process may differ from the official website.

After canceling Clo3D, you will retain access to your saved projects and account data until the end of the billing period, but editing or exporting may be disabled after that. Always back up critical work before cancellation.

Refund policies vary by vendor, and many do not refund unused portions of a subscription unless specified. Check the Clo3D terms of purchase linked in your order confirmation for specific details.

To ensure your cancellation request is processed, submit it in writing via email or registered postal mail, including your account details and order ID. Keep proof of your cancellation request for your records.